User's Guide
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Legal, safety, and regulatory
Where is my legal, safety, and regulatory information?.In order to
provide you with better access to this important information, we’ve
made the materials accessible from the phone’s Settings menu
and on the web. Review these materials prior to using your phone.
To access the materials from a connected phone, swipe up from
the home screen and tap Settings > System > Legal information
(Android9) or Settings > About phone > Legal information
(Android10), and select a topic. To access the materials on the web,
visit www.motorola.com/device-legal.
Regulatory information (e-label). Your phone may use an electronic
label (e-label) that provides some regulatory information about
the phone. To view the regulatory information (such as FCC ID)
for this phone, on the phone, swipe up from the home screen and
tap Settings > System > Regulatory information (Android 9) or
Settings > About phone > Regulatory labels (Android 10), or visit
www.motorola.com/device-legal.
Battery charging. Charge your phone using a compatible Motorola
charger or a high-power USB port on a PC. You can leave your phone
connected to the charger even after it’s fully charged. Don’t worry,
you can’t overcharge your phone.
• Don’t charge your phone in temperatures below 0°C (32°F) or
above 45°C (113°F).
• Only use Motorola-approved batteries, which contain safety circuitry
and are designed to give the best performance in your phone.
• Don’t use a damaged charger or charger cable to charge your phone.
• Don’t use tools, sharp objects, or excessive force to clean the USB
port, as this may damage your phone.
• Always plug your charger into an electrical outlet that is easily
accessible, and unplug your charger from the electrical outlet
when not in use.
• Don’t try to charge your phone when it’s wet.
Note: Other brand class 2 Limited Power Source USB chargers that
comply with USB 1.1, 2.0, 3.0, or greater, and comply with EN301489-
34, IEC/EN60950-1 or equivalent can be used. Chargers that do not
comply with these standards may be unsafe, and may cause slow
charging, product damage, or reduced phone performance.
Distractions. Using your phone in some circumstances could
distract you and may cause a dangerous situation. Be aware of your
surroundings and environmental hazards when using your phone.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws and
regulations.
Seizures, blackouts, eyestrain & discomfort. Prolonged use of any
phone may cause discomfort in hands, fingers, arms, neck, and other
parts of your body, and may cause eyestrain and headaches. It is good
practice to use your phone in a safe area with comfortable ambient
lighting, and take frequent breaks if you feel discomfort. Seek medical
advice if symptoms persist.
In rare cases, flashing patterns or lights, for example in video games
or movies, may cause seizures or blackouts. If you suer any seizures
or blackouts, or have a history of seizures, stop using your phone and
seek medical advice.
Medical devices. If you use an implantable pacemaker or defibrillator,
or other medical device, consult your healthcare provider and the
device manufacturer’s directions before using this phone.
If you use a pacemaker or defibrillator, the FCC recommends that you
observe the following precautions:
• ALWAYS keep the phone more than 20 centimeters (8 inches)
from the pacemaker or defibrillator.
• Use the ear furthest from the pacemaker or defibrillator to
minimize the potential for interference.
• Turn OFF the phone immediately if you have any reason to
suspect that interference is taking place.
Important: Some products contain magnets. Always keep products
with magnets more than 20 cm. (8 in.) from medical devices, such as
pacemakers, internal cardio defibrillators or other devices that can
be aected by a magnetic field. Also, keep away from credit cards, ID
cards and other media that use magnetically encoded information.
Children and animals. Keep your phone and its accessories away
from small children and animals. These products are not toys and
maybe hazardous to small children and animals. For example, a
choking hazard may exist for small, detachable parts. Keep plastic
bags away from babies and children to avoid danger of suocation
and choking. Supervise access. If children use your phone and
accessories, monitor their access for their safety, and to help prevent
loss of data or unexpected charges for data or app purchases.
Glass parts. Some parts of your phone, like your screen, could be
made of glass. If the glass breaks, chips, or cracks, do not touch or
attempt to remove it. Stop using your phone until it can be repaired
by a qualified service center.
Use & care. To care for your Motorola phone, please observe the
following:
• Liquids. Don’t expose your phone to water, rain, extreme humidity,
sweat, or other liquids.
• Drying. In the event your phone is exposed to water, dry your
phone and ports thoroughly with a soft, clean cloth. Don’t put
your phone in a microwave oven, conventional oven, or dryer.
• Extreme heat or cold.
Don’t store or use your phone in temperatures
below -20°C (-4°F) or above 35°C (use) 60°C (140°F) (storage). For
charging temperatures see “Battery charging” page 1.
• Dust and dirt. Don’t expose your phone to dust, dirt, sand, food,
or similar materials.
• Cleaning. To clean your phone, use only a dry soft cloth. Don’t use
chemicals or compressed air.
• Shock and vibration. Don’t drop your phone or expose it to
strong vibration.
• Protection. To help protect your phone, always make sure that any
available connectors, compartments and removable covers are
closed and secure, and avoid carrying it with hard objects such
as keys or coins.
LED light safety. Some products use an LED light source (such as
a camera flash, flashlight, or projector), which is safe when used as
intended. Avoid staring directly at the LED light source, which may
cause discomfort or temporarily impair vision.
Operational warnings. Obey all posted signs when using phones in
public areas.
• Potentially explosive areas:
Potentially explosive areas are often,
but not always, posted and can include blasting areas, fueling
stations, fueling areas (such as below decks on boats), fuel or
chemical transfer or storage facilities, or areas where the air contains
chemicals or particles, such as grain dust, or metal powders.
Turn o your phone before entering such an area, and do not
charge batteries. In such areas, sparks can occur and cause an
explosion or fire.
• Symbol key: Your charger, phone, battery (if user-removable),
phone display, user’s guide, or packaging may contain symbols,
defined as follows:
032374o
Important safety information follows.
The package and paper products that came
with your phone can be recycled.
Don’t dispose of your battery or phone
with your household waste. See “Disposal &
recycling” for more information.
032376o
Don’t dispose of your battery or phone in
a fire.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may
damage your hearing.
Usage. This phone supports apps and services that could use a lot of
data, so make sure your data plan meets your needs. Contact your
service provider for details. Certain apps and features may not be
available in all countries.
Warranty. This product is covered by Motorola’s limited warranty.
To review the warranty on your phone, swipe up > Settings >
System > Legal information > Warranty (Android 9) or Settings >
About phone > Legal information > Warranty (Android 10), or visit
www.motorola.com/device-legal. You may also obtain a copy of the
warranty by contacting Motorola at: Motorola Mobility LLC, Attention
Customer Service—Warranty Request, 222 West Merchandise Mart
Plaza, Suite 1800, Chicago, IL 60654.
Arbitration & opt-out. Except where prohibited by law, any
controversy or claim arising out of or relating to any Motorola product
will be resolved by binding arbitration, instead of in court, unless you
opt-out. To opt-out, send a written rejection notice within 30 days of
purchase that includes your name, address, phone number, phone,
and phone serial number, and tells Motorola that you are rejecting this
Arbitration provision to: Motorola Mobility LLC, 222 West Merchandise
Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out, Chicago,
IL 60654 or arbitrat@motorola.com. To locate your phone’s serial
(IMEI) number, swipe up from the home scrreen and tap Settings>
System> About phone (Android 9) or Settings > About phone
(Android 10). For more information on this arbitration provision, on
your phone, swipe up > Settings > System > Legal information >
Arbitration and opt-out (Android 9) or Settings > About phone >
Legal information > Arbitration and opt-out (Android 10), or visit
www.motorola.com/device-legal.
European conformance (CE). The following information is applicable
to phones that carry a CE mark. Contact point: Regulatory
Compliance, Motorola Mobility UK Ltd., Redwood, Crockford
Lane, Chineham Business Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio
equipment with this declaration and bearing the CE mark is in
compliance with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red. Use the search
feature to find your phone’s model or type. Your phone’s model and
type may be under the battery, under the rear cover, or on the exterior
of the phone.
Restrictions of use. This product may be used in the
following European member states subject to the
following restrictions. For products that support Wi-Fi
802.11a/ac (as defined in your product information): Outside theUnited
States, this phone is restricted to indoor use when operating in the
5.15 to 5.35 GHz (802.11a) Wi-Fi frequency band.
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FCC and IC compliance. This phone complies with part 15 of the FCC
rules. Operation is subject to the following two conditions: (1) this
phone may not cause harmful interference, and (2) this phone must
accept any interference received, including interference that might
cause undesired operation. This phone complies with Industry Canada
license-exempt RSS standard(s). Operation is subject to the following
two conditions: (1) this phone may not cause interference, and (2) this
phone must accept any interference received, including interference
that might cause undesired operation.
Hearing Aid Compatibility (HAC). The US performance rating system
for HAC compliant wireless phones is as follows: the “M”
(microphone) indicates that the product has been tested
and rated for acoustic coupling. The “T” (telecoil)
represents that the product has been tested and rated for
inductive coupling. The higher the “M” or “T” rating (such as “M3/T4”),
the less likely the hearing aid user will experience interference when
the hearing aid is set to the respective microphone or telecoil mode.
For more information and a list of HAC ratings by model, visit
www.motorola.com/hacphones. To enable the ‘Hearing Aid’ feature on
y
our phone: Phone > Menu > Settings > Accessibility > Hearing aids
(see the User Guide for more).
Service & Repairs. If you have questions or need assistance, we’re
here to help. Go to www.motorola.com/support, where you can select
from a number of customer care options.
Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO,
and the MOTO family of marks are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC. LENOVO is a
trademark of Lenovo. All other product or service names are the
property of their respective owners.
© 2020 Motorola Mobility LLC. All rights reserved.
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com