Product Info

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wired headphones and wireless phones) of the Motorola trademark,
described in the space that for such purpose is established on
the back of this Guarantee Policy, which covers all of the parts,
components, accessories and labor of Motorola Products, as well as
the transportation costs that derive from fulfilling this policy, within
its service network.
The Motorola “Products” that this guarantee protects may be: (a)
cellular phones, (b) smart phones (pocket computer and cellular
phone), (c) beepers, (d) two-way radios, (e) wireless phones.
Motorola, free of charge for you, shall have the option to repair or
replace the “Products”, “Accessories” and components that present
problems and are covered by the Guarantee. Motorola Comercial,
S.A. de C.V. shall use used, equally functioning, refurbished, repaired
or second hand parts or spare parts to repair the “Product.” Software
updates shall not be provided.
Duration of the Guarantee
The duration of the guarantee shall be one year starting from the
purchase date of the new “Product”or “Accessory” at an authorized
establishment.
Procedure for exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the
“Product” or “Accessory” was purchased must be sent to the address
of the Person Responsible for the “Products” and “Accessories” in
Mexico:
Motorola Comercial S.A. de C.V.
Paseo de los Tamarindos No. 100, Piso 1, Oficina 101
Col. Bosques de las Lomas
Del.Cuajimalpa
México, Ciudad de México, C.P. 05120
Número telefónico: 01 800 021 0000
or to the address of the authorized service center (which you can
consult free of charge by calling 01 800 021 0000) and presenting
the “Product” or “Accessory” with its parts and components.
To exercise this guarantee, you must present the “Product”
or “Accessory” and this Guarantee Policy duly sealed by the
establishment where it was purchased. In the event that this
policy was not established on the date in which the “Product” or
“Accessory” was purchased, you must present the receipt from this
purchase.
Limitations or exceptions of this Guarantee
The guarantee shall not be valid:
• When the “Product” or “Accessory” has been used in conditions
dierent than normal conditions.
• When the “Product” or “Accessory” has not been operated in
Lab entry
22APR2020