VT1000User.book Page i Monday, November 3, 2003 4:19 PM User Guide Title VT1000v Series Voice Terminal Important This guide contains information related to product warranty, regulatory matters, and software licenses. Downloaded from www.Manualslib.
VT1000User.book Page ii Monday, November 3, 2003 4:19 PM Safety and Regulatory Information WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS DEVICE TO RAIN OR MOISTURE. THE DEVICE SHALL NOT BE EXPOSED TO DRIPPING OR SPLASHING AND NO OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, SHALL BE PLACED ON THE DEVICE. CAUTION: TO ENSURE REGULATORY AND SAFETY COMPLIANCE, USE ONLY THE PROVIDED POWER AND INTERFACE CABLES.
VT1000User.book Page iii Monday, November 3, 2003 4:19 PM equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
VT1000User.book Page iv Monday, November 3, 2003 4:19 PM International Declaration of Conformity We, Motorola, Inc. Broadband Communications Sector 101 Tournament Drive Horsham, PA, U.S.A.
VT1000User.book Page vi Monday, November 3, 2003 4:19 PM Contents Introduction ..............................................................................................................................1 Sample Configuration Without A Home Network ............................................................................... 2 Sample Configuration With A Home Network .................................................................................... 3 Front and Rear Panel .............................
VT1000User.book Page vii Monday, November 3, 2003 4:19 PM Downloaded from www.Manualslib.
VT1000User.book Page 1 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Introduction A Motorola® VT1000v series voice terminal adds Voice over Internet Protocol (VoIP) connections for one or two telephones to any broadband Internet connection.
VT1000User.book Page 2 Monday, November 3, 2003 4:19 PM Sample Configuration Without A Home Network You can connect a Motorola voice terminal to any cable modem or DSL modem: Internet For simplicity, not all cables are shown. Broadband modem Motorola voice terminal Ethernet cables 2 Downloaded from www.Manualslib.
VT1000User.book Page 3 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Sample Configuration With A Home Network You can connect a Motorola voice terminal to any Ethernet router on a network having a high-speed Internet connection: Internet Broadband modem Router You may need to connect a computer to the Motorola voice terminal rear panel to configure the Motorola voice terminal. See “Connecting a Computer to Display the Configuration Pages” on page 12.
VT1000User.book Page 4 Monday, November 3, 2003 4:19 PM Front and Rear Panel The POWER light on the front panel lights solid green when the power is on. The rear panel provides the following connectors: Your Motorola voice terminal may appear slightly different than in the illustrations in this guide. Some models do not have every connector illustrated.
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VT1000User.book Page 6 Monday, November 3, 2003 4:19 PM Precautions Caution! Contact your VoIP provider before connecting your Motorola voice terminal to your existing telephone wiring. Connect each LINE port to a telephone only; never to a traditional telephone service. Postpone installation until there is no risk of thunderstorm or lightning activity in the area. To prevent overheating the Motorola voice terminal, do not block the ventilation holes on its sides. Do not open the Motorola voice terminal.
VT1000User.book Page 7 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Installation Depending on whether you have a single computer or a home network with multiple computers and a broadband access router, perform one of the following: ■ Installation With A Single Computer ■ Installation With A Home Network Caution! To phone To AC power Contact your VoIP provider before connecting your Motorola voice terminal to existing phone wiring.
VT1000User.book Page 8 Monday, November 3, 2003 4:19 PM Installation With A Single Computer Broadband Modem 1 Be sure the Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and computer. 2 Connect one end of an Ethernet cable (RJ-45) to the Ethernet connector on your broadband modem. Connect the other end of this Ethernet cable to the WAN connector on the Motorola voice terminal.
VT1000User.book Page 9 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide 8 Power up your computer. If your broadband Internet service does not work as it did before you installed your Motorola voice terminal, please refer to “Troubleshooting” on page 21. If you have a cable modem, skip to step 10. 9 If you have a DSL modem, enable PPPoE on your Motorola voice terminal as described in “Basic Configuration” on page 13.
VT1000User.book Page 10 Monday, November 3, 2003 4:19 PM Installation With A Home Network Broadband Modem 1 Be sure your Motorola voice terminal is unplugged. Be sure power is off to your broadband modem (cable or DSL) and router. 2 Connect one end of an Ethernet cable (RJ-45) to an open Ethernet LAN port on your router. Follow the instructions provided with your router. Connect the other end of this Ethernet cable to the WAN connector on your Motorola voice terminal.
VT1000User.book Page 11 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide 8 Downloaded from www.Manualslib.com manuals search engine Pick up the telephone hand set and listen for a dial tone ■ If you hear a dial tone, you can now call anyone as you normally would on any telephone. ■ If you do not hear a dial tone, check that all connections described in this procedure are correct.
VT1000User.book Page 12 Monday, November 3, 2003 4:19 PM Connecting a Computer to Display the Configuration Pages For an Installation With A Home Network only, you need to connect a computer with DHCP enabled to the Motorola voice terminal to display the configuration pages. For information about enabling DHCP, refer to your operating system documentation. If you performed an Installation With A Single Computer, a computer is already connected to the Motorola voice terminal.
VT1000User.book Page 13 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Basic Configuration To perform basic configuration: 1 On the computer connected to the voice terminal PC port, start a web browser such as Microsoft® Internet Explorer or Netscape Navigator®. 2 3 In the Address or Location field, type http://192.168.102.1 and press ENTER to display the Status page, which displays the Motorola voice terminal settings.
VT1000User.book Page 14 Monday, November 3, 2003 4:19 PM Specify DNS Servers 14 Downloaded from www.Manualslib.com manuals search engine Enables you to specify Domain Name System (DNS) servers, if necessary: ■ If Obtain IP Address Dynamically or Enable PPPoE are checked, Specify DNS Servers is unchecked by default. If required by your broadband provider only, check this box and type the DNS server IP addresses provided by your broadband provider.
VT1000User.book Page 15 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide If you cannot a hear a dial tone, try the following: Downloaded from www.Manualslib.com manuals search engine ■ Check that all cabling is correctly connected as described in “Installation With A Single Computer” on page 8 or “Installation With A Home Network” on page 10. ■ Repeat this Basic Configuration procedure. Be sure you enter the correct information for your service.
VT1000User.book Page 16 Monday, November 3, 2003 4:19 PM Advanced Configuration Do not change these settings unless you have the necessary expertise and the need to do so. Field or Button Description Enable DHCP/NAT on LAN Port If this is enabled, the Motorola voice terminal automatically distributes an IP address to a computer connected to its PC port. It is enabled by default. Virtual Servers Configures logical data ports for applications requiring multiple data ports.
VT1000User.book Page 17 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Downloaded from www.Manualslib.com manuals search engine Field or Button Description Host Name Sets the host name, if required by your broadband service provider. MAC Address Override If your broadband provider associates a particular service to a specific device, such as your computer, type its MAC address here to use instead of the Motorola voice terminal MAC address.
VT1000User.book Page 18 Monday, November 3, 2003 4:19 PM Status The Status window displays the Motorola voice terminal configuration. Field Description WAN IP Address Assignment Displays the method chosen on the Basic Configuration page — Dynamic, Static, or PPPoE. IP Address Subnet Mask Default Gateway 18 Downloaded from www.Manualslib.
VT1000User.book Page 19 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide Field Description WAN MAC Address Displays the Motorola voice terminal MAC address. By default, it displays the MAC address written to read-only memory (ROM) at the factory and printed in the MTA MAC ID field on the bottom of the unit. If you use the MAC Address Override field on the Advanced Configuration page, the MAC address you typed there is displayed in this field.
VT1000User.book Page 20 Monday, November 3, 2003 4:19 PM Help The Help window displays: 20 Downloaded from www.Manualslib.
VT1000User.book Page 21 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide License Troubleshooting If the solutions listed here do not solve your problem, check your broadband modem user guide or contact your VoIP provider. Problem Possible Solutions Green POWER light is off Check that the AC power adapter is properly plugged into the electrical outlet and the Motorola voice terminal. Check that the electrical outlet is working.
VT1000User.book Page 22 Monday, November 3, 2003 4:19 PM License Glossary broadband High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster. Broadband enables more information to be transmitted in less time. The most common broadband service types available to home and small-office users are cable modem or DSL. Both cable modem and DSL are much faster than a traditional dial-up Internet connection.
VT1000User.book Page 23 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide License Ethernet The most widely used type of local area network (LAN). The most commonly installed Ethernet networks are called 10Base-T. 10Base-T provides transmission speeds up to 10 megabits per second (Mbps), usually over twisted-pair wire. Fast Ethernet (100Base-T) provides transmission speeds up to 100 Mbps.
VT1000User.book Page 24 Monday, November 3, 2003 4:19 PM License Software License and Warranty Motorola, Inc., Broadband Communications Sector (“Motorola”) Cable Data Division 101 Tournament Drive Horsham, PA 19044 License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED WITH MOTOROLA’S CABLE DATA PRODUCT (THE “CABLE DATA PRODUCT”).
VT1000User.book Page 25 Monday, November 3, 2003 4:19 PM VT1000v Series Voice Terminal User Guide License Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing shall at all times remain with Motorola and its 3rd party licensors. Motorola retains all rights not expressly licensed under this License.
VT1000User.book Page 26 Monday, November 3, 2003 4:19 PM Visit our website at: www.motorola.com 509766-001 11/03 MGBI Downloaded from www.Manualslib.
