WIRELESS ACCESS POINT (P/N 364711-01) USER’S GUIDE 1307725 REV.O Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
The On-Q Home Wireless Access Point includes components from ©Motorola Inc., which maintains the following compliances: FCC Compliance Class B Digital Device This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment.
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING WATER. CAUTION: DO NOT OPEN THE UNIT. DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING INSTRUCTIONS. REFER ALL SERVICING TO QUALIFIED SERVICE PERSONNEL.
TABLE OF CONTENTS I. Introduction 1 II. Product Overview 2 A. Features 2 B. Components Included 2 C. Replacement Parts 2 D. Installation Environment 3 III. Configuration 5 A. Configuring a Network Interface Card to talk to a WAP 6 B. Logging on to the WAP 8 C. Wireless Security Setup 9 D. Configuring the WAP to work with a Router 11 E. Returning the PC to DHCP Control 11 IV. Firmware Updates 14 A. Checking / Updating Firmware Level 14 V. Troubleshooting 15 A.
I. Introduction Your On-Q Home Wireless Access Point (WAP) uses a radio transmission technology defined by the Institute of Electrical and Electronics Engineers (IEEE) called 802.11 or Wi-Fi (Wireless Fidelity). This standard is subdivided into distinct categories of speed and the frequency spectrum used, designated by the lower case letter after the standard. Your On-Q Home WAP supports both the 802.11b and 802.11g specifications. The 802.11b specification transmits data rates up to 11 Mbps while the 802.
II. Product Overview A. Features • Compatibility with both 802.11g and 802.11b standards • Wireless security using WPA, 802.1X Authentication, and Advanced Encryption Standard (AES) • Wireless Distribution System (WDS) mode supporting peer-to-peer communication with other On-Q WAP units • Firmware upgrades available to stay current with latest specification B.
D. Installation Environment The preferred location for an installed On-Q Home WAP is in the ceiling of the top floor, centrally located in the home (see Figure 2). If multiple WAPs are installed. they should be located centrally, in overlapping areas. The WAP is connected to the On-Q Home POE Inserter Module by a single CAT5e cable. Figure 2 The POE Inserter Module may be located in an On-Q Home Enclosure (see Figure 3), or surface mounted.
1. 2. On-Q Home WAP Power Over Ethernet Inserter Module Figure 4 shows the WAP POE Inserter Module components: Figure 4 WAP Assembly Installed in Ceiling Figure 5 shows the WAP Assembly status indicators, which are visible from directly below when the WAP cover is properly installed: WiFi Power LAN 3. Figure 5 Status Indicators Detailed Description: Power Indicator ON Green The device is powered on and operating normally. Blinking Green Firmware update is in progress.
III.
A. Configuring a Windows XP Ethernet Network Interface Card to talk to the WAP This section includes information on configuring computers with the Windows XP operating system (differences for 98SE, ME and 2000 will be sited). NOTE: This configuration assumes you have retained the default interface for Windows XP. If you are running the .Classic. interface, please note any sited differences for Windows 2000. 1. Click Start. 2. Select Control Panel.
Figure 8 6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 8). 7. Click to highlight Internet Protocol (TCP/IP) and click the Properties button to go to the Internet Protocol (TCP/IP) Properties screen. (For Windows 98SE or ME, from the Network Window’s configuration tab, select the TCP/IP line the for the appropriate Ethernet adapter and Click Properties. From the TCP/IP Properties Window, Click on the IP Address tab.) Figure 9 Innovations in Home Living.
8. Click on “Use the following IP Address:” so that the circle is filled (see Figure 9). 9. Enter 192.168.40.10 into the IP Address field. 10. Enter 255.255.255.0 into the Subnet Mask field. 11. Click OK twice to exit and save your settings. (For Windows 98SE, ME, or 2000 you will have to restart the computer to save these settings). 12 After the reboot (if appropriate), proceed to the next section to set up the WAP security settings. B. Logging on to the WAP 1.
4. Click the Log In button to enter the WAP’s Configuration Utility. C. Wireless Security Setup Follow these procedures to setup the correct security protocols for your WAP. 1. Select Control Panel > Device Security (see Figure 12). Figure 12 2. In the Login User ID field, enter in the desired Login User ID. For strong security, select an ID that contains multiple of case-sensitive characters as well as numbers. It cannot be longer than 64 characters. 3.
9. Navigate to Wireless > Security (see Figure 14). Figure 14 10. Select WPA-PSK from the drop down list of ESS Authentication. 11. Select AES from the drop down list of Encryption Status. NOTE: The Extended Service Set (ESS) Authentication selection and Encryption Status selection determine how secure your WAP will be. You may have to match the security settings of your chosen Wireless Network Interface card to insure operability.
D. Configuring the WAP to work with a Router If you are connected to the Internet through a Router, you will want to change the IP Address of the WAP to also be a member of the Router’s subnetwork. This will allow you to access the WAP at a future date, if you need to re-configure its security or login settings. 1. Navigate to the Control Panel > Network Access Screen (see Figure 15). Figure 15 2. Enter 192.168.1.xxx (example subnetwork for the router) into the IP Address field.
Figure 16 5. Click the Properties button to go to the Local Area Connection Properties screen. (Step 5 is not applicable for Windows 98SE or ME) Figure 17 Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
6. Ensure the box next to Internet Protocol (TCP/IP) is selected (see Figure 17). NOTE: Although this series of steps is used to re-configure the PC from direct WAP configuration back to its previous use as a DHCP controlled PC on the Router network, they can also be used to configure the WAP Network Interface Card for DHCP control by selecting the WAP NIC at the top of this screen. 7.
IV. Firmware Updates As with most complex products, at some time in the future you may be required to update your firmware. To find out what firmware level you are currently running, use your browser to access the IP address of the WAP, and after inserting your User ID and Password, click on the Log In button (see Figure 19). Figure 19 A. Checking / Updating Firmware Level. 1. Navigate to the Control Panel > Firmware Update screen (see Figure 20).
V. Troubleshooting This section will detail possible solutions to common problems that might occur in using the On-Q Wireless Access Point (WAP). A. Contact Information If you are unable to locate a solution here, please access our website at www.onqhome.com for the latest information. You can also reach us at 1-800-321-2343. B. Hardware Situations Some of the steps in this section may require removal of the WAP cover, or the WAP Assembly unit to verify cabling.
Figure 23 When the WAP has been removed from the mounting ring, the following connections can be verified (see Figure 24): Figure 24 Innovations in Home Living. 301 Fulling Mill Road, Suite G ©Copyright 2004 by OnQ Technologies, Inc All Rights Reserved. Middletown, PA 17057 www.onqhome.
Power Receptacle – Five volt DC power is extracted from the POE Extractor Module in the WAP Assembly (the 5VDC is derived from the 48VDC fed to the WAP Assembly over the single CAT5e from the POE Inserter Module in the Enclosure). LAN Port – Ethernet data is extracted from the POE Extractor Module in the WAP Assembly.
Then install the center cover, making sure the tabs in the cover line up with the holes on the WAP Assembly. This will insure that the light pipes from the status lights on the WAP are properly aligned (see Figure 26). Figure 26 1. My computer is experiencing difficulty connecting to the wireless network. a. Ensure that your Wireless Access Point (WAP) is powered on and that the Wireless LED is lit. b.
Figure 27 NOTE: The plug on the left is RJ-45; the plug on the right is RJ-11. Use only RJ-45. d. Ensure that your Ethernet adapter is enabled. Check the System Tray at the bottom right of your display to see an icon that looks like a monitor. You can click on this to see the status of your Ethernet adaptor. Also in Control Panel > Network and Dial-Up Connections, you can examine the state of your Ethernet adaptor. C. Software Situations 1. I would like to see if my Internet connection is alive. a.
f. 2. If you receive a reply (It might look something like this: Reply from 216.109.125.72.), then your connection to the Internet is alive and well. You can verify the ISP’s IP address at the Gateway IP field on the Control Panel > Network Access screen. If you do NOT receive a reply, try from a different computer to verify that the first PC is not the cause of the problem. If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web location.
