User`s guide

Page 20

Middletown, PA 17057 www.onqhome.com

(800)-321-2343

Innovations in Home Living.

If you receive a reply (It might look something like this: Reply from 216.109.125.72.), then your

connection to the Internet is alive and well. You can verify the ISP’s IP address at the Gateway IP

field on the Control Panel > Network Access screen.

If you do NOT receive a reply, try from a different computer to verify that the first PC is not the

cause of the problem.

f. If you cannot determine your ISP’s default gateway, ping www.yahoo.com or another known web

location.

2. I cannot access the Web-Based Configuration Utility for the WAP.

a. Verify your Ethernet connection to the WAP.

b. Verify that the IP address of the PC being used to configure the WAP is on the same network as the

WAP’s configuration IP address.

c. The IP address of your network adapter must be on the same network and not a duplicate of any

others on the network (for example: 192.168.40.3 and using a subnet mask of 255.255.255.0 can be

used to login to the WAP’s default IP address of 192.168.40.1). Refer to Section III: Configuration

on how to adjust the IP address for your PC.

d. Verify that you can ping the WAP on this IP address. In the Command window, type ping and your

WAP’s default IP address and press Enter. For example type: ping 192.168.40.3.

e. If you have changed the factory configured default IP address of the WAP, you will need to set your

network adapter accordingly.

f. Verify you are entering the correct URL in the browser. The default is http://192.168.40.1.

g. If you think you have changed the IP address used to configure the WAP and cannot remember it,

you must reset the unit back to factory defaults. To do this, press and hold the reset button for more

the 5 seconds. This clears the WAP’s user settings, including User ID, Password, IP Address, and

Subnet mask.

h. Once the WAP is reset to factory default, re-verify the Ethernet connectivity and IP address issues.

i. Verify you are using the latest version of IE or Netscape. IE 5.2 and below are not supported.