Wearable Terminal User Guide

Maintenance & Troubleshooting 4 - 3
Troubleshooting
Wearable Terminal
Table 4-1 Troubleshooting the Wearable Terminal
Problem Cause Solution
Wearable terminal
does not turn on.
Lithium-ion battery
not charged.
Charge or replace the lithium-ion battery in the wearable
terminal
.
Lithium-ion battery
not installed
properly.
Ensure battery is installed properly. See
Installing and
Removing the Main Battery on page 1-5
.
System crash. Perform a warm boot. If the
wearable terminal still does not
turn on, perform a cold boot. See
Resetting the Wearable
Terminal on page 2-14
.
Rechargeable
lithium-ion battery did
not charge.
Battery failed. Replace battery. If the
wearable terminal still does not operate,
try a warm boot, then a cold boot. See
Resetting the Wearable
Terminal on page 2-14
.
Wearable terminal
removed from
cradle while battery
was charging.
Insert
wearable terminal in cradle and begin charging. The
lithium-ion battery requires less than four hours to recharge
fully.
Ambient
temperature of the
cradle is too warm
or too cold.
Move the cradle to an area where the ambient temperature is
between 0 °C and 40 °C (32 °F and 104 °F).
Cannot see
characters on display.
Wearable terminal
not powered on.
Press the Power button.
During data
communication, no
data was transmitted,
or transmitted data
was incomplete.
Wearable terminal
removed from
cradle or unplugged
from host computer
during
communication.
Replace the
wearable terminal in the cradle, or reattach the
Synchronization cable and re-transmit.
Incorrect cable
configuration.
See the System Administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the WT4090 Integrator Guide for
details.
Ensure that Microsoft ActiveSync 4.1 or greater is installed on
the host computer.
No sound is audible. Volume setting is
low or turned off.
Adjust volume. Change volume settings by selecting
Start >
Settings > Control Panel > Volume & Sounds icon > Volume tab.
Move the slider to change the volume level.