J1 Mobile Satellite Antenna Controller User and Installation Manual Firmware Version 1.0.
The DataStorm J1 Satellite Antenna Controller Features Stand Alone Satellite Antenna Controller Front Panel Search, Stow, and Power Commands No Software Required on PC DVB-S2 Satellite Identification (NID) HTML Graphical User Interface SD Card Firmware Upgrades SD Card Configuration Imports Web Direct Sat Table Imports LED Status Indicators Simplified Multiple Sat Select Screen Telnet Commands for Diagnostics Import and Export Configuration Files Import and Export Satellite Tables Simple Electrical Connect
Table of Contents Getting Started 5 Connection and Configuration Using the SD Card for Setup Quick Setup J1 Normal Operation 5 5 5 7 Front Panel Operation HTML Operation Find a Satellite Stow Dish Standard Functions 7 10 11 14 15 System Status (Main Page) Modem Status About Configuration Functions 15 17 18 19 Network Settings Search Settings LNB Settings Mount Settings Advanced Functions 19 22 33 36 49 Manual Motor Control Calibrate Dish Import/Export Files Upgrade Firmware SD Card Functi
J1 (System) Wiring 58 J1 Rear Panel J1 Bottom View Wiring Diagram Serial Cable (Optional) Power Supply Specifications 58 59 60 61 61 62 Mechanical Electrical Diagnostics 62 63 64 Controller Start Up Test Telnet Diagnostics Telnet Screens Message Codes DataStorm J1 Messages Codes 64 65 66 71 71 4
Getting Started! If this is a new system install or just upgrading to the new J1 Controller it is important to follow the guidelines below to insure the system functions properly. Connection and Configuration! Nearly all technical support calls on new installations are due to bad or improper wiring, or incorrect configurations. Please be sure to review these two items before contacting technical support for assistance. The J1 must be configured properly before it can be used in normal operation.
ModemIp = 192.168.0.1 GateAddr = 192.168.1.1 /modem IP address /router IP address Place into J1 SD Card Slot, turn on power. When controller restarts IP Info is changed. See Network Settings page 19. Step 2 Upgrade Firmware (If necessary) Using the SD Card, LoadOnce Folder, place a new J1firmware.hex file in the LoadOnce folder. Place into J1 SD Card Slot, turn on power. Wait for status indicators to scroll from left to right. When controller restarts the new firmware is updated.
Import Web Sat Table allows the user to directly import the latest Satellite Table File from the MotoSAT Web Site. In Network Settings (Web Sat Table URL) is a default web address of http://www.motosat.com/sattables/world.csv. This address can be changed if future sites are available. For this import to work the user must be connected to an active modem (Network) and locked onto the Satellite. See Import/Export Files page 52.
J1 Normal Operation IMPORTANT! Before the J1 is ready for normal use the system must be wired and configured correctly. Go to Setup and Configuration for setup. The J1 Controller can be operated through either Front Panel Controls or via the HTML Interface built into the Controller. Front Panel Operation Model J1 The Front Panel has three Buttons. The Power Button is used to turn the J1 Controller On and Off. When Powered on the Green LED to the Left of the Power Button will illuminate.
The Stow Button when pressed will move the Antenna to the Travel Position. When the Antenna is moving to the Stowed position the Busy and Stow Light will flash. When the Antenna is stowed the Stow Light will be on Solid. The Front Panel has seven (7) lights. Power Light (Green) is illuminated when ever the J1 is powered on. The Main AC power Light should also be illuminated. LNB Light (Blue) will illuminate when a Modem is connected to the J1 and power is applied to the Modem.
HTML (Web Browser) Operation IMPORTANT! The LAN Light must be on before the web browser can open. To use the HTML Interface you must access the J1 by using a standard Web Browser such as Internet Explorer, Netscape, or Mozilla. Open the Browser as you normally would then type into the address bar the IP Address of the J1 Controller. The default IP address of the J1 is set to 192.168.1.250. This address can be changed in the Network Settings Screen.
Find a Satellite (Search) Before the System will begin a search the LNB and LAN status indicators must be illuminated. The GPS indicator will illuminate when valid GPS is acquired. Clicking on the Search button will cause the Antenna to begin a search for the Default Satellite. (Also referred to as the Target Satellite.) A Drop Down Box below the Search Button allows the user to select any Satellite Configured in the Sat Table. Highlight the desired Satellite and click the Search button.
Satellite Selector Screen Drop Down Table The arrow above is showing the current default satellite in the Drop Down box. The Default Satellite is created in Search Settings. (Satellite Longitude) By clicking on the Down Arrow in the Drop Down box, a list of all available satellites will Appear in the Sat Table window. The size and order of these satellites can be configured Search Settings. See Search settings.
The J1 may find and peak several satellites before identifying a valid satellite. Once a Reference Satellite is identified the J1 will calculate and move directly to the Selected Target Satellite. The J1 will peak the satellite for maximum Signal Quality at that location. After the peak is completed the J1 will reconfirm the Target Satellite Identification. NOTE: There are conditions where the Antenna can move into an adjacent Satellite with a stronger signal level.
Stow the Dish (Stow) Stowing the Dish puts the antenna back into a travel position where the Antenna is in a Face Down position on the roof of the vehicle pointing toward the rear of the vehicle. Clicking on the Stow button will cause the Antenna to begin the Stow routine. The System will begin to stow and the J1 Front Panel will show Stow and Busy Lights flashing. The HTML Status Screen will show Stowing Dish.
Standard Functions System Status Page Modem Status Page About Page System Status Page The System Status Page is the first screen (main index page) the J1 controller will open when using HTML. From this page all other functions can be accessed.
The main frame of the System Status page (white) includes the Search, Stow and Stop Commands along with status indicators. In the lower area of the Status page mount and satellite position information is displayed. Sensors Dish Elevation displays the current position of the Antenna in respect to Stowed (travel position). Stow is approximately 0 degrees. Elevation Origin under Mount Settings will affect this value.
Modem Status Page The Modem Status Page currently is available only for the Hughes (HNS) Modems. This link offers a direct connection to the HNS Status page as shown below.
About Page The About Page offers general information about MotoSAT and the J1 Controller. As shown below you will find MotoSAT information such as Phone Numbers, Fax Numbers, Email Accounts, and our Web Address. You will also find J1 Controller information like Firmware Version, Modem Type, Router/Gateway IP Address and Modem or internal ESN (serial) numbers. Occasionally check the MotoSAT Website for newer Firmware Versions.
Configuration Functions Network Settings Page Search Settings Page LNB Settings Page Mount Settings Page The J1 Controller is compatible with seven MotoSAT Antenna Mounts. These are F1, F2, F3, XF2, XF3, G74, and G75. Along with the type of mount, adjustments for Satellite Location, LNB Frequencies, Polarity and many other options need to be set for the J1 to function properly based on user application. The following pages below describe how this is done.
Config Name (Default) Local Address (192.168.1.250) Setting required The Local Address is the internal Ethernet Address of the J1 Controller. This address is set at 192.168.1.250 from the factory but can be changed based on the customer network requirements. Subnet Mask (255.255.255.0) Setting required Default to 255.255.255.0, see your IT manager if changes to this value are necessary. Modem Gateway (192.168.1.1) Setting required This value is set to the modem address.
Web Sat Table URL (http://www.motosat.com/sattables/world.csv) The J1 Satellite Antenna Controller is capable of downloading and upgrading the internal current Satellite Table directly from a website. http://www.motosat.com/sattables/world.csv is the MotoSAT default address to receive current Sat Table updates. If there are other sites that offer compatible Sat Tables you can enter that address in this location. In addition to world.
Search Settings Page The Search Settings Page allows the user to configure the J1 Satellite Antenna Controller with specific information pertaining to the modem, satellite, and polarization necessary to find, peak and track the correct satellite(s). Each Setting is described in detail below.
Config Name (Default) Satellite System (Generic) Setting required When no modem is connected or does not require any external input then Generic is recommended. Satellite System sets Modem or ISP type. Setting this value for the proper modem type will allow the J1 to integrate at different levels with specific modems. Currently the J1 shares data with the Hughes Net and iDirect Modems allowing the J1 to confirm correct Satellite Identification, Signal Quality level, set TX ranging values, etc.
The J1 Controller has the ability to search using one LNB and then switch to a second LNB for proper Modem operation. We recommend using LNB A settings as the Modem LNB when possible. See LNB Settings Page for additional information for LNB setup and use. RX Polarity (Vertical) Setting required This is a critical setting. The Bandwidth Provider (VAR) will supply the RX polarization required for the modem to lock to the correct RF carrier. This will be either H (horizontal) or V (vertical) polarized.
might be necessary to input an IF frequency that will help you peak on the Target Satellite without the signals from the adjacent satellites causing the Dish to pull off and peak onto an adjacent satellite. In this situation a value other than 0 can be used. See Building a Sat Table for additional information.
Target LNB (LNB A) Future use only. Peak Step (0.33) Peak Step is the amount of distance in degrees the Antenna Mount will move to test the signal level/quality during the peaking routines. The larger the distance between peak steps could speed up the finished Peak times but might reduce the accuracy of the peak. The smaller the peak steps may improve the final signal peak but could slow down final peak times. Under most conditions 0.33 degrees is a good balance.
Search Settings Page Page 2 of 2 Config Name (Default) Azimuth Search Window (21) The Azimuth Search Window sets the Satellite ID Table size with respect to the Reference (initial) Satellite Longitude and the Target Satellite Longitude. In addition to setting the Sat Table ID size it also sets the maximum search window in degrees the Azimuth will move in either direction from the calculated Target Satellite Location.
On initial Search the J1 will choose a Satellite Longitude equal to the GPS Longitude (Reference Satellite). This causes the J1 to search for Satellites near the top (apogee) of the Satellite Arc. Setting the Search window narrower will reduce the total number of Satellites that the Sat Table will ID. This reduces the ID time because the J1 Controller will not have to test as many Satellite DVB Carriers. If the Satellite Table is built efficiently this can reduce the Search Times.
Low When set to Low the skew (polarization) is calculated from the current GPS readings and the Feed Assembly will rotate the calculated value. There are no additional adjustments in the Low mode. Medium When set to Medium, Skew is initially set using the Low mode routine. Once the mount is near the correct elevation the J1 will then test the tilt sensors attached to the mount by rotating the Azimuth 180 degrees to determine the levelness of the mount.
Dual Verification is used in areas where high RF Reflectivity could cause the J1 to stop and peak on a reflected RF signals. This is normally in an area with multi-story steel or glass buildings. When Enabled the J1 must verify two satellites in the proper orbital locations before completing the Search Operation. Note: With Dual Verification Enabled it is recommended to Enable Target Search also.
When Manual Location is Enabled the J1 will use the values currently stored in Latitude and Longitude. Note: If valid GPS is ever acquired before a Search command is issued then even if Manual Location is Enabled the values in the Latitude and Longitude fields will be updated to the current GPS position.
Note: The first selection shown in the Satellite Selection Drop Down box is the Default Satellite. This Satellite is configured in Search Settings Satellite Longitude. Satellite Selection Longitude (95W) Satellite Selection Longitude (SSL) should be set to the approximate center of the (Mobile) region the Dish Mount is going to be used. The default value (95W) is for North America.
LNB Settings Page The J1 Satellite Antenna Controller has the ability to use two LNB’s to Find, Peak and Lock to a Target Satellite. Using two LNB’s or a Dual LNB that can see more than one Satellite Band offers the user the ability to Search on one satellite band and then switch to the other band for the modem to function properly. A typical Dual Band LNB will have two Local Oscillators which gives the LNB the ability to see the High or Low Band Ku signals.
Config Name (Default) LNB A Configuration The J1 Satellite Antenna Controller is capable of using and managing two LNB’s. In most conditions only one LNB is required. Use LNB A as the primary LNB (modem LNB) when either one or two LNB’s are used. LNB A LO Frequency (10750) Setting required LO Frequency (Local Oscillator) is used in the LNB to mix with the incoming RF signal to produce an IF Frequency in the 950 to 2150 MHz range.
V (vertical) polarized. Select the correct voltage scheme to fit the application. LNB A 22 KHz Tone (Disabled) When applicable the 22 KHz Tone is used to switch the LO Oscillator Frequency from one frequency to another. This allows the system to see multiple satellite bands at the same Longitude location. A Dual Band LNB or Co-Pol Feed Assembly with 2 LNB’s and a 22 KHz switch is required. This function can be used in special search mode applications.
Mount Settings Page The Mount Settings Page allows the user to make adjustments the Mount Stowed Position, Skew Offsets, and even basic motor operation parameters. WARNING! Making adjustments to any mount configuration settings can cause the system to not function properly. Any adjustments to these setting should be performed under the supervision of a certified MotoSAT installer or through MotoSAT Technical Support.
Mount Settings Page Page 1 of 2 Note: We recommend whenever possible to make mechanical adjustments to the Dish Mount before making configuration changes to the J1 Controller. When changes are made to the J1 Controller for Dish Mount adjustments the customer will be responsible for insuring the J1 Controller if replaced or NVCleared has re-installed all configurations necessary for the Dish Mount to function properly.
plate to correct this. By making a small positive angle change to Azimuth Origin this mechanical tolerance can be corrected. Typically 1 or 2 degrees is sufficient. After making this setting, raise Elevation 75 degrees and stow the Dish to test Azimuth center. Repeat the process until the Azimuth Stow is centered properly. The G74, and G75 mounts move the Dish Azimuth to a physical current stall at the Azimuth down limit before allowing the Elevation to move down to the Stowed position.
Read both the Dish Elevation and Target Elevation values on the HTML System Status page. Record the difference of these values. If Dish Elevation value is greater than Target Elevation then enter difference as a positive value in the Elevation Origin field.
Skew TX Offset (0) Recommended adjustment Tx (Transmitter) Offset allows the installer the ability to correct the mechanical errors of the RF Assembly so the Dish Mount when peaked on Satellite will be properly Cross polled for maximum Transmitter Isolation. Note: For best performance using Skew TX Offset, Isolation Optimization in Search Settings Page should be set to medium. Note: If Isolation Optimization is set to High, Skew TX Offset should be set to 0 (zero).
Skew Stow Position (determined by Mount Type) This value is set by default depending on the Dish Mount type. Only make adjustments if directed by MotoSAT Technical Support (800-247-7486) Skew Stow Position is usually set by default depending on the Dish Mount type.
Default Dish Mount Settings Mount Type AzTorqueRun AzTorqueLimit AzPwmLow AzPwmLimit AzCurrentLimit AzCountResolution AzCountLimit (defined) AzCountLimit (actual) AzStallTimeout ElTorqueRun ElTorqueLimit ElPwmLow ElPwmLimit ElCurrentLimit ElCountResolution ElCountLimit (defined) ElCountLimit (actual) ElStallTimeout SkTorqueRun SkTorqueLimit SkPwmLow SkPwmLimit SkCurrentLimit SkCountResolution SkCountLimit (defined) SkCountLimit (actual) SkStallTimeout Mount Types Listed F1 F2/3 G74 G75 XF2/3 0.1 0.
To see the performance of this Dish Mount; Open a telnet session Type “showdebug” Type “testdish” Data will show the performance of all 3 motors (Az, El, and Sk) Defined Values are as follows; [12:34:56] A V W T L P A 123.
Azimuth Torque Run Call MotoSAT Azimuth Torque Run (AzTorqueRun) sets the typical average running torque (L) of the azimuth motor under normal conditions. The lower this setting can be the less the wear and tear on the Dish Mount. This setting determines the rate of acceleration of motor speed from the Azimuth PWM Low (AzPwmLow) setting. The J1 Controller will continue to step up the PWM value until input motor torque (T) matches AzTorqueRun (L).
If this value is set to low the J1 controller will not function properly and display different motor error messages. If this value is set to high the primary issue could be poor peaking of the RF signal and a noticeable jerking motion of the dish mount. Making adjustments to this setting without the direction of MotoSAT Technical Support could cause the system to not function properly.
Azimuth Stall Timeout Call MotoSAT The Azimuth Stall Timeout (AzStallTimeout) sets the maximum allowed time that Azimuth Torque Limit (AzTorqueLimit) and Azimuth Current Limit (AzCurrentLimit) can exceed their values before the J1 Controller stops the Dish Mount. This time is displayed in milliseconds (ms) where 1000 ms = 1 second. Over time if gears and chains loosen beyond typical specifications, increasing the Stall Timeout may prevent motor error messages.
Azimuth Count Resolution Call MotoSAT The Azimuth Count Resolution (AzCountResolution) displays the actual counts per degree of the Dish Mount. All MotoSAT Dish Mounts use some type of position counters to determine the actual location of the mount relative to the Stowed position. Each mount and every motor (AZ, EL, SK) output different numbers of counts per degree. To make this information usable the counts are converted to degrees as a standard frame of reference.
Mount Settings Page Page 2 of 2 48
Advanced Functions Manual Motor Control Calibrate Dish Import/Export Files Upgrade Firmware Manual Motor Control Manual Motor Control Manual Motor Control is used typically during initial installation and for adjusting the initial Isolation test. Changing the value in the box above will allow the Dish Mount to move by that amount. For peaking Azimuth and Elevation .33 degrees is typical. For adjusting Skew in Isolation Testing .5 degrees works better.
Calibrate Dish Testdish Calibrate Dish (Testdish) A Calibrate or Test Dish is used to confirm the mechanical performance of the Dish Mount. This function should be performed after installation of either a new Dish Mount or Satellite Antenna Controller. A Test Dish will confirm the Mount Setting Configuration parameters. If the Dish Mount completes the entire test without errors, the Dish will be in the stowed position and the HTML page will confirm the Test has passed.
We recommend that one person be outside the vehicle while the test is in process to assure that the antenna moves properly to all maximum and minimum limits as described above.
Import/Export Files Import/Export Files The J1 Satellite Antenna Controller is capable of exporting and importing both Configuration and Satellite Table files. This feature allows the installer a faster way to configure and complete a system installation. By importing a configuration with the same Dish Mount type and making small modifications to Network and Search settings the controller can be ready for a Testdish in minutes.
Note: The J1 Satellite Antenna Controller includes an SD Card Slot on the Front Panel. For initial configuration setup it is recommended that a modified Config.txt file is placed on a SD Card (in “loadonce” folder) with the desired Local IP Address. This will allow the J1 to boot up properly on the Network with making hardware modifications. See Using the SD Card for additional information. Selecting the Export Configuration command allows the user the ability to send a config.txt file to the PC.
Upgrade Firmware Upgrading Firmware The J1 Satellite Antenna Controller has a microcontroller that is software upgradeable in the field. Compare the current Firmware Version on the About Page with the latest Firmware available on the MotoSAT Website. If a newer version is available check the Firmware document to see if the upgrade is recommended. There are several ways to complete a Firmware Upgrade. HTML Upgrade Firmware Under Advanced Functions select Upgrade Firmware.
Upgrade Firmware in process When complete the Screen will display Upgrade Firmware Complete and the J1 Controller will restart in about 15 seconds. Upgrade Firmware Complete In about 15 to 30 seconds the HTML main Status Page should open. Upgrade Firmware thru J1 Front Panel From the J1 Satellite Antenna Controller Front Panel there are several Ethernet IP options available to perform a Firmware Upgrade.
Firmware Upgrade using IP Address 192.168.1.250 While holding down the Search and Stow buttons and then pressing the Power button and holding both for approximately one second, will cause the J1 Controller to power up in Boot Mode using a Local IP Address of 192.168.1.250 . This is the Default IP Address of the J1 Controller from MotoSAT. Open your Browser to IP Address192.168.1.250. The Upgrade Firmware Page should open. Follow steps in HTML Upgrade Firmware above to complete Firmware Upgrade.
SD Card Functions The SD Card Slot on the J1 Satellite Antenna Controller allows the installer and user a valuable tool for setup and programming. For new installs, using this feature will allow the installer the ability to configure the J1 Controller much quicker. The SD Card comes from MotoSAT with 4 Folders preloaded. The Autoload Folder is intended to be used by an installer to load the same files multiple times into different systems with J1 Controllers. This folder will allow one firmware.
J1 (System) Wiring The J1 has Six (6) Connections on the back of the Controller. J1 Rear Panel Power > 3 Pin Terminal Block > 12 VDC to 15VDC Input up to 10 Amps. Pin 1 Red Pin 2 Black Pin 3 N/C + Volts DC (Positive) - Volts DC (Negative) No Connection Antenna > 9 Pin Terminal Block > connects the J1 Controller to the DataStorm Satellite Antenna usually mounted on the vehicle roof. This connector supplies Motor Power and Position Information.
LAN > RJ45 > is the Network Interface to communicate to a Local Computer, Router, and Satellite Modem. This Port has configuration tools that make it extremely flexible for almost any user requirement. See J1 Configuration for additional information. LNB RX Out > F Type > connects to the Satellite Modem/Router.
Typical J1 Wiring Diagram Typical J1 Wiring Diagram In An te n n a Co n tro l 3 Red 4 O r ange 5 Yellow Po we r Se ri a l Ou t L AN Use J1-Serial 1 5 ' - 5 0 ' Ty p i c a l TX RG 6 Ca b l e So l i d Co p p e r Ou t L NB In L NB D3 L AN ->> Swi tc h /Ro u te r L AN Ca b l e s 1 Black 6 G r een 7 Blue 8 Whit e 9 Pur ple fo r a d d i ti o n a l wi ri n g 2 3 Ch e c k www.m o to s a t.c o m 1 Swi tc h /Ro u te r a n d ro u te r c o n fi g u ra ti o n s .
J1 Serial Cable Part Number: 406-D9M-SER-T3P Connects to Controller Models D3, D4, D5, H1, H2, H3, J1 1 Shield Connector Terminal Block Plug On Shore Technologies 2 Black 3 Natural NOTE: For Null Modem reverse pins 2 and 3 Strip wires this end. to 1/8" 716-EDZ1550-3 Wiring 1 - Shield - Gnd 2 - Black - RXD 3 - Natural - TXD Optional Serial Cable to connect to and RS232 DTE device.
Specifications Mechanical Weight Dimensions 2.0 Lbs (.9 Kg) 1.85 H X 11.0 W X 7.5 D Inches 47 H X 279 W X 190 D (millimeters) Connectors Power - 3 Pos, 5.08mm, Male Header Horizontal PCB (Green Euro Style) Mates with; On Shore Technology EDZ950/3 Terminal Block Plug Female 3 Pos 5.08mm Control - 9 Pos, 5.08mm, Male Header Horizontal PCB (Green Euro Style) Mates with; On Shore Technology EDZ950/9 Terminal Block Plug Female 9 Pos 5.08mm Serial - 3 Pos, 3.
Electrical Power Input 12VDC to 15VDC 4.8 to 8.6 Amps Motor 5 VDC to 15 VDC Az, El, Sk up to 8 Amps Dish Mount 12VDC to 15VDC 1 Amp Max. LNB 13VDC/18VDC 750 mA (3 Pin Euro) (9 Pin Euro) (9 Pin Euro) Power Consumption Off Standby Dish Search Max Power 0 Amps .7 Amps 3 Amps 8.
Diagnostics Firmware Version 1.0.0 Controller Startup test J1 Controller Status Indicators Power up Test. This test will determine that the main power up sequence is operating properly. No Modem Connected in Generic Mode. Antenna in stowed position. Use windows Desktop Clock as the timer. Start Test Turn on AC Power Switch on right side of controller. Switch will illuminate a Burnt Orange Color.
Telnet Diagnostics Telnet Communications How to access Telnet Communications. Click Start, Run, and Local IP Address of the J1 Controller.
A new DOS window will open with DATASTORM % prompt. Type “help” after % symbol to see all of the available Telnet commands. Telnet Screen help WARNING! Except for the Telnet Commands listed below making adjustments to any of the commands could cause the J1 Controller to not function properly. It is recommended that you export your current Configuration and Sat Table files before making any changes to the commands listed above.
Telnet Screen gps Telnet Screen gsn Telnet Screen ping 67
Telnet Screen showmotors 68
Telnet Screen sensors 69
Telnet Screen testhalt Telnet Screen switch 70
DataStorm J1 Message codes: -1 Unknown error Engineering and Development Message Internal Message Only: This message should only display in when the MPU can not determine a specific message or issue. If this massage appears during normal consumer operation. Capture Screen shot for Engineering Support Capture Config Files for Engineering Support Power cycle the controller and check connections at the mount and on the controller Perform Telnet NVClear Command and reload Config files.
-3 Bad parameter Issue: Can bus error. (UCB to J1 communication error) Resolutions: 1. Power cycle the controller and check connections at the mount and on the controller 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session. 4. Using the mounts wiring diagram perform an OHMS test and ensure the system is within tolerances. 5.
1. Power cycle the controller and check connections at the mount and on the controller. 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session. 4. Contact MotoSAT support for possible parts replacement.
3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session. 4. Contact MotoSAT support for possible parts replacement. -13 Compass failure Future use only . -14 Mount SPI failure Obsolete not used -15 Mount not present Issue: Control cable shorted or disconnected Upper control board shorted or disconnect. Internal wire harness shorted or disconnected. Resolutions: 1. Power cycle the controller and check connections at the mount and on the controller. 2.
Resolutions: 1. Contact MotoSAT support for possible replacement. -20 No GPS battery F1 Only BRICK UCB Temporary solution: Enable Manual location settings in configuration. Resolutions: 1. Contact MotoSAT support for possible replacement. -21 Isolation test error Hughes Only Issue: there was a communications error with the Direcway modem during the isolation test. Resolutions: 1. Power cycle the controller modems and router and check network connections. 2.
Issue: Usually only seen in IDirect mode when username or password is incorrect or the IDirect modem is not responding or not commissioned. If in iDirect modem with iDirect modem attached: Resolution: Or no LNB power from Modem to controller Telnet sensors command to read modem voltage 1. Check network Cabling and network configurations on the J1 to ensure they match with the iDirect option files information. 2.
Issue: Can bus error. (UCB to J1 communication error) Resolutions: 1. Power cycle the controller and check connections at the mount and on the controller. 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session. 4. Using the mounts wiring diagram perform an OHMS test and ensure the system is within tolerances. 5.
2. On a J1 Isolate the Motor that is causing the error by running a Test Dish and making note of the direction the dish is moving when the error occurs. 3. On a J1 ensure the controller has firmware version 3.9.0 or higher, perform a test dish from the DATASTORM% prompt to determine the motor that is causing the error. 4. Attempt to move that Motor using manual software motor controls. 5.
Elevation Motor: 90% of these will be elevation motor failure 10% could be the UCU. Replace and test in that order. 7. Contact MotoSAT support for possible parts replacement. -37 Satellite not found Check sat table, scansat, find other satellite, tree, building, skew motor not wired right G75 tri assembly is in other polarity Issue: Satellite acquisition failed. Resolutions: 1. Check all coaxial connections and F connectors. 2. Power cycle the controller modems and router and check network connections. 3.
User Message Issue: No error. This message displays when the User hits the Stop command on the HTML Status Screen. Refresh HTML Screen Recycle Power to clear screen. Contact Technical Support. -42 Out of memory Engineering and Development Message Internal Message Only: This message should only display in debug mode when compiling newer versions of software. If this massage appears during normal consumer operation.
Replace J1 Controller -45 Modem LNB Volts not detected Hardware Message Issue: The J1 controller does not detect any LNB Voltage from the Modem. The Modem RX In or LNB In port should be connected to the J1 Controller RX Out to Modem Port. Check wiring diagram to insure that Modem and J1 Controller are properly wired. Test Modem LNB Voltage for DC Volts. Typically 13 to 24 Volts.
rd 4. Contact 3 party networking hardware provider for possible networking hardware replacement. If not in iDirect mode: 5. Power cycle the controller and check connections at the mount and on the controller. 6. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 7. Contact MotoSAT support for possible parts replacement.
1. Power cycle the controller and check connections at the mount and on the controller. 2. Perform stow dish operation. 3. Ensure the controller has firmware version 3.9.0 or higher and perform a test dish from the DATASTORM% prompt. 4. Perform nvclear command from the J1boot% prompt in a telnet session, power cycle the unit and reconfigure the controller higher and perform a test dish from the DATASTORM% prompt.. 5. Contact MotoSAT support for possible parts replacement.
Check sat table, Config, try other satellite, LNB cables, or controller Issue: This message should only be displayed in debug mode for use when compiling newer versions of software if this massage appears during normal use: Resolutions: 1. Power cycle the controller and check connections at the mount and on the controller. 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3.
-62 Bad parameter Exchange 1 Replace Controller Issue: This message should only be displayed in debug mode for use when compiling newer versions of software if this massage appears during normal use: Resolutions: 1. Power cycle the controller and check connections at the mount and on the controller. 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session. 4.
-66 Motor stalled skew Motor count issue Issue: skew counter is not working properly 1. Ensure the controller has firmware version 3.9.0 or higher and perform a test dish from the DATASTORM% prompt. 2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit and reconfigure the controller. 3. Contact MotoSAT support for possible parts replacement.
-72 Rotary Sensor Wait XF mount only The XF2 and XF3 Mounts use Quadrature Count Sensors for both Azimuth and Elevation positioning. These sensors operate properly when the outside temperature is above 32 degrees F. In extreme cold environments these sensors must warm up before the mount will begin to move. These sensors have built in heating circuits that are monitored by the UCB (Upper Control Board). Typically under extreme cold conditions it may take more than 1 minute for these sensors to reach 32F.
