User Manual-Mac

TROUBLESHOOTING
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■ A brief explanation of the problem, including the
exact sequence of actions which cause it, and the
contents of any error messages which appear on the
screen.
■ The pages in the manual which refer to the parts
of the PCI424 system or AudioDesk with which
you are having trouble.
■ The version or creation date of the system
software you are using to run the Macintosh. This
can be found by choosing About this Computer
from the Apple menu.
We’re not able to solve every problem immediately,
but a quick call to us may yield a suggestion for a
problem which you might otherwise spend hours
trying to track down.
Our technical support department is dedicated to
helping registered users solve their problems
quickly. In the past, many people have also taken
the time to write to us with their comments,
criticism and suggestions for improved versions of
our products. We thank them; many of those ideas
have been addressed in our development efforts. If
you have features or ideas you would like to see
implemented, we’d like to hear from you. Please
write to the PCI-424 Development Team, Mark of
the Unicorn Inc., 1280 Massachusetts Avenue,
Cambridge, MA 02138.