MOXA AirWorks AWK-1100 User’s Manual www.moxa.com/product First Edition, July 2005 Moxa Networking Co., Ltd. Tel: +886-2-2910-1230 Fax: +886-2-2910-1231 Web: www.moxa.com MOXA Technical Support support@moxanet.tw Worldwide: support@moxa.
MOXA AirWorks AWK-1100 User’s Manual The software described in this manual is furnished under a license agreement and may be used only in accordance with the terms of that agreement. Copyright Notice Copyright © 2005 Moxa Networking Co., Ltd. All rights reserved. Reproduction without permission is prohibited. Trademarks MOXA is a registered trademark of the Moxa Group. All other trademarks or registered marks in this manual belong to their respective manufacturers.
Table of Contents Chapter 1 Introduction ...............................................................................................1-1 Overview .............................................................................................................................. 1-2 Package Checklist................................................................................................................. 1-2 Product Features ...............................................................................
Appendix C Regulatory Statement .............................................................................. C-1 Appendix D Service Information.................................................................................. D-1 MOXA Internet Services ..................................................................................................... D-2 Problem Report Form ..........................................................................................................
1 Chapter 1 Introduction MOXA AirWorks AWK-1100 enables wireless users to access network resources wirelessly. AWK-1100 can authenticate and authorize wireless users by IEEE 802.1X and RADIUS, and communicate with a back-end RADIUS (Remote Authentication User Dial-In Service) server to determine if a wireless user is allowed to access the wireless network..
MOXA AirWorks AWK-1100 User’s Manual Introduction Overview AWK-1100 is rated to operate at temperatures ranging from 0 to 60°C, and is rugged enough for any harsh industrial environment. It can be installed easily on DIN-Rail mounting as well as in distribution boxes. The DIN-Rail mounting capability, wide operating temperature range, and the IP30 case with LED indicators make AWK-1100 a ready, plug-and-play, yet reliable solution for your Industrial Wireless application.
MOXA AirWorks AWK-1100 User’s Manual Introduction 802.
2 Chapter 2 Getting Started This chapter explains how to install MOXA AirWorks AWK-1100 for the first time. The following topics are covered: First-Time Installation and Configuration Deploying the Access Point (AP) Setting up Client Computers ¾ Configuring IEEE 802.11g-related Settings ¾ Configuring TCP/IP-related Settings Confirming the Settings of the AP and Client Computers ¾ Checking if the IEEE 802.
MOXA AirWorks AWK-1100 User’s Manual Getting Started First-Time Installation and Configuration Before installing AWK-1100, check to make sure that all items in the Package Checklist are in the box. In addition, you will need access to a notebook computer or PC equipped with an Ethernet port. AWK-1100 has a default IP address that you must use when connecting to AWK-1100 for the first time.
MOXA AirWorks AWK-1100 User’s Manual NOTE Getting Started For security reasons, we strongly recommended changing the password. To do so, open the Network Manager homepage, click on General Æ Password, and then follow the onscreen instructions. Step 5: Select the Operational Mode for AWK-1100 By default, AWK-1100’s operation mode is set to AP/Bridge.
MOXA AirWorks AWK-1100 User’s Manual Getting Started Step 6: Configure AWK-1100’s IEEE 802.11 settings Go to the IEEE 802.11 Communication section to configure IEEE 802.11g-related communication settings, including Regulatory domain, Channel number, and Network name (SSID). The number of available RF channels depends on local regulations; therefore, you will need to choose an appropriate regulatory domain to comply with local regulations.
MOXA AirWorks AWK-1100 User’s Manual NOTE Getting Started About 10 seconds are needed for the AP to complete its restart process. Deploying the Access Point (AP) After the settings have been configured, deploy the AP to the field application environment. Connect the AP to an Ethernet LAN through an Ethernet switch or hub.
MOXA AirWorks AWK-1100 User’s Manual Getting Started To establish a wireless link to an Access Point: 1. Launch the configuration/monitoring utility provided by the vendor of the installed WLAN NIC. 2. Use the utility to make appropriate Operating Mode, SSID, and WEP settings. NOTE A wireless client computer must be in infrastructure mode to associate with an AP. NOTE The SSID of the wireless client computer and the SSID of the AP must be identical.
MOXA AirWorks AWK-1100 User’s Manual Getting Started Checking if the TCP/IP-related Settings Work To check if a client computer can assess the Internet: 1. Open a Windows Command Prompt window on the client computer. 2. Type “ping AP”, where AP is the IP address of the Access Point. Replace it with your real IP address—for example, 192.168.127.253, and then press Enter. If the AP responds, go to the next step; otherwise see Appendix B, “TCP/IP Settings Problems” to troubleshoot the problem. 3.
3 Chapter 3 Web Console Configuration In this chapter, we will explain each Web management page of the Web-based Network Manager.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Overview Menu Structure The left side of the home page contains a menu that you can use to carry out commands. Here is a brief description of the hyperlinks in the menu: y Home. For returning to the home page. y Status. Status information. ¾ Wireless Clients. The status of the wireless clients currently associated with the AP. ¾ DHCP Mappings. Current IP-MAC address mappings of the built-in DHCP server. ¾ System Log. System events log.
MOXA AirWorks AWK-1100 User’s Manual y Web Console Configuration Advanced. Advanced settings of the AWK-1100. ¾ Packet Filters. Ethernet Type Fiters, IP Protocol Filters, and TCP/UDP Port Filters settings. ¾ Management. UPnP, System Log, and SNMP settings. Save, Save & Restart, and Cancel Buttons There are three buttons at the bottom of each page that contains configurable settings—Save, Save & Restart, and Cancel. Clicking Save stores changes to the AWK-1100’s memory and returns you to the home page.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Viewing Status Associated Wireless Clients On this page, the status information of each associated client, including its MAC address, IP address, user name (if the client has been IEEE 802.1X authenticated), number of bytes it has sent, number of bytes it has received, and the time of its last activity, is shown. Current DHCP Mappings On this page, all the current static or dynamic DHCP mappings are shown.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Link Monitor (AP Client mode only) When the AWK-1100 is in AP Client mode, you can use the Link Monitor status page to monitor the link quality and signal strength sensed by its RF module. Larger values means better wireless connectivity to its associated Access Point. This feature is especially useful when you are aligning a pair of directional antennas for bridging applications. NOTE The values are updated every 20 seconds.
MOXA AirWorks AWK-1100 User’s Manual AP/Bridge AP Client AP/Bridge WDS STA-AP Web Console Configuration AP Client STA-AP To establish a static bridge link based on WDS, the AP/bridges at both end of the WDS link must be configured manually with each other’s MAC addresses. To establish a dynamic bridge link between an AP and an AP Client, both devices must be configured with the same SSID and WEP settings.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration To upgrade the firmware of AWK-1100 by HTTP: 1. 2. Click Browse and then select a correct firmware .bin file. The firmware file path will be shown in the Firmware file name text box. Click Upgrade to begin the upgrade process. Backing up and Restoring Configuration Settings by HTTP To back up the configuration of AWK-1100 by HTTP (i.e., export the configuration to a file):: 1. Click on Back Up 2.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration 3. Configure the IP address of the computer so that the AWK-1100 and the computer are on the same IP subnet. 4. On the computer, run the TFTP Server utility, and specify the folder in which the firmware files will be placed. 5. On the computer, run a Web browser and click the General, Firmware Tools hyperlink. 6. Choose TFTP as the Firmware management protocol. 7. Specify the IP address of the computer, which acts as a TFTP server.
MOXA AirWorks AWK-1100 User’s Manual TIP Web Console Configuration If you want to upgrade the firmware of a deployed AP from a remote location over the Internet, adjust the Timeout and Max no. of retries settings of the TFTP Server for remote TFTP upgrade to succeed. Backing up and Restoring Configuration Settings by TFTP To back up the configuration of the AWK-1100 by TFTP: 1. 2. 3. 4. 5. 6. 7. 8.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration NOTE Make sure the file is a valid configuration backup file for AWK-1100. TIP If you want to back up or restore the configuration from a remote location over the Internet, adjust the Timeout and Max no. of retries settings of TFTP Server for remote TFTP configuration backup/restore to succeed. Resetting the Configuration to Factory Defaults Clicking the Reset button resets the device configuration to factory defaults.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration DHCP Server (AP/Bridge modes only) Basic AWK-1100 can assign IP addresses to client computers automatically by DHCP. In this section of the management page, you can specify the Default gateway, Subnet mask, Primary DNS server, and Secondary DNS server settings that will be sent to a client at its request. Additionally, you can specify the first IP address that will be assigned to the clients and the number of allocateable IP addresses.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration To assign a static IP address to a specific DHCP client: 1. 2. Specify the MAC address of the DHCP client and the IP address to be assigned to it. Then, give a description for this mapping. Select the corresponding Enabled check box. Configuring IEEE 802.11g-related Settings Communication Basic Basic IEEE 802.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Association Control If the number of currently associated wireless clients exceeds the value specified in the Max number of clients setting, no more wireless clients can associate with the AWK-1100. If the traffic load of the AWK-1100 exceeds the load specified in the Block clients if traffic load exceeds setting, no more wireless clients can associate with the AWK-1100.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration By WDS, two or more LAN segments can be connected wirelessly. As illustrated in the above figure, a pair of wireless LAN-to-LAN bridges is used to connect two LAN segments. Since the AP is WDS-enabled, it can be used as a wireless bridge. NOTE An AWK-1100 can have up to 6 WDS links to other APs or wireless bridges. To enable a WDS link: 1. 2. Specify the MAC address of the AWK-1100 at the other end of the WDS link.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration WARNING Be sure to eliminate loops from networks that consist of wireless bridges, Ethernet switches, Ethernet links, and WDS links. If any loops exist, packets will circle around the loops and network performance will be seriously degraded. Network topology containing a loop Security IEEE 802.11g security settings include SSID broadcasts, Wireless client isolation, Security mode, IEEE 802.
MOXA AirWorks AWK-1100 User’s Manual STA 1 Web Console Configuration STA 3 STA 2 AP 1 AP 2 WCI: This AP Only WCI: This AP Only Switch Wireless Link Ethernet Link Behavior of the “This AP Only” wireless client isolation option STA 1 STA 3 STA 2 AP 1 AP 2 WCI: All APs in This Subnet WCI: All APs in This Subnet Switch Wireless Link Ethernet Link Behavior of the “All APs on This Subnet” wireless client isolation option When AP 1 and AP 2 are using the “This AP Only” option, wireless traffic be
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration A total of 7 security modes are available with the different AWK-1100 models: y Open System. No authentication, no data encryption. y Static WEP. WEP (Wired Equivalent Privacy) keys must be manually configured. y Static TKIP (WPA-PSK). Only TKIP (Temporal Key Integrity Protocol) mechanism of WPA (Wi-Fi Protected Access) is enabled.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration MAC-Address-Based Access Control With MAC-Address-Based Access Control, you can specify the wireless client computers that are permitted or not permitted to associate with the AWK-1100. When the table type is set to inclusive, entries in the table are permitted to associate with the AWK-1100. When the table type is set to exclusive, entries in the table are not permitted to associate with the AWK-1100.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Sample MAC ACL file To download a MAC ACL file from a TFTP server: 1. 2. 3. Specify the IP address of the TFTP server in the TFTP server IP address text box. Specify the name of the MAC ACL file on the TFTP server in the MAC ACL file name text box. Click Download. IEEE 802.1X/RADIUS (AP mode only) IEEE 802.1X Port-Based Network Access Control is a new standard for solving some security issues associated with IEEE 802.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration IEEE 802.1X-Compliant Wireless Client Wireless AP user authentication Internet Wireless AP user authentication RADIUS Server User Database IEEE 802.1X and RADIUS An access point supporting IEEE 802.1X can be configured to communicate with two RADIUS servers. When the primary RADIUS server fails to respond, the wireless access point will try to communicate with the secondary RADIUS server.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration Configuring Advanced Settings Packet Filters The AWK-1100 provides layer 2 (Ethernet Type Filters), layer 3 (IP Protocol Filters), and layer 4 (TCP/UDP Port Filters) filtering capabilities. The configuration processes for the filters are similar. y Functionality: whether this filtering capability is enabled or disabled. y Policy for matched packets: how a matched packet is processed—discard or pass.
MOXA AirWorks AWK-1100 User’s Manual Web Console Configuration TCP/UDP Port Filters The destination port field of the TCP or UDP header of a packet incoming from the WLAN or Ethernet interface is inspected for filtering. As a rule, specify the decimal Destination Port, Protocol type (TCP/UDP), and the name of the higher-level protocol (Application Name). Management UPnP UPnP (Universal Plug and Play) enables a Windows XP user to discover peripheral devices automatically by HTTP.
MOXA AirWorks AWK-1100 User’s Manual NOTE Web Console Configuration The SNMP Authentication Failure trap is issued when using an incorrect community string to manage the AP via SNMP and the SNMP MIB II OID, snmpEnableAuthenTraps, is enabled (disabled by default). SNMP The SNMP (Simple Network Management Protocol) functionality can be disabled, and you can specify the name (used as a password) of the read-only and read-write community.
A Appendix A TIP Default Settings Press the Reset (SF-Reset, or Soft-Reset) switch on the housing of a powered-on AP to reset the configuration settings to factory-default values. Setting Name Global User Name Password IEEE 802.11g Regulatory Domain Channel Number SSID SSID Broadcasts Transmission Rate Transmit Power MAC Address Default Value admin root FCC (U.S.
MOXA AirWorks AWK-1100 User’s Manual LAN Interface Method of obtaining an IP Address IP Address Subnet Mask Default Gateway DHCP Server Management UPnP System Log SNMP SNMP read community SNMP write community TELNET A-2 Default Settings Set manually 192.168.127.253 255.255.255.0 0.0.0.
B Appendix B Troubleshooting Check the following first: y Make sure that the AWK-1100’s power is on and the Ethernet cables are connected firmly to the RJ45 jacks of the AWK-1100. y Make sure the LED WLAN of the AP is blinking to indicate that the RF is working. y Make sure you are using the correct types of Ethernet cables. Keep in mind that there are two kind of Ethernet cable—normal and crossover. Wireless Settings Problems The wireless client computer cannot associate with an AWK-1100.
MOXA AirWorks AWK-1100 User’s Manual Troubleshooting TCP/IP Settings Problems Correspondent Host IEEE 802.11g Internet Ethernet LAN Stage A Client Computer State B AP Stage D Default Gateway of Client Computer DNS Server of Client Computer Communication stages for a client to reach its correspondent host For a wireless client computer to communicate with a host on the Internet by the host’s domain name (e.g., http://www.wi-fi.com), it first sends a DNS request to a DNS server on the Internet.
MOXA AirWorks AWK-1100 User’s Manual Troubleshooting y Are the IP address of the client computer and the IP address of the AP on the same IP subnet? ¾ Use WinIPCfg.exe or IPConfig.exe to see the current IP address of the client computer. Make sure the IP address of the client computer and the IP address of the AP are on the same IP subnet. TIP If you forget the current IP address of the AP, use a Wireless Router/AP Browser combination to get the information (see Appendix B-3).
MOXA AirWorks AWK-1100 User’s Manual Troubleshooting The AWK-1100 stops working and does not respond to Web management requests. y The firmware of the AP may be stuck in an incorrect state. ¾ Unplug the power connector from the power jack, and then re-plug the connector to restart the AP. ¾ Report this problem to our technical support staff. y If the AP still does not work after being restarted, some hardware components of the AP may have failed. ¾ Contact our technical support staff.
C Appendix C Regulatory Statement Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
MOXA AirWorks AWK-1100 User’s Manual Regulatory Statement Safety This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
D Appendix D Service Information This appendix shows you how to contact Moxa for information about this and other products, and how to report problems. In this appendix, we cover the following topics.
MOXA AirWorks AWK-1100 User’s Manual Service Information MOXA Internet Services Customer satisfaction is our number one concern, and to ensure that customers receive the full benefit of our products, Moxa Internet Services has been set up to provide technical support, driver updates, product information, and user’s manual updates. The following services are provided E-mail for technical support................................support@moxanet.com World Wide Web (WWW) Site for product information: .........
MOXA AirWorks AWK-1100 User’s Manual Service Information Problem Report Form MOXA AirWorks AWK-1100 Customer name: Company: Tel: Fax: Email: Date: 1. Moxa Product: AWK-1100-US 2. Serial Number: AWK-1100-EU _________________ Problem Description: Please describe the symptoms of the problem as clearly as possible, including any error messages you see. A clearly written description of the problem will allow us to reproduce the symptoms, and expedite the repair of your product.
MOXA AirWorks AWK-1100 User’s Manual Service Information Product Return Procedure For product repair, exchange, or refund, the customer must: Provide evidence of original purchase. Obtain a Product Return Agreement (PRA) from the sales representative or dealer. Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter product repair time. Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer.
