User's Manual
PC.
Q: What to do if there is No service?
A: The possible reason is listed as bellow:
Unstable local signal.
Hardware problem
You can try the following solutions:
1 If you are inside a building or near a structure that may be blocking the signal, change the position or location of the device.
For example, try moving the device close to a window.
2 Check the hardware or use another device and retry
Q: What to do if I forgot Wi-Fi Key?
A: 1)you can find the WiFi Key in the WiFi Info page on the LCD.
2)you can also reset the device to factory defaults by press the reset button for 5 seconds.
Q: What to do if “PIN lock” or “PUK lock”?
A: The SIM card is locked. Log into the Web page and Enter your PIN code or PUK code you got from the operator.
Note: If you entered wrong PIN 3 times, then PUK is needed, and if the wrong PUK
entered 10 times, the SIM card will be locked forever.
Q: Data connection failed.
A: You have no network coverage. Try moving location until you get good reception.
Q: The modem cannot connect to the internet when overseas
A: you can check if the data roaming function is enabled in the Device Setting page on the LCD.
Make sure you have international roaming enabled on your plan. You can contact your service provider before you go
overseas to enable roaming
.
CHAPTER 4: Health and Safety Information
To the Owner
•
Some electronic devices, such as the electronic system of vehicles, are susceptible to electromagnetic interference sent by
your device if inadequately shielded. Please consult the manufacturer of your device before using if necessary.
•
Operating your device may interfere with medical devices like hearing aids and pacemakers. Please always keep them
more than 20 centimeters away from such medical devices when they are turned on. Turn your device off if necessary.










