Welcome to Charter TV ™ Moxi User Guide ®
Thanks for choosing Charter You now hold the keys to the most exciting entertainment on television. At the push of a button, tap into hundreds of channels packed with the movies, shows and networks you want to watch. Plus, with On Demand, HD and DVR, unlock even more ways to completely change the way you watch TV.
Save time with Auto Pay Get ready to experience life in digital It’s FREE and it makes managing your account easy.
Get all this and more: • Top-rated networks and channels for news, movies, sports and hit shows • Thousands of FREE movies and shows On Demand, plus new releases any time you want! • Easy Interactive Program Guide Plus these exciting options: • Premium Channel Packages featuring awardwinning shows, series and films • Charter DVR so you can record, rewind and pause live TV — never miss your favorite shows again • Top-rated networks and channels in brilliant HD, plus tons of HD movies On Demand START TV T
Introducing your new Moxi remote Turns the Moxi indicator on and off Locks and unlocks the Ticker Displays additional info Selects or activates item in center focus Shows last note page or jumps back 15 minutes Displays and hides Moxi Menu Jumps back seven seconds Pauses live or recorded shows and DVDs Record a program Changes TV or receiver volume Returns to channel previously viewed Interactive Program Guide Turns TV/audio receiver on and off Launches On Demand, On Demand menu (VOD/On Demand) or Moxi Me
On Demand on Channel 1 It’s included with your Charter TV in Digital service Service not available in all areas 1,000s of choices — comedy, action, drama, classics and more. New selections added constantly MO TIMVIE E! E E Primetime favorites, comedy, action, drama, science, health, news and more! Awesome movies for every mood E FR E FR Watch hit shows on your schedule Plus many new releases same day as DVD Forget the video store! Select today’s top movies right from your living room sofa.
Included with Charter TV in Digital Discover even more great features Digital Music Enjoy commercial-free, 24-hour digital music channels of almost every genre – rock, classical, soul, jazz, hip-hop, holiday songs, country, salsa and more. The continuous mixes make great soundtracks for your next gathering. Local Weather Now you won’t be caught unprepared. Get accurate, up-to-date local weather conditions and forecasts to help you plan the days ahead.
Charter DVR Schedule TV around your life, not vice-versa Control live TV With Charter DVR, you now have the power to control live TV. When you tune to a channel, your DVR automatically begins making a temporary recording of whatever you’re watching. So you can pause it if the phone rings, rewind a scene you missed, and fast-forward to skip what you don’t want to watch, similar to a DVD player. You can even replay scenes in slow-motion. To return to live programming, simply press the LIVE TV button.
Getting started Inside this guide you’ll find info about using your remote, navigating channels and recording TV. If you have questions or need additional help, please visit charter.com/support. You can also check out our Help and Services Videos On Demand anytime — just go to Channel 1 using your remote and select Help & Services from the menu (not available in all areas). And of course, you can contact us at 1-888-GET CHARTER (1-888-438-2427).
To view upcoming shows within one of these categories Flip bar The flip bar displays program and channel info at the bottom of the screen whenever you turn to a new show. You may also use the Flip Bar to browse through channels and show listings. The flip bar will automatically go away after three seconds or you can press clear to dismiss it right away. Info on the flip bar includes: 1 Navigate to the channel within one of the above categories.
Moxi ticker To reset your favorites 1 Go to the Favorite Channels category within the Moxi Menu 2 Press the Up or Down buttons to scroll to Options and press OK 3 Choose Clear All and press OK 4 Choose OK and press OK . . to confirm your choice. To remove a single channel: 1 Go to the Favorite Channels category within the Moxi Menu. 2 Press the Up or Down OK . buttons to scroll to your selected channel and press 3 Choose Remove Channel and press OK 4 Choose OK and press OK .
Control live TV Use Charter DVR with Moxi to record your favorite shows and series. Moxi can be programmed to record every episode for a selected series. In addition to providing an easy way for you to record your favorite shows, it also allows you to pause and replay live TV. During recording, the red recording light on the front of the receiver lights up. Charter DVR with Moxi provides a way for you to record two shows at the same time.
Remote online scheduling Adjusting recording times You can easily program your Moxi DVR from anywhere by going to charter.net. Moxi records programs based on published program listings. In most cases that works perfectly well, but some shows tend to run longer than expected (such as sporting events or award shows). Also, some networks begin certain shows earlier than the published start time. The default record setting is On Time. To record a show through Charter.net: 1 Log in to Charter.
Recording multiple episodes or an entire series Saving Recorded Shows Some popular programs are broadcast several times a day on multiple days. To prevent your Charter DVR from filling up with more episodes than you have time to watch, Moxi keeps only five episodes of a series at one time. Moxi will save your recorded shows until you delete them or until it needs room to record new shows.
Customize your experience Configuring parental controls You may want to remove particular channels from the channel listings. To hide or reveal channels: 1 Go to the Settings category within the Moxi Menu. 2 Select the Channel List option and press OK . A check mark next to particular channel indicates that it is visible in the channel listings. 3 Select the channel you want to hide. 4 Press OK 5 Press the Left You can use Parental Controls to restrict access to content and subscription services.
Locking by content Accessing locked content via settings You can use Parental Controls to lock specific channels. When you lock a channel, a Lock icon appears next to it in the Lock by Channel menu, and in the Moxi Menu Channels category. If you unlock Parental Controls for a show or channel in Settings, you will completely disable the lock function for that show or channel. Parental Controls will still be in place for all other shows and channels you have locked.
Video output resolution Setting secondary audio When your system is installed by Charter, the installer will configure the video output settings for you. However, if you buy a new TV, you may need to reconfigure Charter DVR’s video output to match. The HDTV settings can automatically change the output resolution to match the incoming signal. (This feature is known as “native-mode pass-through.”) Some shows offer a second audio track.
Frequently asked questions What happens if the DVR receiver temporarily loses power? The recordings that were saved prior to the power loss are preserved, except, of course, those recordings that were automatically deleted because their Save Time was reached. Future recording schedules are also preserved. You miss only the recordings that were scheduled to be made while the power was out. Can I pause, rewind, or fast-forward a program shown in the upper right corner of Charter DVR screens? Yes.
Important account info Payment Options Understanding your statement • Charter Auto Pay is the simplest way to pay your bill. Go to page 2 to learn more. You should receive your first bill within the next two weeks. It will include pro-rated cost for your first month of service, plus charges for the current month and any installation charges (if applicable). • You can pay your bill through the mail or in person at your local Charter office. Go to charter.net/locations to find the office closest to you.
® Automatic rewards As our valued customer, you’re invited to join our Live it with Charter rewards program. Based on your Charter bill each month, you’ll collect points redeemable for all sorts of great prizes and events. 1. Earn Points 2. Choose Rewards 3. Enter Sweeps For automatic rewards just for Charter customers. Get cool merchandise and special discounts. Win trips, tickets, prizes and more. It’s free. It’s simple to join. And you can start collecting points right away.
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1-888-GET CHARTER charter.com/welcome ©2010 Charter Communications, Inc. All rights reserved.
