User guide

Locking by content
You can use Parental Controls to lock specic channels. When you lock a channel, a Lock icon
appears next to it in the Lock by Channel menu, and in the Moxi Menu Channels category.
To lock or unlock a channel:
1 Go to Parental Controls.
2 Choose Lock by Channel category.
3 Find the desired channel in the vertical menu.
4 Press OK .
To quickly clear all locks in the Lock by Channel
category, select All Channels from the vertical menu and
press OK .
Access locked content
Viewing channels and rated content
When a show or channel is locked, a lock icon appears next to that show or channel
in the Moxi Menu.
To access a locked show or channel:
1 Select the channel you wish to access.
2 Press OK .
3 Enter your PIN.
When using your remote to tune to a blocked channel directly, you will see a black screen.
The flip bar will indicate that the channel is locked.
To access the channel:
1 Press OK to access the menu.
2 Enter your PIN.
Accessing locked content via direct tuning or menu
When accessing locked content via direct tuning or the Menu, parental control settings
are maintained and will re-engage after 4 hours. Once you enter your PIN to access locked
content via this method, all parental control settings will unlock for 4 hours. After 4 hours,
all congured locks are reactivated.
If you wish to re-lock the system sooner:
1 Go to Parental Controls.
2 Press OK .
3 Select Lock Now.
Accessing locked content via settings
If you unlock Parental Controls for a show or channel in Settings, you will completely disable the
lock function for that show or channel. Parental Controls will still be in place for all other shows
and channels you have locked.
Video & audio settings
Digital audio output
When Charter installs your system, the installer will congure this setting for you. However,
if you upgrade or change your sound system, you will need to recongure Charter DVR’s audio
output to match the Moxi Menu.
1 Go to Settings.
2 Choose Digital Audio.
3 Select the choice that corresponds to your audio output device installation.
a. Choose Dolby
®
Digital for digital audio support if your system is using an
S/PDIF connection.
b. Choose Stereo for a typical Right/Left (red/white) stereo cable connection.
c. Choose TV if connecting directly to your TV.
Sound effects volume
The sound effects are designed to provide audible cues that tell you that a button press has
been received or a task has been completed. To adjust the volume of these sound effects,
choose Sound under Settings and select the sound level that you prefer.
Video aspect ratio
This option allows you to manage the formatting of any widescreen content. If your TV has
a wide screen you can set the video aspect ratio to 16:9. If your TV has the more typical 4:3
aspect ratio, you can either force widescreen content into a 16:9 aspect ratio through Letter Box
mode, or select the more typical Cropped mode to best utilize your screen area. To
congure the aspect ratio output for Charter DVR, go to the Moxi Menu, choose Settings
and then Widescreen and select one of the following settings:
Letter Box — This setting forces a 16:9 aspect ratio onto a standard 4:3 TV screen. This mode
will shrink the widescreen picture to  ll the width of the screen and put black or gray bars at the
top and bottom of the screen to create a true 16:9 aspect ratio.
Cropped — Use this setting for standard TVs with an aspect ratio of 4:3. Pictures delivered
in 16:9 will be cropped to t the 4:3 screen aspect ratio.
Wide Mode — This setting is for TVs with a wide (16:9 ratio) TV screen, or that can virtually
support a 16:9 aspect ratio on a 4:3 ratio screen.
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1-888-GET-CHARTER
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charter.com/welcome