User guide

Video output resolution
When your system is installed by Charter, the installer will congure the video output settings
for you. However, if you buy a new TV, you may need to recongure Charter DVR’s video output
to match. The HDTV settings can automatically change the output resolution to match the
incoming signal. (This feature is known as “native-mode pass-through.”)
With this option, standard-denition programs are not stretched or scaled to t the high
denition screen. You can select the resolutions that your TV supports — if your TV can handle
the incoming resolution, then Moxi will send it directly without scaling it.
To congure Charter DVR’s video settings, access the Moxi Menu and go to Settings, Video
Output. Scroll down to HDTV Set-up and press OK on the Moxi remote. Select one of the
following settings based on what your TV will support:
480i — (default setting): If your TV does not support high denition settings, and is connected
by an s-video cable, or a composite video cable (the yellow tipped RCA cable), then select the
480i option.
1080i — If you have a high denition (HD) compatible TV connected by a component (Y, Pb,
Pr) or HDMI/DVI cable, then select the 1080i setting.
480p or 720p — If your TV does not support 1080i, but supports other high denition
settings, then you can select 480p or 720p and use a component or HDMI/DVI cable.
Keep in mind that you must use a component (Y, Pb, Pr) or HDMI/DVI cable connection to use
the 480p, 720p, and 1080i settings. The composite and s-video connections do not support
these settings.
Note: The RF output cannot be used. When you select a video output setting, Moxi tries that
setting for you. If you are switching between different hardware connections, you may need to
switch your TV’s input to match the new setting. Once you see the new setting displaying the
Moxi Menu, you’ll need to switch back to the original TV input in order to conrm the new setting
in the Moxi Menu. Once conrmed, you can return to the new TV input setting for normal viewing.
Quick Tip
The “p” and “i” designations stand for “progressive” and “interlaced.” The 480p and 480i formats are called the SD (standard
denition) formats. The 720p, 1080i and 1080p formats are HD (high denition) formats. When you hear about “HDTV,” this is
what they are talking about.
Setting secondary audio
Some shows offer a second audio track. For example, the primary language might be English,
and the secondary Spanish. You can congure Moxi to use the primary or secondary track as
your audio preference for those shows.
If you set the secondary track as your preference, you hear shows with the secondary track
whenever it is available. Otherwise, you hear the primary track (typically English in the United
States). For the tracks available in our area contact Customer Service.
1 In the Settings category, select Secondary Audio, and press OK .
2 Select Enable to hear the secondary audio track, when one is available.
Select Disable to hear only primary tracks.
3 Select Close. Changes take effect the next time you change the channel.
Closed Captioning
Moxi lets you turn on Closed Captioning, which displays the audio portion of a show as text
superimposed over the video.
If you connect your TV to the Media Center using a Component or DVI cable, follow the
instructions below to congure Closed Captioning. If your TV and the Media Center are
connected in any other way, you must use your TV menu instead. For details, refer to the
documentation for your TV.
1 In the Settings category, select Closed Captioning, and press OK .
2 Select Enabled or Disabled.
3 Select Basic Service or Digital Service, according to the service you receive,
and then scroll to the option compatible to your area.
4 Select Preferred Language, and then select Primary or Secondary.
Note: If you select a setting that is not supported, your screen may appear unreadable. Moxi
reverts to your previous video output setting after 20 seconds if you don’t conrm the new one.
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1-888-GET-CHARTER
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charter.com/welcome