User guide

Frequently asked questions
What happens if the DVR receiver temporarily loses power?
The recordings that were saved prior to the power loss are preserved, except, of course, those
recordings that were automatically deleted because their Save Time was reached. Future recording
schedules are also preserved. You miss only the recordings that were scheduled to be made while
the power was out.
Can I pause, rewind, or fast-forward a program shown in the upper right corner
of Charter DVR screens?
Yes. The small screen shown in the upper right corner of Charter DVR screens (the scaled
video) is actually the main TV screen. It is reduced to t within Charter DVR screens.
Buttons such as Pause , Play , Rewind , and Fast-forward control the main TV screen,
whether the screen lls the monitor of your TV or whether it is reduced to scaled video.
What happens if a sports event that I scheduled to record goes into overtime?
Charter DVR cannot determine whether a live program will end at its scheduled time. If there is
a chance that the event you are recording may continue past its scheduled time, you can allow
for this uncertainty by extending the stop time on the Conrm Recording General Recordings
Options screen.
Can I record Charter On Demand programs?
No, Charter On Demand programs cannot be recorded.
Can I record high denition (HDTV) programs?
Yes, the Moxi DVR is HD capable.
Note: For more information, please visit the FAQ section of charter.com or call customer service.
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1-888-GET-CHARTER
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charter.com/welcome