Instruction Manual

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Troubleshooting
If the reader does not function as it is expected, please try the
followingsteps.
19
TheReaderisnotrespondingorcan’tbeturnedon.
• Reset the reader by press and hold the power button for 6
seconds. The readerwill beforced shutdown ifitis onand you
arerequiredtorestartthereaderagain.
• Battery has been fully depleted. Please cha rge the reader via
USBorUSBACAdapter.
BatteryLifeseemsshort
• The operating temperature is below 5
o
C. this is due to the
characteristicsofbatteryandnotamalfunction
• The battery is not used for prolonged period. Please recharge
thebatteryofthereaderagain
• The battery is not fully charged.Please charge thereader for 4
hours.
• Thebatteryneedstobereplaced.Pleaseconsulttheauthorized
dealerforservice.
Ittakeslongtimeforthedisplaytoappear
• Thisisduetothecharacteristicofthedisplaypanel,especiallyin
lowtemperatureenvironment,andnotamalfunction.
ABookcannotberead
• Copyright protectedbooks cannot beread on any device other 
thantheauthorizedone.
• Checkifthebookhasexpired.
• Checkifthebookformatissupportedbythereader.
ThereadercannotbeoperatedduringUSBconnection
• ThereadercannotbeoperatedwhileitisconnectedtoPC. 
• Ejectthereaderfromcomputertoresumeoperation.
• Tousethereaderwhilecharging,clickonthe[SafelyRemove
Hardware]iconlocatedontheleftlowercornertodisconnect
dataconnectionwithcomputer.Afterthereaderissafely
removed,computerwillonlychargethereaderandyoucan
nowresumenormaloperation.
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