Instruction manual

Page 36
If you have a problem with this device, please read
the troubleshooting guide below.
The player does not turn on.
 Ensure that the player is fully charged. Try
charging the player overnight (8 hours).
 Reset the player (use a paper clip to gently
press the Reset button on the rear of the player)
and try again.
The buttons do not work.
 Ensure that the Hold switch is disengaged.
 Reset the player (use a paper clip to gently
press the Reset button on the rear of the player)
and try again.
I cannot transfer les to the player.
 Ensure that your computer is running a sup-
ported operating system.
 If using a USB extension cable, ensure that it is
securely attached to the player and the PC, or
try using another USB cable.
 If you have connected the player through a
USB hub, try connecting the player directly to
your computer.
 Ensure that the player’s memory capacity is
not full.
 Ensure that the Hold switch is disengaged.
Troubleshooting