Instruction Manual

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Page 26
TROUBLESHOOTING
If you have a problem with this player, please read the troubleshooting guide
below.
The player does not turn on.
• The battery level may be too low. Try charging the player or operate the
player on AC power.
• Ensure that the Lock switch is disengaged.
• Reset the player (use a pin to press the Reset button on the rear of the
player) and try again.
The player does not turn charge when connected to a computer (USB
charge).
• Reset the player (use a pin to press the Reset button on the rear of the
player) and try again.
There is no sound during playback.
• Check the volume level.
• Ensure that the headphones are attached securely to the player.
The sound quality of the music is poor.
• Tryplayingtheleonyourcomputer.Ifthesoundqualityisstillpoor,try
downloadingtheleagainorre-encodingtheleyourself.
• Ensurethatthebitrateoftheleisnottoolow.Thehigherthebitrateofthe
le,thebetteritwillsound.Theminimumrecommendedbitrateis128kbps
for MP3s and 96kbps for WMAs.
• Ensure that the headphones are attached securely to the player.
The buttons do not work.
• Ensure that battery is charged or that the player is operating on AC power.
• Ensure that the Lock switch is disengaged.