Instruction Manual
Page 34 Troubleshooting & Support
English
There is no sound during playback.
Check the volume level.
Ensure that the headphones are attached
securely to the player.
The sound quality of the music is poor.
Try playing the file on your computer. If the
sound quality is still poor, try downloading the
file again or re-encoding the file yourself.
Ensure that the bit rate of the file is not too low.
The higher the bit rate of the file, the better it
will sound. The minimum recommended bitrate
is kbps for MPs and kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached
securely to the player.
The player will not play my music le.
Ensure that the file is in a compatible format.
The file may be copy-protected and you no
longer have authorization to play this file. If you
feel this is in error, please contact the service
from which you downloaded the file.
The LCD characters are corrupted or
something is wrong with the display.
Ensure that the correct menu language has
been set.
Reset the player (use a paper clip to gently
touch the Reset button on the rear of the
player) and try again.
The player has malfunctioned.
Reset the player (use a paper clip to gently
touch the Reset button on the rear of the
player) and try again.