User's Guide

POLI User’s Guide
32
10. Troubleshooting
Problem
Possible Reasons & Solutions
Cannot turn on power after
charging the battery
Reasons:
Defective charging circuit. Defective battery.
Solutions:
Try charging the battery again. Replace battery
or charger.
Lost password
Solutions:
Call Technical Support at [phone]
Buzzer, LED lights, and
vibration motor inoperative
Reasons:
Buzzer and/or other alarms disabled. Bad
buzzer.
Solutions:
Check under ‘Alarm Settings’ in Programming
Mode that buzzer and/or other alarms are not
turned off. Call authorized service centers.
Pump failed message
Pump alarm
Reasons:
Inlet probe blocked. Direct connection to a gas
outlet while the gas value is turned off. The
external filter might suck in water. The external
filter too dirty. Water condensed along the inlet
probe. Bad pump or pump circuit.
Solutions:
Remove the blocking objects and then press
[OK] key to reset the pump alarm. Replace the
contaminated external filter. Be careful not to
allow water condensation inside the unit. Replace
the failed pump.
If you need replacement parts, please contact an authorized mPower’s distributor or
mPower’s technical support department.