How to Guide

12
Installation Instructions and Owner’s Manual
Unvented Liquid Propane Fired Room Heater
TROUBLESHOOTING
NOTE: All troubleshooting items are listed in order of operation and likely occurrence.
WARNING: Only a qualified service person should service and repair heater.
CAUTION: Never use a wire needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.
Make sure grille guard is in place before running heater. If screen or grille guard is removed for servicing it must be
replaced prior to operating the heater.
WARNING: If you smell gas:
• Shut off gas supply
• Do not try to light any appliance
• Do not touch any electrical switch; do not use any phone in your building
• Immediately call you gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover,
cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors and possible discoloration of walls and ceilings.
OBSERVED SYMPTOM POSSIBLE CAUSE REMEDY
When ignitor button is
pressed in, there is a spark
at the ODS/pilot but no
ignition
Control knob not fully pressed in Press in control knob fully
Control knob not pressed in long enough After ODS/pilot lights, keep control knob pressed in for 30
seconds
Equipment shutoff valve not fully open Fully open equipment shutoff valve
Thermocouple connection loose at
control valve
Hand tighten thermocouple nut until snug, and then tighten
1/4 turn more
Pilot flame not touching thermocouple,
which allows thermocouple to cool,
causing pilot flame to go out. This
problem could be caused by one or both
of the following:
a. Low gas Pressure
b. Dirty or Partially clogged ODS/pilot
a. Contact local gas company
b. Clean ODS/pilot (see Cleaning and Maintenance, page 11)
Thermocouple damaged Replace thermocouple
Control valve damaged Replace Control valve
Burner does not light after
ODS/pilot is lit
Burner orifice is clogged Clean burner orifice (see Cleaning and Maintenance on page
11), or replace burner orifice
Burner orifice diameter to small Replace burner orifice
Inlet gas pressure is too low Contact local gas company
Delayed ignition of burner
Manifold pressure is too low Contact local gas company
Burner orifice is clogged Clean burner orifice (see Cleaning and Maintenance on page
11), or replace burner orifice
Burner backfiring during
operation
Burner orifice is clogged or damaged Clean burner orifice (see Cleaning and Maintenance on page
11), or replace burner orifice
Burner damaged Replace burner
Gas regulator defective Replace gas regulator
Burner plaque(s) does not
glow [Infrared Only]
Plaque damaged Replace burner
Control knob set between locked
positions
Turn control knob until it locks at desired setting
Inlet gas pressure is too low Replace gas regulator
Slight smoke or odor
during initial operation
Residues from manufacturing process Problem will stop after a few hours of operation