Frequently Asked Questions

Question:
I can not get my heater to come on. There is no green light on, on the circuit board.
Answer:
Be sure the power to the heater is on and that the gas valve is also on.
Question:
Why with only one 1# tank screwed on to my heater will it run on high for only a couple
of minutes than shuts off?
Answer:
Because of the properties of propane you need to have two 1# bottles screwed on to
the Big Buddy for it to operate at its high setting of 18,000 BTUs. Or you can use a
larger remote tank and hose.
Question:
Why will my heater shut off when I am running the heater on low or medium with only
a 1# bottle attached? It also happens if I connect a remote tank and hose to that same
side.
Answer:
Try moving the small 1# tank or the hose and remote tank to the regulator on the other
side of the heater. If it works then the regulator is bad on one side.
Question:
Can I hook my Portable Buddy to my regulated propane source in my mobile home, or
RV?
Answer:
If your propane source is regulated you can hook it to the unregulated quick coupler
connection on the left hand side of the heater using our # F271501 hose and quick
coupler connection.
Frequently Asked Questions for Item# 173635
Mr. Heater Big Buddy™ Indoor/Outdoor Propane Heater;
Model# F274800