Warranty

Residential Steambaths
mr
.
steam
®
I
Feel Good, Inc. www.mrsteam.com [e-mail]
43-20 34th Street, Long Island City, NY 11101 • 1-800-76-STEAM • FAX: [phone]
9410 S. La Cienega Blvd., Inglewood CA 90301 • 1-800-72 STEAM • FAX: [phone]
Limited Lifetime Warranty for
Mr.Steam
®
Residential Steambath Generators
Mr.Steam
®
warrants that every Mr.Steam Residential
Steambath Generator (“Generator”) will be free from
defects in materials and workmanship for its lifetime.
Mr.Steam will repair or replace (at its option) a Generator
which fails to conform to this warranty.
Warranty Service within 2 years from date
of purchase
If the warranty claim is made within two years from the
date of purchase of the Generator, Mr.Steam will provide
free in-home warranty service, parts and labor.
Warranty Service after 2 years from date
of purchase
If the warranty claims is made after two years from the date
of purchase of the Generator, Mr.Steam will provide a life-
time warranty on parts.
To return a Generator to Mr.Steam, a Return Authorization
Number (RMA) must be issued. An RMA and other
required information must be written on the return pack-
aging as instructed by Mr.Steam.
If Mr.Steam issues an RMA, Mr.Steam will pay the freight
charges to ship the Generator to Mr.Steam and for
Mr.Steam to return a repaired or replacement Generator.
Note:
If in the judgment of Mr.Steam the defect is not covered
by this warranty, the costs of any in-home service as well as
the costs of repair or replacement together with all freight
charges will be the responsibility of the claimant.
To obtain warranty service, please call 1-800-76-STEAM
(East Coast) or 1-800-72-STEAM (West Coast).
PUR 100388 Rev 2.14
mr
.
steam
®
W A R R A N T Y
Terms, Conditions, and Exclusions
This warranty does not apply to a Generator that is or has been:
1. Used in any non-residential setting.
2. Damaged by reason of local water conditions.
3. Installed or operated other than in accordance with the Mr. Steam
supplied Installation, Operation and Maintenance Manual.
4. Purchased from an unauthorized online e-tailer seller. For a list of
authorized e-tailers, go to: mrsteam.com or call [phone].
This warranty applies to Generators purchased and installed in the
United States and Canada only. This warranty does not cover any
costs to remove or reinstall the Generator. All freight charges must
be pre-approved by Mr.Steam. This warranty is for the Generator
only. See the applicable warranty for Mr.Steam controls and
accessories. This warranty applies only to Generators purchased
on or after January 1st, 2012.
THE FOREGOING IS IN LIEU OF OTHER EXPRESS AND ALL
IMPLIED WARRANTIES. THERE ARE NO WARRANTIES WHICH
EXTEND BEYOND THE DESCRIPTION CONTAINED HEREIN AND
SPECIFICALLY LIABILITY FOR ANY BREACH OF ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTIC-
ULAR PURPOSE IS EXCLUDED. THE DURATION OF ANY WAR-
RANTIES WHICH MAY BE IMPLIED BY LAW NOTWITHSTANDING
THE PREVIOUS SENTENCE (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PUR-
POSE) SHALL IN NO EVENT EXCEED ONE YEAR. IN NO EVENT
SHALL MR.STEAM BE LIABLE FOR SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES ARISING FROM OWNERSHIP OR
USE OF ANY MR.STEAM PRODUCT OR FOR ANY DELAY IN THE
PERFORMANCE OF ITS OBLIGATIONS UNDER THIS WARRANTY
DUE TO CAUSES BEYOND ITS CONTROL.
Some states do not allow limitations on how long an implied war-
ranty lasts and/or do not allow the exclusion or limitation of con-
sequential damages, so the above limitations and exclusions may
not apply to you. This warranty gives you specific legal rights.
You may have other rights, which vary from state to state.
Limited Lifetime Warranty for Mr.Steam
®
Residential Steambath Generator
Products Installed in the United States or Canada
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