Warranty

Steam@Home
®
Residential
Steambaths
limited one year warranty
for mr.steam
®
steam@home
®
residential steambath
generators installed in the
United States and Canada
mr
.
steam
®
43-20 34th Street, Long Island City, NY 11101
1-800-76-STEAM • Fax: [phone]
www.mrsteam.com
•
email: [e-mail]
West Coast:
9410 S. La Cienega Blvd., Inglewood CA 90301
1-800-72 STEAM • Fax: [phone]
Limited One Year Warranty
Steam@Home
®
Residential Steambath Generators
Mr.Steam
®
warrants that every Steam@Home
®
Residential Steambath
Generator (“Generator”) will be free from defects in materials and work-
manship. Mr.Steam will repair or replace (at its option) a Generator which
fails to conform to this warranty.
Warranty Service within 90 days from date of purchase
If the warranty claim is made within 90 days from the date of purchase of
the Generator, Mr.Steam will provide free in-home warranty service, parts
and labor.
Warranty Service within 1 year from date of purchase
If the warranty claim is made within one year from the date of purchase of
the Generator, Mr.Steam will provide a warranty on parts.
To return a Generator to Mr.Steam, a Return Authorization Number (RMA)
must be issued. An RMA and other required information must be written on
the return packaging as instructed by Mr.Steam.
If Mr.Steam issues an RMA, Mr.Steam will pay the freight charges to ship the
Generator to Mr.Steam and for Mr.Steam to return a repaired or replacement
Generator. This warranty does not cover any costs incurred for the removal
or reinstallation of the Mr.Steam Generator.
Note:
If in the judgment of Mr.Steam the defect is not covered by this warranty,
the costs of any in-home service as well as the costs of repair or replacement
together with all freight charges will be the responsibility of the claimant.
To obtain warranty service, please call 1-800-76-STEAM (East Coast) or
1-800-72-STEAM (West Coast).
Terms, Conditions, and Exclusions
This warranty does not apply to a Generator that is or has been:
1) Used in any non-residential setting.
2) Damaged by reason of local water conditions.
3) Installed or operated other than in accordance with the Mr. Steam
supplied Installation, Operation and Maintenance Manual.
This warranty applies to Generators purchased and installed in the United
States and Canada only. This warranty does not cover any costs to remove
or reinstall the Generator. All freight charges must be pre-approved by
Mr.Steam.
The foregoing is in lieu of all express or implied warranties. There are
no warranties which extend beyond the description contained herein
and specifically liability for any breach of any implied warranty of
merchantability or fitness for a particular purpose is excluded. The
duration of any warranties which may be implied by law notwith-
standing the previous sentence (including the warranties of mer-
chantability and fitness for a particular purpose) shall in no event
exceed one year. In no event shall Mr.Steam be liable for special,
incidental, or consequential damages arising from ownership or use of
any Mr.Steam product or for any delay in the performance of its obli-
gations under this warranty due to causes beyond its control. Some
states do not allow limitations on how long an implied warranty lasts
and/or do not allow the exclusion or limitation of consequential dam-
ages, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights. You may have other
rights, which vary from state to state.
PUR 100469 Rev 5/12
mr
.
steam
®
warranty