Troubleshooting Guide
Contents
1.  Safety Caution .......................................................................................................3
2.  General Troubleshooting ......................................................................................4
2.1  Error Display (Indoor Unit) ..............................................................................4
2.2  Error Display (Outdoor Unit) ...........................................................................6
3.  Complain Record Form ..........................................................................................7
4.  Information Inquiry ...............................................................................................9
5.  Outdoor Unit Point Check Function ...................................................................12
6.  Error Diagnosis and Troubleshooting Without Error Code ...............................18
6.1  Remote maintenance ...................................................................................18
6.2  Field maintenance .......................................................................................19
7.  Quick Maintenance by Error Code ......................................................................24
8.  Troubleshooting by Error Code ...........................................................................27
8.1  EH 00 /EC 51(EEPROM parameter error diagnosis and solution)  ................27
8.2  EL 01 (Indoor and outdoor units communication error diag. and solution)....  28
8.3  EH 03 / EC 07 (Fan speed is operating outside of the normal range)/ 
EC 71 (Overcurrent Failure of Outdoor DC Fan Motor) Diag. and Solution  ...31
8.4  EH 60/EH 61/EC 53/EC 52/EC 54/EC 56 /(ODU)E4/EC 50 (Open circuit or 
short circuit of temperature sensor diagnosis and solution)  ............................33
8.5  PC 08(Current overload protection)/PC 44(Outdoor unit zero speed protection)/ 
PC 46(Compressor speed has been out of control)/PC 49(Compressor 
overcurrent failure) diagnosis and solution .....................................................34
8.6  PC 00 (IPM malfunction) & (IDU) PC 04 (Inverter compressor drive error 
diagnosis and solution) 
...................................................................................
36
Troubleshooting










