Troubleshooting Guide
 Troubleshooting 27 
8.  Troubleshooting by Error Code
8.1  EH 00 / EC 51 (EEPROM parameter error diagnosis and solution) 
Description: Indoor or outdoor PCB main chip does not receive feedback from EEPROM chip.
Recommended parts to prepare:
•   Indoor PCB
•   Outdoor PCB
Troubleshooting and repair:
 EH 00 EC 51
Shut off the power supply and 
turn it on 
2 
minutes later
. 
Shut off the power supply and 
turn it on 
2 
minutes later
. 
Is it still displaying 
the error code
? 
Is it still displaying 
the error code? 
YES
Replace the 
indoor
main 
PCB
. 
Replace the 
indoor
main 
PCB
. 
The unit is operating normally
. 
The unit is operating normally
. 
NO
Shut off the power supply and 
turn it on 
2 
minutes later
. 
Shut off the power supply and 
turn it on 
2 
minutes later
. 
Is it still displaying 
the error code
? 
Is it still displaying 
the error code? 
YES
Replace the outdoor main 
PCB
. 
Replace the outdoor main 
PCB
. 
The unit is operating normally
. 
The unit is operating normally. NO
Remarks:
EEPROM: A read-only memory whose contents can be erased and reprogrammed using a pulsed voltage.
The location of the EEPROM chip on the indoor and outdoor PCB is shown in the following two images: 
Note:  For  certain  models,  outdoor  PCB  could  not  be  removed  separately.  In  this  case,  the  outdoor  electric 
control box should be replaced as a whole. This pictures are only for reference, actual appearance may vary.










