Warranty

This warranty applies only to units installed in multi-family residences that are not
owner-occupied. A distinct warranty applies to units installed in owner-occupied
residences, including multi-family owner-occupied residences.
The unit models listed above, if installed in residences that are not owner-occupied,
are warranted by “MrCool” against defects in materials and workmanship under
normal use and maintenance, as provided below:
• To the original registered owner, all parts are warranted for a period of 10 YEARS,
except as provided below. This warranty applies only if the unit is properly
registered with MrCool online within 60 days after the original installation. To
register, go to www.mrcool.com and click “Warranty Registration”. Failure by
California and Quebec residents to complete the product registration form does not
diminish their warranty rights.
• If the above warranty does not apply, then all parts of the unit are warranted for a
period of 5 YEARS.
Neither warranty continues after the unit is removed from the location where it was
originally installed.
Neither warranty applies to, and no warranty is oered by MrCool on, any unit
ordered over the Internet, by telephone or other electronic means unless the unit is
installed by a dealer adhering to all applicable federal, state, and local codes,
policies and licensing requirements.
Regardless of time of registration, each warranty period referred to above begins on
the date of the original installation of the unit. If that date cannot be veried, each
warranty period begins three months after the month of manufacture (as indicated
by the rst four digits of the serial number (yymm)).
As its only responsibility, and the customer’s only remedy, MrCool will furnish a
replacement part, without charge for the part only, to replace any part that is found
to be defective due to workmanship or materials under normal use and mainte-
nance. For warranty credit, the defective part must be returned to a MrCool heating
and air conditioning products distributor by a state or province certied or licensed
contractor. Any part replaced pursuant to this warranty is warranted only for the
unexpired portion of the warranty term applying to the original part.
This warranty does not apply to labor, freight, or any other cost associated with the
service, repair or operation of the unit. MrCool will not pay for electricity or fuel
costs, or increases in electricity or fuel costs, for any reason, including additional or
unusual use of supplemental electric heat. This warranty does not cover lodging or
labor charges. This warranty does not cover refrigerant.
MrCool is not responsible for:
1. Damage or repairs required as a consequence of faulty installation or application.
2. Damage as a result of oods, res, winds, lightning, accidents, corrosive
atmosphere or other conditions beyond the control of MrCool.
3. Damage or repairs required as a result of the use of components or accessories
not compatible with this unit.
Multi-Family Residence Warranty
4. Units installed outside the United States or its territories, or Canada.
5. Normal maintenance as described in the installation and operating
manual, such as cleaning of the coils, lter cleaning and/or
replacement, and lubrication.
6. Parts or accessories not supplied or designated by MrCool.
7. Damage or repairs required as a result of any improper use,
maintenance, operation or servicing.
8. Damage or failure to start due to interruption and/or inadequate
electrical service.
9. Any damage caused by frozen or broken water pipes in the event of
equipment failure.
10. Changes in the appearance of the unit that do not aect its
performance.
11. Replacement of fuses and replacement or resetting of circuit
breakers.
12. Units operated in incomplete structures.
13. Damage or repairs required as a result of the use of used or recycled
refrigerant.
OWNER NAME
ADDRESS OF INSTALLATION
CITY/STATE-PROVINCE/ZIP-POSTAL CODE
INSTALLER NAME
CITY/STATE-PROVINCE/ZIP-POSTAL CODE
PHONE #/FAX #
DISTRIBUTOR NAME
CITY/STATE-PROVINCE/ZIP-POSTAL CODE
PHONE #/FAX #
MODEL # & SERIAL #
INSTALLATION DATE
THIS WARRANTY IS PROVIDED IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WHETHER ANY CLAIM IS BASED ON
NEGLIGENCE OR OTHER TORT, BREACH OF WARRANTY OR OTHER BREACH OF CONTRACT, OR ANY OTHER THEORY, IN NO
EVENT SHALL WE BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOST
PROFITS, LOSS OF USE OF A UNIT OR OTHERWISE.
For further information about this warranty visit www.MrCool.com
Models: MAC13, MHP13, MAH13, MAC14, MHP14, MAH14, MCMP, MAC18, MAH18
www.MrCool.com
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