Installation guide

Fortis Release Notes Page | 36
Westbrook Technologies, Inc. · 22 Summit Place · Branford, CT 06405 USA
Toll free: 800-949-3453 | Outside U.S.: ([phone] | Fax: [phone]
e-mail: [e-mail]
RELEASE 2.4.0 HF1 (12/2007)
 IMPORTANT: All Fortis 2.4.0 Customers – Fortis 2.4.0 HF1 is a hot fix update to the
Fortis 2.4.0 release done to fix several critical issues. Customers who have already
upgraded to Fortis 2.4.0 who suspect that they may have experienced any of these
issues should carefully track any documents that have been added to Fortis since they
upgraded to Fortis 2.4.0 and verify that the documents were captured properly. In
some cases documents may need to be reprocessed to correct any issues that may
have occurred during capture. Please note that only documents captured using one of
the three methods below are subject to review, there is no cause for any concern
regarding any other Fortis capture methods.
Critical Issues:
 Fortis Office: Send To Fortis – Using Fortis Office to send a document directly into a
Fortis Database would report that the document was successfully captured but in some
cases the capture process did not actually execute correctly.
 Script Manager: Import Scripts – Using Script Manager to automatically execute import
scripts to capture and index documents directly into a Fortis Database would report
that the document was successfully captured but in some cases the capture process
did not actually execute correctly.
 Print To MAG: Using Print to MAG to capture a document set to print in landscape
mode would sometimes fail to capture the last page of the document into the target
Fortis Document file and no error message would occur.
Severe Issues:
 Fortis Office: Office 2007 – A defect in Microsoft Office 2007 Add-In support will in
certain cases prevent the Fortis Office Add-In from functioning correctly. A fix was put
in to provide Office 2007 with the direct path to the Fortis Office Add-In files so that
they are able to load and execute correctly.
 NOTE: Customers who wish to apply Fortis 2.4.0 HF1 can download it from our
website:
Hhttp://www.westbrooktech.com/Downloads/Fortis-2.4.0-HotFix1.exe
 Instructions for applying Fortis 2.4.0 HF1 are located in Fortis Installation Guide.pdf
also available for download online.