Installation Guide

• Damage or scratches resulting from accidents, casualty events, abuse or improper usage (including
damage from pet claws, teeth, urine etc.). Accidents, abuse and improper usage are defined as, but are
not limited to damage caused by: casters on furniture, rotating beater bars on vacuum cleaners, burns,
cuts, impact from heavy and sharp objects, narrow or spike heels, cleats, etc., as well as, damage
resulting from unprotected furniture legs.
• Damage caused by leaks from appliances or plumbing.
• Construction damage after installation.
• Installation-related errors or damage including improper conditioning of jobsite and flooring materials.
• Fading, discoloration, or other damage due to excessive temperatures or sunlight. Radiant heat must not
exceed 85 ° F (29°C) and be approved by the manufacturer for the use of their product with resilient
vinyl flooring applications.
• Problems or damage due to excessive moisture or hydrostatic pressure from the sub-floor.
• Discoloration caused by use of latex or rubber-backed floor mats. Note: some synthetic backed carpets
contain latex in the manufacturing process that may discolor vinyl. Always use mats marked as
“nonstaining.”
• Discoloration caused by rubber pads, rubber wheels, rubber tires, rubber rollers, automotive tires, etc.
• Flooring installed on stairs is excluded from warranty coverage.
• Installation of residential product in a commercial environment.
If the product fails to perform as stated in the warranty, MSI reserves the right to have the product inspected by a
certified inspector. Should product be determined to be defective, MSI reserves the right to either repair or replace the
defective area with the same color, design and grade product, if available. If product is unavailable or discontinued, MSI
reserves the right to select and supply similar material.
• If repairs or replacement of a section is deemed necessary, all items must be cleared from the affected
area subsequent to the original installation. The cost associated with the removal of those items will not
be credited or reimbursed.
• Product costs will be covered for the length of warranty.
• Labor cost will not be covered.
• Warranty coverage for the replacement floor will be limited to the remaining portion of the original
warranty.
• Any additional claims for loss of profit or incidental losses due to defective product will not be
considered. Some examples of incidental damages are: replacement of subfloors or underlayment, trim
moldings, disconnecting / reconnecting appliances, moving of furniture or any other losses deemed
incidental by MSI.
Failure to follow these procedures may result in voiding some or all of the warranty. This limited warranty is not
transferable and extends only to the original end user.
Please note: Some jurisdictions do not allow exclusion or limitation of incidental or consequential damages or limitations
on how long an implied warranty lasts, so the above limitation and exclusion may not apply to you.
This warranty gives you specific rights and you may also have other rights, which vary from state to state.