Warranty

Product Collection Name: Rigid Core Multilayer LVT
Product Form: Vinyl Tile
WARRANTY
MSI warrants to the original purchaser only that it’s Rigid Core Multilayer LVT will be free from manufacturing
defect and this products wear layer will not wear through the decorative layer under normal use for a period as
stated under from the date of purchase. Defect is dened as shortfall in the product to perform to specications
as disclosed in the product or trade literature, and within industry allowable tolerance.
Woodland – 5mm/12mil = lifetime residential, 6 year light commercial.
Herritage – 6.5mm/20mil = lifetime residential, 10 year light commercial, 5 year commercial.
This warranty is the sole warranty extended for this product. The warranty does not cover:
Improper installation – includes issues relating to installing the wrong product, unsuitable sub oor,
improper conditioning of jobsite and ooring material, technique, adhesives, extreme temperatures
and sun light during installation etc.
Improper use or abuse - includes issues from mishandling the product, physical or chemical abuse,
improper care and maintenance, leaks from appliances and plumbing, high heels, pet nails, mats or
area rugs constructed of rubber or PVC, installing residential product in a commercial environment etc.
Fading or discoloration or other damage due to excessive temperatures or sunlight.
Flooring installed on stairs.
MSI disclaims any and all other warranties, express or implied, including but not limited to, warranties of
merchantability or tness for a particular purpose.
This is a manufactured product, and is subject to variations due to an inherent variability in raw materials and
production processes. Certain tiles may have higher levels of variations. All material should be inspected prior to
installation. Visual defects or nonconformities apparent prior to installation will void this warranty. All warranty
claims must be reported immediately. Failure to report the warranty claim within 30 days of defect discovery will
void this warranty.
MSI’s liability under any theory of liability (whether contract, tort, strict liability or otherwise) shall be limited to the
sole and exclusive remedy of replacement of defective goods FOB MSI facility or, at MSI’s option, refund of the
purchase price of such defective goods. If product is unavailable or discontinued, MSI reserves the right to select
and supply similar material. The warranty does not cover all other costs, incidental and consequential damage
including loss of use of the property.
Buyer acknowledges and agrees that the foregoing conditions and limitations are an essential basis for Buyers
agreement with MSI. Any suit or other legal action that the Buyer may bring against MSI arising out the sale of
this tile must be led within 12 months from the date of MSI’s alleged breach. Buyer’s failure to le within this
stipulated period shall be deemed to act as waiver and time bar for any and all claims against M S International
Inc.
MSI does not warrant product installations that violate building codes. Local building codes may dictate
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