Operating instructions

Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Customer Services: Tel. 0870 7270101
Fax. 0870 7270102
e-mail customer.services@glendimplex.com
Republic of Ireland Tel. 01 8424833
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336
Cleaning
WARNING: DISCONNECT SUPPLY before carrying out
maintenance.
External appearance can be maintained by wiping occasion-
ally with a damp cloth ; for stain removal, a weak soap solu-
tion can be applied with a cloth and the surface wiped dry.
Care must be taken to avoid any moisture ingress into the
product.
After Sales Service
Your Dimplex Air Curtain is guaranteed for one year from date
of purchase. We undertake to exchange or repair free of
charge within this period any part found to be defective due to
a manufacturing fault. This guarantee in no way prejudices
your rights under common law.
Should you require after sales service, please get in touch
with the supplier through whom you purchased the appliance,
or your nearest service agent.
Please do not initially return a faulty appliance or part of an
appliance to us as this may result in transit damage and/or
delay in providing service. Let us know your difficulty, quoting
the model number and series letter of the appliance. We will
then take the appropriate action.
Maintenance
WARNING: DISCONNECT SUPPLY before carrying out
maintenance.
Thermal Safety Cut-outs
The power supply to the heating elements will be interrupted
if one or a combination of the following abnormal events oc-
cur.
1 . Air inlet or outlet grilles are obstructed.
2. Internal ventilation is impaired due to build up of dust
and fluff.
3. Blower unit stalls.
Note : If the cut-out operates, the fan may continue to run,
however the performance of the heater may be impaired. The
heater must be turned off immediately.
To reset the cut-out on all models see Procedures below :
Procedure for resetting cut-out (AC6N only)
1. Disconnect power supply.
2. Determine what has caused the cut-out to operate and
rectify.
( Note : This should only be undertaken by competent per-
sons with experience of repairing electrical appliances and in
full knowledge of the possible hazards involved ).
3. After a short time delay to allow the appliance to cool
down, all that is required to return the heater to normal opera-
tion is to switch the electricity supply back on.
Procedure for resetting cut-out (AC3N, AC45N
& AC3RN)
reset button
on cut-out
on cut-out
centre panel
outlet grille
element
cut-out
see detailed
view below
Fig. 16
Establish cause and eliminate. Reset thermal cut-out(s) by
depressing black button on side of cut out as described in
steps 2 - 4 below.
1. Disconnect power supply.
2. Pass flat head screwdriver through air
outlet grille to centre panel side of reset button.
3. Press buttons in directions shown to
reset cut-outs (see Fig.16). Cut-out clicks when reset.
4. Remove screwdriver carefully.
5. Turn on supply.