Installation Guide

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MTI LIFETIME LIMITED
RESIDENTIAL WARRANTY
MTI WHIRLPOOL, AIR TUB AND SOAKING TUB RESIDENTIAL WARRANTY
This warranty is effective for all MTI acrylic whirlpools, air tubs, soaking tubs manufactured after January 1,
2006, and is in lieu of all other warranties. MTI Baths (MTI) provides a limited warranty on its products for use
in the continental United States of America* to original purchasers for personal or single family use. Warranty
coverage begins on date of purchase (regardless of installation date). Tubs are warranted only when installed
in an indoor climate-controlled environment according to the instructions contained in our manual. Previously
used display or floor models do not carry any warranty coverage.
Whirlpool, Soaking, Stream Bath & Air Tub Warranty: MTI warrants our Designer Collection
whirlpool and soaking tub products for life. The non pro-rated warranty covers the tub shell and most
standard factory-installed components, including pump, motor and standard plumbing against defects in
material or workmanship. All other components, even those included in MTI packages are subject
to the MTI Two-Year parts warranty described below. Components covered for parts only include,
but are not limited to, on/off controls, transformer boxes, neck jet pillows, low water sensors, solenoid
valves & LED lights. MTI warrants all Designer Collection air tubs with Air Massage thermo-air
massage system for life. The warranty covers the tub shell and blower. All controls and mechanisms
are subject to the MTI Two-Year Parts only warranty described below. The bath must be water tested for
operation and leaks prior to final enclosure of the unit. Failure to do so will void warranty. If a
problem is discovered after the final enclosure, MTI will not be responsible for the cost of removing or
reinstalling the tub, or for costs associated with any adjacent materials. Proper drain installation is the
responsibility of the installer. MTI’s warranty does not cover drain leakage.
Two-Year (Parts Only) Warranty: MTI warrants all other components not specified above for two years for
parts only against defects in material or workmanship. Components covered for parts only include, but are
not limited to, on/off controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED
lights. Replacement parts shall assume the remaining warranty period of the parts replaced. Replacement
parts are subject to availability, and may differ from those originally supplied. MTI cannot guarantee that
parts currently in use will be available in the future. Changes in materials, parts or specifications are not valid
reasons for product refusal or replacement under warranty claims. Grab bars and additional/special order
trims are specifically excluded from this warranty. Valves and accessories installed and sold by MTI carry
their own warranty from their original manufacturer. MTI does not warrant valves and accessories. Check with
MTI for details.
Radiance
®
Warranty: MTI warrants Radiance for two years, parts only, against manufacturing defects. If the
control box or keypad fails within the two year period, MTI will send replacement parts out at no charge. In the
unlikely event that the electrical heating grid fails within the two year period, MTI Baths’ only obligation is to
refund the purchase price of the Radiance system to the original product owner. Proof of purchase required.
Stereo H
2
O
®
Warranty: MTI warrants the transducer(s) for one year against manufacturing defects to the
original product owner. Labor or any costs associated with gaining access for repair are specifically excluded from
warranty. Proof of purchase required.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser and mailed to
MTI Baths within one hundred twenty days from purchase in order for this warranty to take effect. Or register
online at mtibaths.com/support/online-warranty.
Warranty Limitations:
The warranty is void if unit is not water tested for operation and leaks and inspected prior to final
enclosure. The MTI warranty does not cover defects, damage, or failure caused by common carrier, installer,
user, or other person.
Chips, cracks, and scratches are damages, and are NOT covered under warranty, however, they may
be repaired by a qualified technician at the owner’s/user’s expense. Damages or defects that should
be detected before installation are not covered.