Installation Guide

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MTI does not cover the following: careless handling; modification of any type for any reason; improper installation
(See Installation Instructions); connections supplied by the installer; improper voltage supply/electrical modifica-
tions; misuse; incorrect or improper maintenance; incorrect or inadequate water use; use of improper cleaners;
or extraordinary acts such as earthquakes, hurricanes, lightning, floods, hail, etc.
Extent of Warranty: This warranty extends only to the original consumer/purchaser of the MTI Baths product
when purchased and originally installed within the boundaries of the continental USA (unless otherwise noted).
The warranty terminates after transfer of ownership or if tub is installed or relocated outside the boundaries of
the continental USA by the original consumer/purchaser prior to the expiration of the warranty period.
Warranty Performance: In the event of any malfunction or defect covered under the terms of this warranty,
a Factory Authorized Service Agent of MTI Baths will repair the MTI product. To obtain service, contact the
MTI Service Department for an agent in your area and issuance of a service order number. No work/payment
will be made without an authorized service order number. There will be no charge for parts, labor or freight
costs for parts necessary to repair the tub under warranty. Written notice of any malfunction or defect must be
given within ten days of the time the malfunctions were discovered, and must be accompanied by the tub
serial number, model number and manufacturers date to verify purchase date. Notice must be given to:
MTI Baths, 670 N. Price Rd., Sugar Hill, GA 30518, Attn: Service Dept. MTI reserves the right to inspect the
malfunction or defect on site and determine appropriate course of action.
Acts Invalidating Warranty: Inspecting the unit prior to installation is the responsibility of the installer(s)
or person(s) acting on behalf of the user. He/she is responsible for ensuring that the unit is free of
defect or damage. Our shipping container includes a notice that the installer of this responsibility. MTI is
not responsible for failure or damage that should have been discovered, repaired, and avoided by
proper inspection and testing prior to installation. Damage that occurred in transit is the responsibility
of the carrier. The consignee must open and inspect the unit for damage when it is delivered. If the unit is
damaged, this must be reported immediately in writing to both the seller and the carrier and an inspection
must be requested. In the event that the carrier fails to respond, report such response to both the seller and
the carrier. Any freight claims must be filed within ten business days. It is the responsibility of the installer,
contractor, or user to install/bed the unit properly and allow for access for service. Access must be provided to
each pump, air blower and/or electrical component on your tub. The access panel(s) must have a minimum
size of 16"x14" for installation and future servicing of the equipment. MTI Baths, Inc. will not authorize any
service unless clear access is available. Access from a crawlspace or incomplete access to all equipment
may result in warranty claims being denied. Unit must be water tested for operation and leaks prior to
final enclosure. Damage, including chips or scratches, occurring to the unit during installation is the
responsibility of the installer and after installation is the responsibility of the user.
Disclaimers: MTI Baths is not responsible for incidental or consequential damages/losses from
any cause such as water damage to carpeting, floors, or ceilings. Optional equipment not manu-
factured by MTI or installed by MTI is not covered. Damages or defects that should be detected
before installation are not covered. This limited warranty does not include labor, transportation, or other costs
incurred in the removal and/or reinstallation of the original unit or replacement unit. Costs related to obtaining
access for repair are not covered. The foregoing warranty is EXCLUSIVE and in lieu of all other warranties,
including any other warranty of quality, express or implied, and including any warranty of merchantability, or
any warranty of fitness for any particular purpose.
Customer Service: To verify coverage or request service, please contact the MTI service department
at 800-783-8827. Please have serial or registration number available.