Warranty Guide

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LIFETIME LIMITED WARRANTY
MTI WHIRLPOOL, AIR TUB AND SOAKING TUB RESIDENTIAL WARRANTY
This warranty is effective for all MTI acrylic whirlpools, air tubs, soaking tubs, and spas manufactured after
January 1, 2006, and is in lieu of all other warranties. MTI Baths (MTI) provides a limited warranty on its prod-
ucts for use in the continental United States of America* to original purchasers for personal or single family use.
Warranty coverage begins on date of purchase (regardless of installation date). Tubs are warranted only when
installed in an indoor climate-controlled environment according to the instructions contained in our manual.
Whirlpool, Soaking, & Air Tub Warranty: MTI warrants our Designer Collection whirlpool and soaking
tub products for life. The non pro-rated warranty covers the tub shell and most standard factory-installed
components, including pump, motor and standard plumbing against defects in material or workman-
ship. All other components, even those included in MTI packages are subject to the MTI Two-Year parts
warranty described below. Components covered for parts only include, but are not limited to, on/off
controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED lights. MTI war-
rants all Designer Collection air tubs with Air Massage thermo-air massage system for life. The warranty
covers the tub shell and blower. All controls and mechanisms are subject to the MTI Two-Year Parts only war-
ranty described below. The bath must be water tested for operation and leaks prior to final enclosure of
the unit. Failure to do so will void warranty. If a problem is discovered after the final enclosure, MTI will not
be responsible for the cost of removing or reinstalling the tub, or for costs associated with any adjacent materi-
als. Proper drain installation is the responsibility of the installer. MTI’s warranty does not cover drain leakage.
Two-Year (Parts Only) Warranty: MTI warrants all other components not specified above for two years for
parts only against defects in material or workmanship. Components covered for parts only include, but are
not limited to, on/off controls, transformer boxes, neck jet pillows, low water sensors, solenoid valves & LED
lights. Replacement parts shall assume the remaining warranty period of the parts replaced. Replacement
parts are subject to availability, and may differ from those originally supplied. MTI can not guarantee that parts
currently in use will be available in the future. Changes in materials, parts or specifications are not valid rea-
sons for product refusal or replacement under warranty claims. Grab bars and additional/ special order trims
are specifically excluded from this warranty. Valves and accessories installed and sold by MTI carry their own
warranty from their original manufacturer. MTI does not warrant valves, bath fixtures (tub filler) and acces-
sories. Check with MTI for details.
Radiance
®
Warranty: MTI warrants Radiance for two years, parts only, against manufacturing defects. If the
control box or keypad fails within the two year period, MTI will send replacement parts out at no charge. In the
unlikely event that the electrical heating grid fails within the two year period, MTI Whirlpools’ only obligation is
to refund the purchase price of the Radiance system to the original product owner. Proof of purchase required.
Stereo H
2
O
®
Warranty: MTI warrants the transducer(s) for one year against manufacturing defects to the origi-
nal product owner. Labor or any costs associated with gaining access for repair are specifically excluded from
warranty. Proof of purchase required.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser within one hun-
dred twenty days from purchase and mailed to MTI Baths in order for this warranty to take effect. Warranty
registration can also be done online at mtibaths.com.
Warranty Limitations:
Your warranty is void if unit is not water tested for operation and leaks and inspected prior to final
enclosure. Our warranty does not cover defects, damage, or failure caused by common carrier, installer, user,
or other person.
Chips, cracks, and scratches are damages and are NOT covered under warranty, however, they may
be repaired by a qualified technician at the owner’s/user’s expense. Damages or defects that should
be detected before installation are not covered.
MTI Baths is NOT liable for incidental or consequential damage, loss of time, inconvenience, incidental expenses
or material charges or any other costs related to the application of this warranty.
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