Installation Sheet

14
This warranty is effective for all MTI Engineered Solid Stone (ESS) tubs manufactured after January
1, 2007, and is in lieu of all other warranties. MTI Baths, Inc. (MTI) provides a limited warranty for all
ESS tubs for use in the continental USA* to the original purchaser for personal or single family use.
Warranty coverage begins from date of purchase (regardless of installation date).
Ten-Year Bath Shell Warranty: MTI warrants the ESS tub against defects in material and
workmanship for a period of ten years from date of purchase. The tub must be water tested and
installed per our installation instructions. MTI will not be responsible for the cost of removing or
reinstalling the unit, or costs associated with any adjacent materials. MTI does not warrant leaks
associated with improper waste and overflow installation. Blemishes, air holes or casting marks on
the underside of the bath are not considered defects and do not affect the performance or quality
of the bath. Slight variations in the surface are indigenous to the natural stone appearance of the
product and are not considered defects or flaws. Variations in the surface do not compromise the
structural integrity of the product.
Ten-Year Air Bath Warranty: MTI warrants our ESS air baths for ten years. The non pro-rated
warranty covers the blower against defects in material or workmanship. All other components, even
those included in MTI packages are subject to the MTI Two-Year parts warranty described below. All
controls and mechanisms are subject to the MTI Two-Year parts warranty described below. The bath
must be water tested for operation and leaks prior to final installation of the unit. Failure to do
so will void warranty. If a problem is discovered after the final installation, MTI will not be responsible
for the cost of removing or reinstalling the tub, or for costs associated with any adjacent materials.
Proper drain installation is the responsibility of the installer. MTI's warranty does not cover drain leakage.
Two-Year (Parts Only) Warranty: MTI warrants all other components not specified above for two
years for parts only against defects in material or workmanship. Replacement parts shall assume the
remaining warranty period of the parts replaced. Replacement parts are subject to availability and
may differ from those originally supplied. MTI cannot guarantee that parts currently in use will be
available in the future. Changes in materials, parts or specifications are not valid reasons for product
refusal or replacement under warranty claims.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser within
one hundred twenty days from purchase and mailed to MTI Baths in order for this warranty to take
effect. Warranty registration can also be completed online at mtibaths.com/support/online-warranty.
Warranty Limitations: Your warranty is void if unit is not water tested for leaks and inspected prior to
completing installation. Our warranty does not cover defects, damage, or failure caused by common
carrier, installer, user, or other person. Minor chips and scratches (normal wear and tear) can be
repaired by a qualified technician at the owner’s/user’s expense. We do not cover the following:
careless handling; modification of any type for any reason; improper installation (see Installation
Instructions); connections supplied by the installer; misuse; incorrect or improper maintenance; incorrect
or inadequate water use; use of improper cleaners and/or chemicals; or extraordinary acts such as
earthquakes, hurricanes, lightning, floods, hail, etc. Staining from food or beverages (such as red wine),
medicinal products (such as mecurochrome), use of improper cleaning products, make-up, etc... is not
covered under warranty.
Extent of Warranty: This warranty extends only to the original consumer/purchaser of the MTI
Baths product when purchased and originally installed within the boundaries of the continental USA*.
The warranty terminates after transfer of ownership or if the tub is installed or relocated outside the
boundaries of the continental USA* by the original consumer/purchaser prior to the expiration of the
warranty period. Display floor models and overstock sale units are excluded from this warranty. See
commercial warranty for commercial installation coverage.
MTI RESIDENTIAL WARRANTY
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