Installation Sheet
16
This warranty is effective for all MTI Engineered Solid Stone (ESS) tubs manufactured after January
1, 2007, and is in lieu of all other warranties. MTI Baths, Inc. (MTI) provides a limited warranty for
all ESS tubs for use in the continental USA to the original purchaser for commercial, rental or multi-
family application. Warranty coverage begins from date of purchase (regardless of installation date).
Two-Year Bath Shell Warranty: MTI warrants the ESS tub against defects in material and
workmanshipfor a period of two years from date of purchase. The tub must be water tested and installed
per our installation instructions. MTI will not be responsible for the cost of removing or reinstalling the
unit, or costs associated with any adjacent materials. MTI does not warrant leaks associated with
improper waste and overflow installation. Blemishes, air holes or casting marks on the underside of
the bath are not considered defects and do not affect the performance or quality of the bath. Slight
variations in the surface are indigenous to the natural stone appearance of the product and are not
considered defects or flaws. Variations in the surface do not compromise the structural integrity of
the product.
Two-Year Air Bath Warranty: MTI warrants our ESS air baths for two years. The non pro-rated
warranty covers the blower against defects in material or workmanship. All other components, even
those included in MTI packages are subject to the MTI One-Year parts warranty described below. All
controls and mechanisms are subject to the MTI One-Year parts warranty described below. The bath
must be water tested for operation and leaks prior to final installation of the unit. Failure to do so will
void warranty. If a problem is discovered after the final installation, MTI will not be responsible for the
cost of removing or reinstalling the tub, or for costs associated with any adjacent materials. Proper
drain installation is the responsibility of the installer. MTI's warranty does not cover drain leakage.
One-Year (Parts Only) Warranty: MTI warrants all other components not specified above for one
year for parts only against defects in material or workmanship. Replacement parts shall assume
the remaining warranty period of the parts replaced. Replacement parts are subject to availability
and may differ from those originally supplied. MTI cannot guarantee that parts currently in use will
be available in the future. Changes in materials, parts or specifications are not valid reasons for
product refusal or replacement under warranty claims.
Return of Warranty Card: The warranty registration card must be filled out by the purchaser within one
hundred twenty days from purchase and mailed to MTI Baths in order for this warranty to take effect.
Warranty registration can also be completed online at mtibaths.com/support/online-warranty.
Warranty Limitations: Your warranty is void if unit is not water tested for leaks and inspected prior to
completing installation. Our warranty does not cover defects, damage, or failure caused by common
carrier, installer, user, or other person. Minor chips and scratches (normal wear and tear) can be
repaired by a qualified technician at the owner’s/user’s expense. We do not cover the following:
careless handling; modification of any type for any reason; improper installation (see Installation
Instructions); connections supplied by the installer; misuse; incorrect or improper maintenance; incorrect
or inadequate water use; use of improper cleaners and/or chemicals; or extraordinary acts such as
earthquakes, hurricanes, lightning, floods, hail, etc. Staining from food or beverages (such as red wine),
medicinal products (such as mecurochrome), use of improper cleaning products, make-up, etc... is not
covered under warranty.
Extent of Warranty: This warranty extends only to the original consumer/purchaser of the MTI
Baths product when purchased and originally installed within the boundaries of the continental USA.
The warranty terminates after transfer of ownership or if the tub is installed or relocated outside the
boundaries of the continental USA by the original consumer/purchaser prior to the expiration of the
warranty period. Display floor models and overstock sale units are excluded from this warranty.
MTI COMMERCIAL WARRANTY
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