TM Versa-Link ATX-300 Online Operating Instructions www.faxswitch.
Controls (1.) Mode Selector Switch (2.) Standby Indicator (3.) Semi - Automatic Indicator (4.) Fully Automatic Indicator 10 9 8 7 (5.) Dip Switches (6.) 12 volt AC Power Input (7.) Telephone Line Connector (8.) Device 1 (9.) Device 2 (10.
OPERATING ATX-300 MANUAL TABLE OF CONTENTS Page 1. I N T R O D U C T I O N ...................... .................................... 2 Basic Features / Call Processing 2 . E Q U I P M E N T .................................................................. 4 FAX Machines / MODEMS / Telephones and multi-line systems / Other equipment 3 . A P P L I C A T I O N S .......................... ................................. 7 4 . O P E R A T I O N ............................ ....................
INTRODUCTION TO THE WORLD CALL PROCESSING Your Versa-Link ATX-300 is a powerful Computerized Call Processor that allows several telephone devices to share a single phone line. Versa-Link is compatible with standard telecommunication and office equipment including: Facsimile (FAX) machines, computer MODEMS, PC FAX Boards, single and multi-line telephone systems, answering machines, WATS lines, phone mail systems, credit approval systems, and loop start TELEX equipment.
Another unique feature is Versa-Links surge suppressor, which provides added protection from lightning strikes and voltage surges that could damage your sensitive communications equipment. 1.2 C A L L P R O C E S S I N G Call processing is the task of routing telephone voice and data calls to one of several destinations. Your phone company can be considered a very large call processor.
EQUIPMENT Your Versa-Link ATX-300 is compatible with virtually all modern telecommunications equipment, including single and multi-line telephones. Because your ATX-300 is installed between your telephone system and the phone company, it can direct all your telephone traffic to the proper equipment. The most popular types of equipment used with a Versa-Link ATX-300 are described below. 2.1 FAX MACHINES Your ATX-300 has special features that work extremely well with FAX machines and PC FAX Boards.
EQUIPMENT If possible, ask people who send you FAX messages to program your number into their FAX machine’s memory. This will allow FAX calls to always be processed automatically. 2.2 COMPUTER MODEMS Your ATX-300 is compatible with all dial-up MODEMS. Usually, MODEMS are attached to the DEVICE 3 connector of your ATX-300. Your ATX-300 will transfer incoming calls to your MODEM when the calling MODEM dials * 3 (or another code, if re-programmed) after the call has been answered by your Versa-Link.
EQUIPMENT Some MODEMS cannot dial the symbols * or #. Therefore, if you plan to connect a computer MODEM, it is best to change the device selection code for your computer to an appropriate code that does not use the symbols * or # . 2.3 TELEPHONES AND MULTI-LINE SYSTEMS Your ATX-300 may be used with single and multi-line telephone equipment. Both tone-dialing and pulsedialing equipment may be used with your ATX-300 See section 4.2.2 for restrictions when using pulsedialing equipment. 2.
APPLICATIONS There are many applications for your Versa-Link ATX-300 One unique advantage that Versa-Link gives you is the ability to change its operation as your business grows and your telephone needs change. A few of the popular applications are described here. 3.1 ADDING A FAX MACHINE TO A VOICE LINE This application allows your ATX-300 to automatically direct all Auto-dialing FAX calls to your FAX machine. All manually dialed FAX calls and all voice calls will be directed to your telephone.
APPLICATIONS 3.3 ALLOWING TWO OR MORE DATA DEVICES TO SHARE ONE TELEPHONE LINE This application allows you to use up to three data devices, such as FAX, MODEM, Credit Authorization Terminal, etc. Normally, incoming FAX calls will be directed to your FAX equipment. Data calls can easily reach your MODEM or other equipment by dialing the proper device selection code. 3.4 OTHER APPLICATIONS Many configurations exist.
OPERATION Your ATX-300 will route incoming calls to the proper equipment and prevent other devices from interfering with the ongoing communication. 4.1 OUTBOUND CALLS When your ATX-300 is operating in either SEMI or AUTO modes, it will only allow one DEVICE port to access the telephone line at one time. For example, if you are sending or receiving a FAX, your telephones and extensions will be unable to interrupt the communication.
4.2.1 Automatic FAX Transfer Most FAX machines have the capability to dial the receiving FAX number from memory. When the number is dialed, an identification tone is produced every 3-1/2 seconds that allows call processing equipment, like your ATX-300, to identify the call as originating from a FAX. When auto FAX tone detection is turned on, your ATX-300 will transfer these calls to DEVICE 2, where your FAX machine is normally connected.
OPERATION The caller can manually transfer a call by using touch-tone telephones or other equipment. The called party can manually transfer a call with either touch-tone or pulse-dialing equipment connected through the ATX-300. If you plan to manually transfer calls with a pulse-dialing telephone, change your device selection codes to avoid the use of the * and # symbols. WHEN CAN I ENTER A DEVICE SELECTION CODE? Device selection codes can be entered any time a call is in process.
OPERATION The CALL OPTI-MIZER feature will count the number of times the telephone (attached to DEVICE 1) rings, after an incoming call has been screened for Auto-dial FAX tones and device codes. If the phone is not answered in 5 rings (this number is programmable - see section 7.3), your ATX300 will assume that the office is unattended, and that this call and all future calls should go to the FAX. Your ATX-300 will immediately begin ringing this call to the FAX.
INSTALLATION WHERE DO / CONNECT MY A T X - 3 0 0 Locate a point on the line between the telephone company and all existing telephone equipment and extensions attached to this line. Disconnect all telephone equipment and extensions from the telephone line. They will later be re-connected to the telephone line THROUGH your ATX-300. You may need to install RJ-11 jacks to facilitate installation of your ATX-300. The following section covers installation of your Versa-Link ATX-300 in various applications.
5.3.1 Single line telephonea I 2 3 es Attach your telephone system to the DEVICE 1 connector on the back of your ATX-300. If you have only one phone with no extensions, you can connect the phone by plugging it into the DEVICE 1 connector on your ATX-300. If you have extensions, attach the DEVICE 1 connector to one of the extension jacks. This will re-connect all the extensions.
INSTALLATION 5.4.1 Adding FAX to a voice line When adding FAX to a voice line, attach your FAX to the DEVICE 2 connector on the back of your ATX-300 See your installation manual for details. f Operate your ATX-300 in AUTO mode. Also, activate auto FAX tone detection. Configuration switches 1 and 6 should be set to the “up” position. This is the factory setting. If necessary, change the configuration switches on the back of your ATX-300.
INSTALLATION FAX attached to DEVICE 2, remember to give out your device selection code for access to your FAX, so that callers with manually dialed FAX machines can send you messages while you are not there. A sample message might be: If you are not using FAX, choose the data device that most of your incoming calls should go to. Attach this device to the DEVICE 1 connector on the back of your ATX-300. Attach the other data devices to the DEVICE 2 and DEVICE 3 connectors. “Hello, this is .
INSTALLATION For example, if you connect your ATX-300 in the following way, it will not function properly: Ringing will be heard in the background if a call is answered by one of the extension phones. Also, your ATX-300 cannot prevent an extension phone from being lifted and interrupting a FAX call. For the same reason, party lines and offpremise extensions (OPX), including answering services located away from your building, are not compatible with your ATX-300.
OPERATING MODES 6.2 Your Versa-Link ATX-300 has three modes of operation: AUTO-Automatic answer, SEMISemi-automatic answer,k STBY-Standby. The operating mode is shown at all times by the indicators on the front panel. You can change the operating mode by pressing and releasing the mode selector switch on the front panel. This mode remains in effect until you change it by pressing the switch again, or until power is removed from your ATX-300.
PROGRAMMABLE FEATURES Your Versa-Link ATX-300 can be used in a wide variety of applications by changing the programmable features. 7.1 CONFIGURATION SWITCH SETTINGS The following programmable features are set with the configuration switches located on the back of your ATX-300: AUTO SEMI STBY 7.1.2 FAX TONE SELECTION START-UP MODE --Wll PROTECTED HOOK FLASH ~W$ONAL~J~ 1 DELAY1 1 FAX TONE DETECTION Use a pen or other small instrument to make changes to the configuration switches.
PROGRAMMABLE FEATURES CHANGING THE SETTING FOR CALL OPTI-MIZER Configuration switch 5 is used to select CALL OPTI-MIZER. Use a pen or other small instrument to set the configuration switch. Remember to unplug and re-connect the AC power after changing the configuration switch. 7.1.4 A D D I T I O N A L R I N G DELAY There are situations where the first ring-delay in AUTO MODE (about 6 seconds) is not long enough to allow a FAX tone or device selection code to be generated by the transmitting device.
PROGRAMMABLE FEATURES 7.2 DEVICE CODES SELECTION Your ATX-300 analyzes incoming calls for (DTMF) touch-tones and analyzes your equipment for both pulse-dial and touch-tone device selection codes. Device codes are programmable and may be from 2 to 7 characters long using any combination of the digits 0 to 9 and the symbols and #. Do * not use numbers that are the same as the beginning of actual local telephone numbers or area codes.
PROGRAMMAELE FEATURES CHANGING THE EXPANDED FEATURES The expanded features are programmed by pressing keys on a tone-dialing phone attached to one of the DEVICE connectors on the back of your ATX-300. The incoming telephone line must also be attached to the ATX-300 LINE connector. 1) HOLD the front panel push button switch in for about 3 seconds until the STBY LED starts blinking. 2) Release the push button switch. The STBY LED will remain blinking.
PROGRAMMABLE FEATURES ~1 NIGHT FUNCTION IN CALL OPTI-MIZER 7) Press one of the keys 1 through 9 to set the maximum number of rings that an incoming call will ring DEVICE 1 when NIGHT FUNCTION has been activated if CALL OPTI-MIZER is on. If CALL OPTI-MIZER is off, press the 2 key. 11 8) At this time, one of the LEDs should light up indicating the current operating mode. (The arrows (+ ) in the preceding charts indicate the factory settings) 7.
PROGRAMMABLE FEATURES 7) Unplug the AC power cord on your ATX-300 for about 2 seconds and re-connect the power to activate the new settings. 7.7 PROGRAMMING TIPS COMMONLY ASKED QUESTIONS Since the length of each device selection code can be from two to seven digits, and each of the three devices can have a selection code of different length, you can custom tailor your codes to allow easy access with two or three-digit codes, or increase your security with longer codes.
COMMONLY ASKED QUESTIONS get a dial tone on any of your telephones, your installation is not correct. AFTER I CHANGE THE CONFIGURATION SWITCHES, WHY DOES THE ATX-300 NOT CHANGE ITS OPERATION? GLOSSARY Any time you change the configuration switches on the back of your ATX-300, you must unplug its power cord for about two seconds to activate the new settings. EQUIPMENT: CALL PROCESSOR - A device that manages telephone traffic and routes incoming calls to the proper equipment.
GLOSSARY ON-HOOK - Another old term that gets its meaning from your telephone handset resting on the hook switch. If equipment is “On-hook”, it is idle and not using the telephone line. electronic multi-line telephone system, used primarily in very large applications with many extensions. The identifying feature of most PBXs is that you must dial 9 to get an outside line. PBXs generally use standard single-line telephones at extension locations.
GLOSSARY NOT work on a Key system station extension. 300, all FAX machines and single-line phones, and most MODEMS are loop start equipment. EXTENSION - A catch-all term that describes additional phones attached to a single line (as in a residence or small office) or a station of a Key system or PBX. GROUND START - A line or equipment that establishes a dial tone by completing a circuit between one of the wires of the line and earth ground. Ground start circuits are used mainly for PBX applications.
FCC/DOC REGISTRATION A N D SERVICE/WARRANTY INFORMATION FCC REGISTRATION This equipment complies with Part 68 of the FCC rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company.
FCC/DOC REGISTRATION INFORMATION AND Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop which is used by the device, to prevent overloading.
Where to purchase: toll free: 866-337-0965 phone: 217-337-0965 fax: 217-337-058 Online: www.faxswitch.com customer tech support: (606) 885-6363 l Fax (606) 885-6619 The Versa-Link ATX-300 contains patented and otherwise proprietary circuits and software algorithms. This owner’s manual describes the operation and function of some of these circuits and algorithms. Unauthorized duplication of this manual is a violation of U.S.
