Modem User Manual

Chapter 5 – Remote Configuration and Country Code Configuration
Multi-Tech Systems, Inc. SocketModem MT5634SMIxx Reference Guide (S000263C) 129
Chapter 5 – Remote Configuration
and Country Code Configuration
Remote Configuration
Remote configuration is a network management tool that allows you to configure modems anywhere in
your network from one location. With password-protected remote configuration, you can issue AT
commands to a remote SocketModem for maintenance or troubleshooting as if you were on-site.
Basic Procedure
The following steps are valid regardless of whether the connection is established by the local or the
remote Multi-Tech modem.
1. Establish a data connection with a remote SocketModem.
2. Send three remote configuration escape characters followed by AT and the setup password and
press Enter. Example: %%%ATMTSMODEM. You have four tries to enter the correct password
before being disconnected. If the password is correct, the remote modem responds with OK.
3. You can now send AT commands to configure the remote modem.
4. When you have finished configuring the remote modem, save the new configuration by typing
AT&W0. Press Enter.
5. Type ATO. Press Enter to exit remote configuration. You can now break the connection.
Setup
Multi-Tech modems are shipped with a default setup password (MTSMODEM). Because anyone who
has the User Guide knows the default setup password, you should change the password and possibly
also the remote configuration escape character.
Changing the Setup Password
1. Open a data communications program such as HyperTerminal.
2. In the terminal window, type AT#SMTSMODEM (or AT#Syyyyyy if you have replaced the
MTSMODEM password with yyyyyy) and press Enter. The modem responds with OK if the setup
password is correct and ERROR if it is wrong.
3. To change the password, type AT#S=yyyyyy, where yyyyyy stands for the password and press
Enter. The password can include any keyboard character and can be up to eight characters long.
The modem responds with OK.
4. The new password is saved automatically. You can now either enter more AT commands or exit
the data communications program. The next time you remotely configure the modem you must
use the new setup password.
Note: You can only change the setup password locally; you cannot do it
remotely. Also, passwords are case sensitive. The next time you enter the
password, it must be in the same case as you set it up.
Changing the Remote Escape Character
To further improve security, you can change a remote modem’s remote configuration escape
character. The remote configuration escape character is stored in register S9. The factory default is
37, which is the ASCII code for the percent character (%). Setting S9 to 0 (zero) disables remote
configuration entirely.
Caution: If you do this remotely, you won’t be able to change it back remotely!
1. Establish a remote configuration link with the remote modem as described in Basic Procedure.
Note: This command can be executed locally as well as remotely.
2. Type ATS9=n, where n is the ASCII code for the new remote configuration escape character and
press Enter.
3. Save the new value by typing AT&W and pressing Enter.
4. Type ATO and press Enter to exit remote configuration.