Model MT5634ZPX-PCI Internal Data /Fax Modem Owner’s Manual
Owner’s Manual MT5634ZPX -PCI 82092100, Revision A This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1998 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
Contents Chapter 1—Introduction and Description Congratulations ..................................................................................... 6 Features ................................................................................................. 7 Peripiheral Component Interconnect (PCI) .......................................... 8 V.90 Support/Functions ......................................................................... 9 What is in Your Modem Package? ...................................
Chapter 4—Troubleshooting Introduction ......................................................................................... 52 Initial Checklist ............................................................................ 52 Common Problems ....................................................................... 53 The modem does not respond to commands ............................... 53 The modem dials but cannot make a connection ......................... 55 The modem disconnects while online ........
Chapter 1—Introduction and Description
Owner’s Manual Congratulations on your purchase of one of the finest internal data/fax/voice modems available todaythe MultiModemZPX-PCI from Multi-Tech Systems. The MultiModemZPX-PCI is an internal, half-length, fax modem card that can be plugged into any PCI slot. Your MultiModemZDX-PCI incorporates V.90/K56flexTM modem technology, which enables Internet connections at data rates up to 56 Kbps over standard telephone lines. V.
1 Introduction and Description Features Compliance with major ITU-T, TIA, and EIA international standards to ensure compatibility with other modems Distinguishes data, fax, and voice calls Easy Windows 95 Plug and Play (PnP) Compliance with the V.80 standard, allowing video conferencing over analog telephone lines with any H.324 video phone system Data Supports V.90/K56flexTM for data transmission speeds up to 56 Kbps while maintaining compatibility with lower-speed modems Note: The V.
Owner’s Manual FlashROM upgradable Compatibility with the standard AT command set used by most communication programs Stores up to two telephone numbers Fax Supports V.
1 Introduction and Description V.90 Support/Functions V.90 is the ITU designation for what formerly was called V.pcm. V.90 replaces K56flex and other proprietary solutions for PCM connections. Dual-mode client modem code will be important until all central-site digital modems are upgraded to V.90 and all interoperability problems are resolved. Until that time, the Dual-mode client code provides reliable connections in K56flex mode to the central-site modems currently deployed. V.
Owner’s Manual Digital Loss and Robbed-bit Signaling Auto Adapt Version 4.09 code supports the modems ability to automatically adapt to digital loss and robbed-bit signaling on a PSTN connection.
1 Introduction and Description How to Use This Manual Chapter 1: Introduction and Description. Introduces the MT5634ZPX-PCI, briefly describing features and package contents. It also details the typographic conventions used in this manual. Chapter 2: Installing Your Modem. Describes how to install the modem in your computer and connect it to a telephone, telephone line, microphone, and speaker. It also describes how to install the modems drivers in Windows 95.
Owner’s Manual Typographic Conventions This manual uses the following typographic conventions: You type this Text entered by you is shown in boldface. Spell the entry exactly as shown, using upper and/or lower case type. However, when you see , press the ENTER key; do not spell it as shown. AT command Bold, italicized type is used for an AT or S-register command but only when we do not intend you to type it.
Chapter 2—Installation
Owner’s Manual Introduction This chapter describes how to install the MultiModemZPX-PCI into your computer and the MultiModemZPX-PCI drivers into Windows 95. What You’ll Need Before you start, make sure you have everything you need: Multi-Tech supplies One MultiModemZPX-PCI internal fax modem card One MultiModemZPX-PCI d rivers disk One telephone cable Communications software This MultiModemZPX-PCI Owners Manual You supply A 100-MHz or faster Pentium PC.
2 Installation Safety Warnings Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. This product is to be used with UL and CUL listed computers. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines.
Owner’s Manual Configuring the MultiModem ZPX-PCI Windows 95 Plug and Play Unlike an external modem, the MultiModemZPX-PCI contains its own serial port. When Windows 95 detects the MultiModemZPX-PCI, it assigns the next available COM port number to it. Since COM1 through COM4 are standard serial ports in Windows computers, Windows 95 typically assigns COM5 to the modems serial port. Windows 95 also assigns the a port address and interrupt request (IRQ) number.
2 Installation Installing the MultiModemZPX-PCI Installating the MultiModemZPX-PCI requires you to open your computer. Please consult your computer manual in addition to the following instructions: 1. Turn off the computer and unplug it. Failure to do so may result in damage to both the MultiModemZPX-PCI and the computer. Do not turn on the computer until the instructions tell you to do so. 2. Remove the cover from the computer as instructed in the computer manual. 3. Select an empty PCI expansion slot.
Owner’s Manual External Connections The MultiModemZPX-PCI communicates over public-switched telephone network lines. Use the modular telephone cable provided with the modem to connect the MultiModemZPX-PCI to your telephone wall jack. If you dont have a standard modular wall jack near your computer, install one or have one installed for you by your telephone company. In the U.S., installation kits and adapters are available wherever telephones are sold.
2 Installation Installing Drivers 1. Plug in and turn on your computer. As your computer boots, it automatically detects the MultiModemZPX-PCI, and the New Hardware Found dialog box appears. 2. In the New Hardware Found dialog box, select Driver from disk provided by hardware manufacturer (default selection). Then click OK. The Install from Disk dialog box appears. 3. Insert the MultiModemZPX-PCI Drivers diskette into the computers drive, select the drive letter (A:\ is the default), and click OK.
Owner’s Manual 5. Click the Resources tab and note the Conflicting Device list. If there is a conflict between your modem and another device in your computer, the information appears here. For help in resolving a conflict, click Start, Help, and then search the Help index for the Hardware Conflict Troubleshooter. When finished, click OK to exit the System Properties dialog box. 6. In Control Panel, double-click the Modems icon. 7. When the Modems Properties dialog box appears, click the Diagnostics tab.
2 Installation To Remove Previous Modem from Windows 95 If your MultiModemZPX-PCI replaces another modem, the previous modem installation remains in Windows even after you install the new modem, and the old modem is selected in HyperTerminal and other Windows 95 applications. Although you can change the application connection descriptions one at a time, it is easier to force Windows 95 applications to use the MultiModemZPX-PCI by removing the previous modem installation from Windows. 1.
Owner’s Manual Operating Your MultiModemZPX-PCI You control your MultiModemZPX-PCI by issuing AT commands and setting S-registers. Since your MultiModemZPX-PCI is set up for typical user applicationtraditional modem set to make a dial-up call to a remote installation where the call is answered automaticallyyou shouldnt need to change the current default configuration. (If you know your application does not follow this profile, refer to Chapter 3 for AT commands and S-registers.
2 Installation Software Configuration Communications software must be configured to work with the MultiModemZPX-PCI, your computer, and the remote system it is calling. Fortunately, most communications programs make the process easy by providing a default initialization string to your modem as well as defaults for most of the other required parameters. Some software programs allow you to select your modem type from a menu.
Owner’s Manual 6. In the Connect dialog box, click Dialing Properties. 7. Make any necessary changes in the Where I Am and the How I Dial from This Location boxes. If you are required to dial 9 to access an outside line, type 9 in both the local and the long distance boxes unless your phone system has a special requirement. 8. Click OK and then click Dial. If you have a speaker connected to the MultiModemZPX-PCI, you know you have reached another modem by the harsh sounds of the modem handshake. 9.
2 Installation Testing FAX Functions Test your modems fax capabilities by sending a fax to Multi-Tech or to a fax machine in your office. Microsoft Fax is installed in Windows 95 as part of the Microsoft Exchange option. You can use Microsoft Fax to fax from within an application, such as a word processor, or to act as a stand-alone fax program. In the following procedure you run Microsoft Fax as a standalone fax program. 1. Click Start, Programs, Accessories, and then WordPad. 2.
Owner’s Manual Other Ways to Access Microsoft Fax In Windows 95, select File, Print and select Microsoft Fax as the default printer. In a Windows 95 application, select File and then Send. In Microsoft Exchange, select Composeand then New Fax. Testing Voice Function There are several tests you can perform to verify the MultiModemZPXPCIs voice circuits. Try the answering machine test first.
2 Installation 5. To loop back input from the microphone to the speaker, type AT&&S and press ENTER in the HyperTerminal terminal window. 6. Speak into the microphone; you should hear your voice on the speaker or headphone. 7. To reset the modem, type ATZ and press ENTER . MultiModemZPX-PCI’s Speakerphone Test 1. Connect a microphone and speaker to the MultiModemZPX-PCI. 2. Click Start, Programs, Accessories, and then HyperTerminal. 3. Double-click the Multi-Tech BBS icon.
Owner’s Manual Configuring Communications Software Communications software must be customized, or configured, to make it work with your computers serial port and modem, to meet the requirements of the system on the other end of a connection, and to meet your own requirements. Windows 95 makes configuration easy for Windows 95 compliant communications software. The modem and port, for the most part, are configured automatically when the modems drivers are installed in Windows.
2 Installation 4. If your legacy software doesnt have the correct modem initialization string, you must change it. AT&F^M, which selects the modems factory default settings, works well for most connections. (^M is the code for the carriage return character that sends the string to the modem.) If you need extra time to make a connection, add S7=60 to the string like this: AT&FS7=60^M. For CompuServe, the initialization string is AT&F\N0^M.
Owner’s Manual 9. If you are required to dial 9 to get an outside line, edit the dialing prefix to include a 9 and a comma, e.g., ATDT9, (the comma inserts a pause before dialing the next digit). Similarly, to turn off call waiting for the duration of the call, insert the disabling code used in your area, e.g., ATDT*70,. If you are using Windows 95-compliant software, make these changes in the How I dial from this location box of Dialing Properties. Note: *70 is used only in the United States.
2 Installation Setup Multi-Tech modems are shipped with a default setup password (MTSMODEM). For security measures,you should change the password and possibly also the remote configuration escape character. New password: __________________________________________ New remote configuration escape character: ___________________ Changing the Setup Password 1. Open a data communications program such as HyperTerminal. 2.
Owner’s Manual 1. Establish a remote configuration link with the remote modem as described in Basic Procedure on the previous page. 2. Type ATS9=n, where n is the ASCII code for the new remote configuration escape character. Then press ENTER. 3. Save the new value by typing AT&W and pressing ENTER. 4. Type ATO to exit remote configuration. Notes: 1. Additional documents are available in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/ _IDCfiles/manuals.idc .
Chapter 3—AT Commands, S-Registers, and Result Codes
Owner’s Manual Introduction This chapter lists and summarizes AT commands for the Multi-Techs MT5634ZPX-PCI. For detailed AT command information, download ZPXHELP.EXE from the Multi-Tech BBS (see Multi-Tech BBS in Chapter 5). AT Commands Command: +++AT Escape Sequence Values: n/a Description: Puts the modem in command mode while remaining online. Type +++AT and press ENTER. (Only AT , ATH, and ATH0 are valid.) The +++ATH or +++ATH0 can be used to hang up a modem connection.
3 AT Commands, Result Codes, and S-Registers Command: Values: Default: Description: Command: Values: Default: Description: Command: Values: Default: Description: Bn B0 B1 B2 B3 B15 B16 Cn C0 C1 Ds Communication Standard Setting n = 03, 15, 16 1 and 16 Select ITU-T V.22 mode when modem is at 1200 bps. Select Bell 212A when modem is at 1200 bps. Deselect V.23 reverse channel (same as B3). Deselect V.23 reverse channel (same as B2). Select V.21 when the modem is at 300 bps.
Owner’s Manual @ Wait for quiet answer. Causes modem to wait for a ringback, then 5 seconds of silence, before processing next part of command. If silence is not detected, the modem returns a NO ANSWER code. $ AT&Ts call card tones detection. ^ Disable data calling tone transmission. Command: Values: Default: Description: DS=n Dial Stored Telephone Number n = 03 none Dial a number previously stored in directory number n by the &Zn=x command .
3 AT Commands, Result Codes, and S-Registers I4 I9 I11 Display firmware version for data pump (e.g., 94). Display country code (e.g., NA Ver. 1). Display Diagnostic Information for the last Modem Connection (i.e., DSP and Firmware version, Link Type, Line Speed, Serial Speed, Type of Error Correction/Data Compression, Number of past Retrains,etc.) Command: Values: Default: Description: Ln Monitor Speaker Volume n = 0, 1, 2, or 3 2 Select low volume. Select low volume. Select medium volume.
Owner’s Manual Command: Values: Default: Description: Qn Q0 Q1 Result Codes Enable/Disable n = 0 or 1 0 Enable result codes. Disable result codes. Command: Values: Default: Description: Sr=n Set Register Value r = S-register number; n varies None Set value of register Sr to value of n, where n is entered in decimal format. Command: Values: Default: Description: Sr? Read Register Value r = S-register number None Read value of register Sr and display value in 3-digit decimal form.
3 AT Commands, Result Codes, and S-Registers Command: Values: Default: Description: Yn Y0 Y1 Command: Values: Default: Description: Zn Command: Values: Default: Description: &Bn Command: Values: Default: Description: Command: Values: Default: Description: Z0 Z1 &B0 &B1 &Cn &C0 &C1 &Dn &D0 &D1 &D2 &D3 MT5634ZPX-PCI Long Space Disconnect n=0 0 Disable sending or responding to long space break signal on disconnect. Enable sending or responding to long space break signal on disconnect. (Not supported.
Owner’s Manual Command: Values: Default: Description: &Fn Command: Values: Default: Description: &Gn &F0 &G0 &G1 &G2 Load Factory Default Settings n=0 None Load factory settings as active configuration. V.22bis Guard Tone Control n = 0, 1, or 2 0 Disable guard tone. Enable 550 Hz guard tone. Enable 1800 Hz guard tone. Note: The &G command is not used in North America.
3 AT Commands, Result Codes, and S-Registers Command: Values: Default: Description: Command: Values: Default: Description: &Sn &S0 &S1 &Tn &T0 &T1 &T3 &T6 Data Set Ready (DSR) Control n = 0 or 1 0 Force DSR high (on). Let DSR follow CD. Self-Test Commands n = 0, 1, 3 or 6 None Abort. Stop any test in progress. Local analog loop test. Local digital loopback test. Remote digital loopback test.
Owner’s Manual Command: Values: Default: Description: \Gn \G0 \G1 Command: Values: Default: Description: \Jn \J0 \J1 Command: Values: Default: Description: \Kn Command: Values: Default: Description: \Nn \K5 \N0 \N1 \N2 \N3 \N4 \N5 \N7 Command: Values: Default: Description: 42 \Qn \Q0 \Q1 \Q2 \Q3 Modem Port Flow Control n=0 0 Returns an OK for backward compatibility with some software. Not supportedresponds ERROR.
3 AT Commands, Result Codes, and S-Registers Command: Values: Default: Description: \Tn Command: Values: Default: Description: \Vn Command: Values: Defaults: Description: Command: Values: Defaults: Description: \Tn \V0 \V1 \Xn \X0 \X1 -Cn -C0 -C1 Inactivity Timer n = 0255 0 Inactivity timer setting contingent on either \T value or SRegister S30 value (e.g., AT\T45&W0 configures in parallel ATS30=45&W0) and vice versa.
Owner’s Manual Command: +ES=6 Enable Synchronous Buffered Mode Values: n/a Description: Allows an H.324 video application direct access to the synchronous data channel. On underflow, the modem sends HDLC flag idle (0x7E) to the remote modem. This special error correction mode is overridden by any of the following commands: &F, &M, &Q, and \N. +ES = ? shows the only allowed value. Command: Values: Description: 44 &&S Speaker Codec Loopback n/a Provides a loopback from the microphone to the speaker.
3 AT Commands, Result Codes, and S-Registers S-Registers S-registers generally affect how the AT commands perform. You can read or alter the contents of an S-register by using the S command (see AT Commands). Register Unit Range Default Description S0 rings 0, 1255 0 Sets the number of rings before the modem answers. ATS0=0 disables auto-answer completely. S1 rings 0255 0 Counts the number of rings that have occurred.
Owner’s Manual Register Unit Range Default S11 1 ms 50150* 95* Sets spacing and duration of dialing tones. S28 decimal 0, 1255 1 0 disables, 1255 enables V.34 modulation. S30 1 minute 0255 0 S30 specifies the length of time (in minutes) that the modem waits before disconnecting when no data is sent or received. This function is applicable only to buffer mode. (Also see \T command.) S35 decimal 01 0 0 disables, 1 enables the V.
3 AT Commands, Result Codes, and S-Registers Register Unit Range S38 decimal 014 1 Sets maximum 56K downstream speed that the modem attempts to connect. Where K56flex provided rates of 32,000 to 56,000 in 2,000 bps increments. V.90 provides rates of 28,000 to 56,000 bps in increments of 1,333 bps. 0 =V.90/56Kflex disabled 1 = V.
Owner’s Manual Register Unit Range S48 7 or 128 decimal Default 7 S36=0,2 S36=1,3 S35=4,6 S36=5,7 Description The chart below lists the S36 and S48 configuration settings necessary to negotiate certain types of connections. S48=7 LAPM or Hangup LAPM or Async LAPM, MNP, or Hangup LAPM, MNP, or Async S28=128 Do not use Async MNP or Hangup MNP or Async S89 seconds 0, 5255 60 Sets the length of time in the off-line command mode before the modem goes into standby mode.
3 AT Commands, Result Codes, and S-Registers Result Codes In command mode the MultiModemZPX-PCI sends result codes to your computer to provide you with ongoing information during dialing and connection. The following table shows the available result codes.
Owner’s Manual Terse 77* 78* 79* 80* 81* 82* 88 89 90 100 101 102 103 104 105 106 107 108 109 110 111 112 113 114 Verbose CONNECT 46000 CONNECT 48000 CONNECT 50000 CONNECT 52000 CONNECT 54000 CONNECT 56000 DELAYED BLACKLISTED BLACKLIST FULL CONNECT 28000 CONNECT 29333 CONNECT 30666 CONNECT 33333 CONNECT 34666 CONNECT 37333 CONNECT 38666 CONNECT 41333 CONNECT 42666 CONNECT 45333 CONNECT 46666 CONNECT 49333 CONNECT 50666 CONNECT 53333 CONNECT 54666 Description Connected at 46000 bps Connected at 48000 bps C
Chapter 4—Troubleshooting
Owner’s Manual Introduction This chapter covers common problems you may have with your modem and how to solve them. Your MultiModemZPX-PCI was thoroughly tested at the factory before it was shipped. If you are unable to make a successful connection or if you experience data loss or garbled characters during your connection, it is possible that the modem is defective. However, it is more likely that the source of your problem lies elsewhere.
4 Troubleshooting Common Problems You may encounter the following problems: The modem does not respond to commands. The modem dials but is unable to make a connection. The modem disconnects while online. The modem cannot connect when answering. File transfer appears slower than it should be. Data is being lost. There are garbage characters on the monitor. Fax and communications software wont run at the same time.
Owner’s Manual If using legacy software, the COM port setting may not match the COM port that Windows 95 assigned. Compare the COM port setting in your software to the COM port reported in the Diagnostics tab of the Modems Properties sheet. (Select Start, Settings, Control Panel, Modems, and then Diagnostics.) Another expansion card such as a bus mouse or sound card may be using the same COM port, memory address, or interrupt request (IRQ) as your modem.
4 Troubleshooting The modem dials but cannot make a connection Several reasons why the MultiModemZPX-PCI fails to make a connection include Lack of a physical connection to the telephone line. A wrong dial tone. A busy signal. A wrong number. No modem at the other end. A faulty modem, computer, or software at the other end. Incompatibility between modems. Narrow the list of possibilities by using extended result codes.
Owner’s Manual prefix in MultiExpress Terminal, select Setup and Modem. Then select the modem type you are using and type the new prefix in the Dial Prefix box. To change it for Windows 95 software, select Start, Settings, Control Panel, and then Modems. In the Modems Properties sheet, select the appropriate modem model number (e.g., Multi-Tech MT5634ZPX-PCI), click Dialing Properties and type 9 in the local and long distance boxes in the How I dial from this location box.
4 Troubleshooting 95 software, select Start, Settings, Control Panel, and then Modems. In the Modems Properties sheet, select Multi-Tech MT5634ZPXPCI, click Dialing Properties. Check This location has call waiting and select the correct code for your phone service. Note: *70 is used only in the United States. If you have extension phones on the same line as your modem, you or someone else can interrupt the connection by picking up another phone.
Owner’s Manual Data is being lost If you are using data compression, be sure the serial port baud rate is set to a minimum of four times the data rate. Make sure the flow control method you selected in software matches the method selected in the modem. If you are using CompuServes WinCIM software, you must set the modem for XON/OFF flow control (see Chapter 2 for the CompuServe initialization string).
Chapter 5—Warranty, Service, and Tech Support/BBS
Owner’s Manual Introduction This chapter begins with the terms of your modems warranty. Carefully read the next section, Tech Support, if you have questions or problems with your modem. It includes technical support telephone numbers, space for recording your modem information, and an explanation of how to send in your modem should you require service.
5 Warranty, Service, and Tech Support MTSs entire obligation under this warranty shall be limited (at MTSs option) to repair or replacement of any products that prove to be defective within the warranty period, or, at MTSs option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTSs factory with transportation prepaid.
Owner’s Manual Technical Support Multi-Tech has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call (800) 972-2439 (USA and Canada) or (612) 785-3500 (local and international). Record modem information in the spaces provided below and have it available when you call. If your modem requires service, the tech support specialist will guide you on how to send in your modem.
5 Warranty, Service, and Tech Support Service If your technical support specialist decides that service is required and you are outside the USA, your local distributor of Multi-Tech products usually offers the quickest and most economical repair option. If necessary, you can send your modem to our Mounds View factory in the USA. A modem that is shipped to us from outside the USA must have a Returned Materials Authorization (RMA) and shipping instructions.
Owner’s Manual The Multi-Tech BBS For customers who do not have Internet access, Multi-Tech maintains a bulletin board system (BBS) that mirrors its FTP site. Information available from the BBS includes new product information, product upgrade files, and problem-solving tips. The phone number for the Multi-Tech BBS is (800) 392-2432 (USA and Canada) or (612) 7853702 (international and local).
5 Warranty, Service, and Tech Support 6. If you select Zmodem, the transfer begins automatically. If you select another protocol, you may have to initiate the transfer yourself. (In most datacomm programs, the PAGE DOWN key initiates the download.) 7. When the download is complete, press ENTER to return to the File Menu. 8. To exit the BBS, type G and press ENTER. If you dont know the file name 1. From the Main Menu, type F to access the Files Menu. For a list of file areas, type L and press ENTER.
Owner’s Manual About CompuServe In addition to the BBS, Multi-Tech provides support through CompuServes Modem Vendor Forum (GO MODEMVEN) under GO MULTITECH. You can also download manuals, Help files, drivers, Microsoft Mail scripts, and product tips and descriptions from the forums Multi-Tech library. Refer to your CompuServe documentation for special operating procedures. About the Internet Multi-Tech is a commercial provider on the Internet.
Appendix
Owner’s Manual Appendix A: Regulatory Compliance FCC Regulations for Telephone Line Interconnection 1. This equipment complies with Part 68 of the Federal Communications Commission (FCC) rules. On the outside surface of this equipment is a label that contains, among other information, the FCC registration number. This information must be provided to the telephone company. 2. As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this equipment is shown.
Appendix 7. No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty. 8. If so required, this equipment is hearing-aid compatible. Manufacturer: Trade name: Model Number: FCC Registration Number: Ringer Equivalence: Modular Jack (USOC): Multi-Tech Systems, Inc. MultiModemZPX-PCI MT5634ZPX AU7USA-32234-M5-E 0.4B RJ-11C or RJ-11W (single line) Service Center in U.S.A.: Multi-Tech Systems Inc.
Owner’s Manual Canadian Limitations Notice Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed five. Notice: The Industry Canada label identifies certificated equipment.
Appendix NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Owner’s Manual Product Safety Compliance Approved for connection to telecommunications system specified in the instructions for use subject to the conditions set out in them. Warning: Interconnection directly, or by way of other apparatus, of ports marked SAFETY WARNING see instructions for use with ports marked or not so marked may produce hazardous conditions on the network. Advice should be obtained from a competent engineer before such a connection is made.
Appendix Figure A-1. Creepage and Clearance Distances. Except at the edge connector, which plugs into the hosts expansion slot, clearance distance (Xmm) and creepage distance (Ymm), as given in the above table, must be maintained between the communication card and any assemblies which use or generate hazardous voltage.
Owner’s Manual European Low Voltage Directive When correctly installed and maintained, the modem will present no hazard to the user. When correctly installed the modem will be connected to the PSTN or a PW and to a Data Terminal Equipment (DTE), whose modem connections comply with ITU-T recommendation V.28. The DTE connections are therefore taken to be safe voltages (less than ± 30 volts). Ports which are capable of connecting to other apparatus are defined as SELV.
Appendix New Zealand Modem Warning Notice Use of pulse dialing, when this equipment is connected to the same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the Telecom Faults Service. The preferred method of dialing is to use DTMF tones, as this is faster than pulse (decadic) dialing and is readily available on almost all New Zealand telephone exchanges.
Owner’s Manual Appendix B: Technical Specifications Trade Name MultiModemZPX-PCI Model Numbers MT5634ZPX-PCI Client-to-Server Data Rates Client-to-Client Data Rates V.90/K56flex* speeds when accessing an ISPtype V.90/K56flex server (actual speed depend on server capabilities and line conditions) Enhanced V.
Appendix Fallback In adverse line conditions, the modem falls back from its current operating speed to the next reliable slower speed in 2400 bps decrements (V.34 mode). If conditions improve, the modem falls forward to the fastest reliable speed in 2400 bps increments. In V.90/K56flex mode, modem falls back and falls forward in increments of 2000 bps. Modes of Operation Full-duplex operation over dial-up lines, automatic dialing, automatic or manual answer.
Owner’s Manual V.32terbo/V.32bis/V.32 Carrier Frequencies: ITU-T V.22bis/V.22 or Bell 212A Standard (2400 & 1200 bps) Transmit Originate: Transmit Answer: Receive Originate: Receive Answer: Carrier Frequencies: Bell 103 (300 bps) Transmit Originate: 1270 Hz mark 1070 Hz space Transmit Answer: 2225 Hz mark 2025 Hz space Receive Originate: 2225 Hz mark 2025 Hz space Receive Answer: 1270 Hz mark 1070 Hz space Fax Carrier Frequencies V.
Appendix Connectors Two RJ-11 phone jacks and two plugs for microphone, and speakers Cables One RJ-11 phone cable Environmental Temperature range 0° to 50° C (32° to 120° F), humidity range 2090% (non-condensing) Power Requirements 150 mA @ 5 VDC; 5 mA @ ±12 VDC Dimensions 0.7" W × 4.8" H × 5.8" L 1.8 cm × 12.2 cm × 14.
Owner’s Manual Appendix C: ASCII Conversion Chart CTRL CODE @ NUL A SOH B STX C ETX D EOT E ENQ F ACK G BEL H BS I HT J LF K VT L FF M CR N SO O SI P DLE Q DC1 R DC2 S DC3 T DC4 U NAK V SYN W ETB X CAN Y EM Z SUB [ ESC \ FS ] GS ^ RS _ US NUL SOH STX ETX EOT ENQ ACK BEL BS HT LF 80 HEX 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F 10 11 12 13 14 15 16 17 18 19 1A 1B 1C 1D 1E 1F DEC 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Null, or all zeros Start of Header
Appendix Appendix D: FLASHWINFlash Upgrade Introduction Your modem is controlled by semi-permanent software, called firmware, that is stored in flash memory. Firmware is nonvolatile; that is, it remains stored in memory when the modem is turned off. However, it can be changed by either the manufacturer or the user as bugs are fixed or new features are added. Since the firmware in your modem is stored in flash memory, you can upgrade it yourself in a few minutes by using the following procedures.
Owner’s Manual 82 MT5634ZPX-PCI
Index
Owner’s Manual Index A answering machine capabilities , 8 test , 26 ASCII codes , 80 AT commands , 8 #S , 31 #S= , 31 %B , 43 %C , 43 &&S , 44 &B , 39 &C , 39 &D , 39 &F , 40 &G , 40 &J , 40 &K , 40 &M , 40 &Q , 40 &S , 41 &T , 41 &V , 41 &W , 30, 32, 41 &Y , 41 &Z= , 41 +++AT , 34 +ES= , 44 -C , 43 \G , 42 \J , 42 \K , 42 \N , 42 \Q , 42 \V , 43 \X , 43 A , 34 A/ , 34 AT , 34 84 B , 35 C , 35 E , 36 F , 36 H , 36 I , 62 L , 37 M , 37 N , 37 O , 30, 32, 37 Q , 38 S= , 38 S? , 38 V , 38 X , 38, 55 Y ,
Index Communications Mode , 40 Data Buffer Control , 42 Data Calling Tone , 43 Data Compression Control , 43 DCD Control , 39 Dial , 35 Dial Stored Telephone Number , 36 DSR Control , 41 DTR Control , 39 Echo Command Mode Characters , 36 Echo Online Data Characters , 36 Enable Synchronous Buffered Mode , 44 Error Correction Mode Selection , 42 Hook Control , 36 Information Request , 36 Load Factory Default Settings , 40 Local Flow Control Selection , 40, 42 Long Space Disconnect , 39 Modem Port Flow Control
Owner’s Manual F M fall-forward , 7 fallback , 7, 37 fax , 58 command set , 8 features , 8 transmission speeds , 8 fax-back service , 66 FCC Regulations , 6881 firmware upgrading , 81 flash memory , 81 FLASHWIN , 81 flow control , 40, 42, 58 manual conventions , 12 maximum dial rate (S37) , 46 Microsoft Fax , 25, 26 accessing , 26 MNP 5 data compression , 7, 43, 57 MNP error correction , 7, 42 Multi-Tech fax-back service , 66 Multi-Tech BBS , 6481 MultiModemZPX operation , 22 G guard tone , 40 H H.
Index S T S-registers , 4581 reading , 38 S0 , 45 S1 , 45 S10 , 45 S11 , 46 S2 , 45 S28 , 46 S3 , 45 S37 , 56 S4 , 45 S5 , 45 S6 , 45 S7 , 45 S8 , 45 S9 , 31 setting , 38 safety , 15 safety warnings , 15 serial port baud rate , 29 service , 63 setup password , 31 simple operations , 22 software configuration , 23, 2881 Software User License Agreement , 61 sound card , 21 speaker controlling , 37 speakerphone , 8, 26, 27 specifications , 76 speed conversion (data buffer) , 40, 42 speed, transmission fax
Owner’s Manual Windows 95 drivers , 19 installing , 19 removing , 21 World Wide Web , 66 X Xmodem , 57 Y Ymodem/G , 57 Z Zmodem , 57 88 MT5634ZPX-PCI
