MultiModemISI Hybrid Series Model ISIHP-2S/2U Quick Start Guide
MultiModemISI Hybrid SeriesModel ISIHP-2S/2U Quick Start Guide 82093800 Revision A All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 1999 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Contents Introduction .................................................................................................. 4 Welcome and Product Description ............................................................... 4 Peripiheral Component Interconnect (PCI) .................................................. 5 Introduction ............................................................................................. 6 Computer Requirements ..................................................................
Introduction W elcome to Multi-Techs new MultiModemISI Hybrid Series, model ISIHP-2S/2U, a multiport hybrid ISDN card that can be plugged into any PCI slot for Remote Access Server (RAS) applications. Included on the ISIHP-2S/2U are four V.90/K56flex central site modems for incoming analog modem and fax calls, as well as two terminal adapters. Each terminal adapter appears as two ports to the server PC using the ISIHP-2S/2U.
Introduction From the perspective of the server PC, the ISIHP-2S/2U is an eightport serial card with eight devices permanently attached to the serial ports. The first four ports are the two terminal adapters, each of which appear as two ports. The remaining four ports are the four central site modems. The following chart summarizes the correlation of ports and devices.
Hardware Installation Introduction This section describes how to install the ISIHP-2S/2U server card into the PCI bus on your personal computer, which involves Opening your PC Setting card configuration (determining I/O address DIP-switch setting and IRQ jumper setting) Installing the card into the PC Computer Requirements Pentium-based PC or compatible with PCI bus architecture Microsoft Windows 95, Windows NT version 4.0, SCO Open Server version 5.
Hardware Installation Safety Warnings Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jacks are specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than cordless type) during an electrical storm.
Hardware Installation a Intelligent Serial Interface Hybrid (ISDN/POTS) Cards (Side View) ISIHP-2S International a ISIHP-2U U.S. Domestic 4. To avoid damaging the ISIHP-2S/2U and your PC, make sure your computer and any peripheral equipment connected to it are turned off. The ISIHP-2S/2U can be installed in a Pentium equivalent PCI bus computer. 5. Remove the cover of your computer as instructed in your computers documentation. 6.
Hardware Installation U Interface S Interface NT1 Device S/T Interface ISIHP -2S ISDN line enters building Note: The ISIHP-2S/2U communicates over ISDN lines. If you dont have a standard modular jack near your computer, you should install one or have one installed by your telephone company. In the US, installation kits and adapters are available wherever telephones are sold. Note: The ISIHP-2S requires an S/T-interface.
Hardware Installation LED Indicators The mounting bracket for both the ISIHI-2S and the ISIHI-2U is similar, except the LEDs are labeled differently. Each mounting bracket has two sets of LED indicators that indicate status and line activity. Below, and on the next page, are graphics for each bracket along with descriptions of the LED indicators. ISIHP-2S LED Indicators B1 LED Indicator When lit, indicates active or voice connection on B-channel 1.
Hardware Installation ISIHP-2U LED Indicators P LED Indicator Indicates U interface status connection. Controlled by NT-1, which converts S/T interface (4-wire ISDN) to U interface (2-wire ISDN). D P LINE 1 When U interface and S/T interface are NOT active, LED remains off. Flashes 8 times/second (8 Hz)U interface is attempting to activate. Flashes once/second (1 Hz)U interface is active; S/T interface is not fully active.
Hardware Installation Installing the ISIHP-2S/2U in Windows NT 3.51/4.0 The following procedure describes how to install the ISIHP-2S/2U in a system operating Microsoft Windows NT 3.51 or 4.0 for use with Remote Access Service (RAS) server and other communications/fax server type applications. These procedures refer to both 3.51 and 4.0. 1. Install the ISIHP-2S/2U in an available PCI slot as described in the installation section of this manual. 2. Turn on the computer. 3.
Software/Driver Installation (Windows NT) 5. The Insert Disk dialog box appears. Insert the MultiModem ISI Driver for Windows NT diskette and click OK. 6. The Select OEM Option dialog box appears. Click OK.
Software/Driver Installation (Windows NT) A transient dialog box will appear while the setup program is loaded from the diskette to the PC hard drive. 7. The ISI Cards dialog box appears. Click Add.
Software/Driver Installation (Windows NT) 8. Then this ISI Cards dialog box appears. Select the starting port (usually port 3). 9. The ISI Cards dialog box appears again showing the port assignment. Click Add to add additional cards and repeat step 8.
Software/Driver Installation (Windows NT) After the last ISIHP/2S/2U card has been added, click Close. 10. The file copies and Multi-Tech ISIHP-2S/2U Adapter appears in the Network Adapters box. Click Close. 11. When this dialog box appears, click Yes to reboot your system. The ISIHP-2S/2U now is installed in Windows NT.
Software/Driver Installation (Windows NT) Installing TAs and Modems to COM Ports in Windows NT To install terminal adapters: 1. In the Control Panel, double-click the Modems icon. 2. The Modem Properties dialog box appears. Click Add. 3. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list and click Next. 4. The Install New Modem dialog box appears. Click Have Disk.
Software/Driver Installation (Windows NT) 5. The Install From Disk dialog box appears. Click OK (diskette should still be in drive). 6. The Install New Modem dialog box appears. From the Models list, select an ISDN protocol (; Auto-Protocol, ML-PPP, PPP, V.120, or X.75, depending on your application). Then click Next.
Software/Driver Installation (Windows NT) 7. The Install New Modem dialog box appears. Select the ports that correspond to the first four ports of the ISIHP-2S/2U card. Any ports that existed prior to installing the ISIHP-2S/2U appear first in the list of available COM ports. Click Next. The terminal adapters (screen displays modems) install to the selected COM ports. 8.
Software/Driver Installation (Windows NT) To install modems: 1. In the General tab, click Add. 2. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list. Then click Next.
Software/Driver Installation (Windows NT) 3. The Install New Modem dialog box appears. From the Models list, select Central Site Modems for the modems. Then click Next. 4. Select the ports that correspond to the last four ports of the ISIHP2S/2U card. Click Next. The modems install to the selected COM ports.
Software/Driver Installation (Windows NT) 5. After the modems install to the ports, click Finish to return to the General tab. 6. To view COM port assignments and make necessary changes, use the Modem Properties dialog box.
Software/Driver Installation (Windows 95) 7. Close the Modems Properties dialog box. The message below appears asking if you want to configure dial-up networking. Click Yes. 8. The Remote Access Setup dialog box appears. Click Add. 9. Each COM port appears in a separate Add RAS Device dialog box. To add the highlighted device, click OK. 10. The Remote Access Setup dialog box displays again. Repeat steps 7 and 8 until all devices are added.
Software/Driver Installation (Windows 95) 11. When all devices have been added, click Continue. 12. After the bindings have been reviewed and stored, the message below appears, click Yes. After re-booting, the ISI Cards icon appears in the Control Panel. icon You are now ready to configure the terminal adapter. See the section,Configuring the Terminal Adapter, on page 45.
Software/Driver Installation (Windows 95) I/O Addresses and IRQ Codes Unlike many modem products, the ISIHP-2S/2U has no DIP switch for I/O addresses and no jumper to determine the IRQ code. The input/ output address and the interrupt request code (IRQ) for the ISIHP-2S/ 2U are assigned automatically during driver installation. During any subsequent re-cofiguring of your PC, you may need to know the assigned I/O address andIRQ code.
Software/Driver Installation (Windows 95) Removing ISIHP-2S/2U Card and Driver in Windows NT 3.51/4.0 1. Click Start, Settings, Control Panel, and then double-click Network. 2. The Network dialog box appears. Click the Adapters tab. 3. Select Multi-Tech PCI ISI Card, and then click Remove. Note: To complete an uninstall, reboot your system.
Software/Driver Installation (Windows 95) 4. Windows 95 automatically searches for the unknown device and locates the MultiTech ISI Port. After the operating system goes through this process for every port added, click Finish. 5. To view the COM ports, click Control Panel and double-click System. In the System Properties dialog box in Device Manager, the MultiTech PC ISI Card appears under Multi Port. To view ports, click Ports (COM & LPT). Click OK to close.
Software/Driver Installation (Windows 95) To Remove the ISIHP-2S/2U Card and Drivers in Windows 95 To remove the ISIHP-2S/2U: 1. Click Start, Settings, Control Panel, and then System. 2. The System Properties dialog box appears. Click the Device Manager tab. 3. Click Multi Port Adapter and select MultiTech PCI ISI Card, and then click Remove. To remove the drivers: 1. Click Start, Settings, Control Panel, and then double-click Add/ Remove Programs. 2. Select MultiTech ISI Card and then click Add/Remove.
Software/Driver Installation (Windows 95) 4. In the next Wizard dialog box, select Search for the best driver for your device. (Recommended). Then click Next. 5. In the next Wizard dialog box, make sure Floppy disk drives is checked. Insert the MultiModem ISI Driver for Windows 95/98 diskette. Then click Next and the system locates the file.
Software/Driver Installation (Windows 95) 6. When this Wizard dialog box appears, click Next. 7. Windows then installs the device driver for the ISIHP-2S/2U card. When this dialog box appears, click Finish. Windows 98 will now detect and create 8 COM ports. 8. After the COM parts have been created, you must re-boot your PC (remove the diskette from the floppy drive before re-booting).
Software/Driver Installation (Windows 95) 9. To view the COM ports, click Control Panel and double-click System. The System Properties dialog box appears. The MultiTech PCI ISI Card is located under Multi Port Adapter. Click Ports (COM & LPT) to view the ports. Click OK to close.
Software/Driver Installation (Windows 95) To Remove the ISIHP-2S/2U Card and Drivers in Windows 98 To remove the ISIHP-2S/2U card: 1. Re-boot your computer. 2. Click Start, Settings, Control Panel, and then System. 3. The System Properties dialog box appears . Click the Device Manager tab. 4. Click Multi Port Adapter and select MultiTech ISIHP-2S/2U 2BRI/4 56K Hybrid Card. Then click Remove. To remove the drivers: 1. Click Start, Settings, Control Panel, and then double-click Add/ Remove Programs. 2.
Software/Driver Installation (Windows 95) Click Add and the Install New Modem dialog box will appear. Check the box marked Don't detect my modem; I will select it from a list. Then click Next.
Software/Driver Installation (Windows 95) 3. The Install New Modem dialog box appears. Insert diskette labeled MultiModem ISI Driver for Windows 95 & Netware AIO and click Have Disk. 4. The Install From Disk dialog box appears. Click OK. 5. The Install New Modem dialog box appears. Select a protocol (depending on your application) from the Models list; then click Next.
Software/Driver Installation (Windows 95) 6. The Install New Modem dialog box appears. Select the port that corresponds to the lowest numbered port of the ISIHP-2S/2U card. Any ports that had been installed before installing the ISIHP-2S/2U card are numbered lower than the ports of the ISIHP-2S/2U card. Click Next. 7. Windows will install the first terminal adapter. Click Next.
Software/Driver Installation (Windows 95) 8. After the terminal adapter installs, click Finish to return to the General tab to view COM port assignments (and make changes if necessary). 9. 36 Click Add and repeat installation steps 28 to install terminal adapters to the first four ports of the ISIHP-2S/2U. After the terminal adaptershave been installed, you are ready to install the modems.
Software/Driver Installation (Windows 95) To install modems (Windows 95/98): 1. In the General tab, click Add. 2. The Install New Modem dialog box appears. Check the box marked Don't detect my modem; I will select it from a list. Then click Next.
Software/Driver Installation 3. The Install New Modem dialog box appears. Insert the driver diskette labeled MultiModem ISI Driver for Windows NT. Then click Have Disk. 4. The Install from Disk dialog box appears. Click OK. 5. The Install New Modem dialog box appears. From the Models list, select Central Site Modems for the modems. Then click Next.
Software/Driver Installation 6. The Install New Modem dialog box appears. Select the numbered port (the fourth highest number) of the ISIHP-2S/2U card. Click Next. The modem installs to the COM port. 7. After the modem installs to the port, click Finish.
Software/Driver Installation 8. Return to the General tab to view COM port assignments (and make changes if necessary). 9. Click Add and repeat installation steps 28 to install modems to the last three ports of the ISIHP-2S/2U. Now you are ready to configure the terminal adapters.
Software/Driver Installation Removing the Driver (Windows 95 only) 1. Click Settings, Control Panel, and then double-click Add/ Remove Programs. 2. From the list box, select ISICOM Driver. 3. Click Add/Remove and follow screen instructions. Configuring the Terminal Adapter Introduction North American users must configure the terminal adapter to match network switch type, the service profile identifier (SPID), and the directory number (DN).
Software/Driver Installation 100, or US National ISDN-1. If you don't know the switch type, get the information from the local phone company. AT command: !CO= SPIDs and DNs ________________________ The TA must be configured with the Service Profile Identifier (SPID). The SPID, assigned by the local phone company, is for the specific BRI line where TA is attached. The SPID field is empty prior to configuration.
Software/Driver Installation A high DTR (Data Terminal Ready) signal on the serial port indicates that your computer or terminal is ready to communicate with your TA. DTR normally goes high when a communication program starts or is ready to dial. Persistent DTR dialing enables the TA to automatically redial the number stored in memory location 0 whenever DTR is high, and the serial port does not have an active call. You can enable or disable this feature.
Software/Driver Installation ISDN TA Configuration Utility 1. Before you start the ISDN TA Configuration utility, disconnect the ISIHP-2S/2U by removing the RJ-45 cable from the ISDN jack. 2. Make sure Windows NT Remote Access Service (RAS), or any other application that is using the modem, is shut down. To shut down RAS, click Start, Programs, and then Administrative Tools (Common). Then click Remote Access Admin and click Server, which will indicate whether or not RAS is running.
Software/Driver Installation 10. Click Start, Programs, and then the ISDN TA Configuration Utility icon. 11. The Welcome dialog box appears. Click Next.
Software/Driver Installation 12. The Searching for TA dialog box appears. Click Next. The next dialog box specifies the TA that has been identified.
Software/Driver Installation 13. The Configuration dialog box appears. If you have questions about choices, click Help. After entering information in each dialog box, click Next. 14.The SPID dialog box appears (North America only). Referring to your network configuration notes, enter the appropriate information; then click Next.
Software/Driver Installation 15. The Data Protocol Setup dialog box appears. Referring to your network configuration notes, enter the appropriate information; then click Next. 16. In the Save Configuration dialog box, enter a name to store the configuration. Then click Next.
Software/Driver Installation 17. To load the configuration, click Next in the Load Configuration dialog box. 18. Then click Finish in the Configured dialog box. 19. The first TA now is configured. Click Back to return to the Configuration dialog box and repeat steps 5 through 10 to configure the remaining TA(s). If you install multiple ISIHP-2S/2U in the same PC, you must configure two TAs per card installed.
Software/Driver Installation ConfigMenu Configuration Utility Use the ConfigMenu configuration utility with computers using DOS or Windows 3.x operating systems. ConfigMenu is installed in the TAs as part of the firmware. To use ConfigMenu: 1. Start a data communication program and select the COM port where the TA is connected. 2. In the communication program dialog box, type AT@CONFIG and press ENTER. ConfigMenus Main Menu appears (see screen below). 3.
Software/Driver Installation ConfigMenu Menus Network Configuration Menuconfigures network parameters such as switch type, data and voice TEIs, and data and voice MSNs. When you finish, select Save Network Configuration to save your work. Call Control Configuration Menuchanges how the TA originates and answers calls. Options include Auto Answer, Rings to Answer, Dialing Method, and Persistent DTR Dialing. Data Protocol Menuchanges rate adaption protocol used by the TA.
Software/Driver Installation NetWare Connect (Novell) Driver Installation Multi-Tech Systems provides AIO drivers for the ISIHP-2S/2U, so it can function with Novell compatible asynchronous applications (e.g., NetWare Connect). The AIO driver is simply an NLM (NetWare Loadable Module) that runs on the file server. Drivers must be loaded on the file server where the board is installed. Drivers can be loaded from the file servers console prompt or incorporated for autoloading in the AUTOEXEC.NCF file.
Software/Driver Installation SCO Open Server 5 Driver Installation The installation utility provided by SCO is called custom. This section provides a brief guide for opening the utility and installing the driver. The instructions below should be used only on SCO Open Server 5 systems. When you have completed the steps below, go to Multi-Tech Installation Script, which immediately follows this section. 1.
Software/Driver Installation This section guides you through the Multi-Tech Installation Script for SCO and UNIXWare systems. The script requests information such as how many boards you want to install, what I/O address and IRQ values (interrupt requests) you have selected, and how many pseudo devices you want to create for Multi_View utility. This information extracts the necessary drivers, which will be linked with your systems kernel. 1.
Warranty and Service Information 5. The fifth screen requests you to enter the number of pseudo devices to create for Multi_View Utility. Enter the value and press ENTER. Note: You must enter a minimum of 8 for each board installed. 6. The /dev directory holds device-information files used by the kernel to access the hardware. When you add an ISI card, you must give the ISI ports unique names, so they do not conflict with existing ports or other devices known to your system.
Software/Driver Installation 8. The Multi_View utility initializes the multiple-page capability of terminals with multiple pages of memory. You are asked how many pseudo devices (the total number of pseudo devices you want to make available to the Multi_View utility) to create. This is the total number of devices available to all Multi-Techs terminals. You can have a maximum of 256 pseudo devices in your system. 9. The confirmation screen lists the values you selected.
Software/Driver Installation Multi-Techs Administrative Utility section in the online manual.) 2. The device database can be modified in two ways: To create terminal accounts with default settings, type /tcb/bin/ ttys_update. To customize terminal entries, you must create them individually by entering the system administrators shell (you must be logged in as the root user). To enter the administrators shell, type sysadmsh and press ENTER. 3.
Software/Driver Installation Removing the Driver (SCO Open Server 5) To remove the Multi-Tech Serial Card Driver, enter the configuration utility (e.g., custom for SCO Open Server 5) and follow instructions to remove the entire driver and rebuild the kernel without the ISI driver. If it is necessary to reinstall the driver due to I/O address or IRQ overlap, remove the driver first.
Software/Driver Installation Linux Driver Installation To install the Linux driver: 1. Insert the driver installation diskette. 2. Prepare a temporary installation directory: mkdir isicom 3. Change your current directory to the temporary installation directory: cd \isicom 4. Place the file isicom.tar into the isicom directory. 5. Then extract the file using the tar utility: tar xvf /isicom/isicom.tar 6.
Software/Driver Installation Note: A base I/O address of 0, e.g., ISIBaseX=oxo, or omission of these parameters for any card X, disables that particular card. Miscellaneous: Device files corresponding to ports on the ISIHP-2S cards are created in the /dev folder. Use ttyMxy for normal ports and cumxy for corresponding callout ports. The letter x is the card number (14), and y is the port number, (ap) for 16-port cards. Normal ports (ttyM) are configured for dial-in connections.
Software/Driver Installation Limited Warranty Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.
Index Index A AT commands 41 B Basic Rate Interface (BRI) 4 C ConfigMenu 41 Call Control Configuration Menu 51 Data Protocol Menu 51 Help Menu 51 menus 51 Network Configuration Menu 51 Port Control Configuration Menu 51 Stored Numbers Menu 51 configuration AT commands 41, 51 ConfigMenu 41, 50 ISDN Configuraiton Utility 44 ISDN Configuration Utility 41 ports in Netware Connect 52 connecting to ISDN wall jack 8 Contents, package 5 H hardware computer requirements 6 installation 7 hardware installation int
in SCO Open Server 5 58 removing driver in Windows NT 32 removing software/driver in Windows 95 28 in Windows 98 32 in Windows NT 26 S S/T interface 11 safety warnings 7 SCO Open Server 5 53 service 61 shipping contents 6 software/driver installation in Windows 95 26 in Windows 98 28 in Windows NT 12 T terminal adapter configuring 41 U U interface 11 W warranty 61
