User guide

DEVICE ACTIVATION AND INSTALLATION
Device Activation and Installation
Account Activation for Cellular Devices
Some Multi-Tech cellular modems are pre-configured to operate on a specific cellular network. Before you can use
the modem, you must set up a cellular data account with your service provider. Each service provider has its own
process for adding devices to their network. Refer to Multi-Tech's Cellular Activation site
http://www.multitech.com/activation.go for step-by-step instructions on activating your cellular modem with your
service provider.
Device Phone Number
Every device has a unique phone number. Your service provider supplies a phone number when you activate your
account, or if your device has a SIM card, the phone number may be on it. Wireless service provider
implementation may vary. Consult with your service provider to get the phone number for your device.
Notice for Devices that Use Aeris Radios
One component of your device is a radio. A radio algorithm prevents your device from repeatedly attempting to
connect to the network when the radio:
■ Cannot establish a packet data connection or
■ Fails to access the application server.
When writing applications for your devices, ensure that your applications do not interfere with the radio's
connection retry algorithm. If you fail to do so, Aeris might block network access for your devices.
After your devices reach the end of their commercial lifespan, you must remove them from the Aeris network. To
do so, remove power from the devices and remove their antennas. If your devices continue to attempt to register
with the network after you cancel device subscriptions, Aeris can bill you for any traffic generated by those
devices.
Installing and Removing SIM Cards
Installing a SIM Card
Some models require a SIM card, which is supplied by your service provider. To install the SIM card:
You need:
■ Phillips screwdriver
■ SIM card
1. Disconnect power, if it is connected.
2. Use a small Phillips screwdriver to remove the two SIM cover screws and remove the SIM door.
38 MultiModem
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iCell MTCMR User Guide