® MultiModem Cell Wireless Modem MTCBA-H3-U1 User Guide
Copyright and Technical Support MultiModem® Cell User Guide Wireless Modem MTCBA-H3-U1 Part Number S000512E, Revision E Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2014 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc.
Contents Chapter 1 – Product Description and Specifications .........................................................................................5 Product Description ...................................................................................................................................................... 5 Related Documentation ................................................................................................................................................
Contents Appendix B - Cellular Information ................................................................................................................. 21 Antenna System for Cellular Devices .......................................................................................................................... 21 FCC Requirements for the Antenna ............................................................................................................................. 21 Antenna Specifications ....
Product Description The Multi-Tech MultiModem® Cell cellular modems are ready-to-deploy, standalone modems that provide wireless data communication and integrate seamlessly with virtually any application. The MultiModem Cell cellular modem is based on industry-standard open interface and uses Multi-Tech’s Universal Socket design. The Cell modem is designed with a quad-band GSM/GPRS/HSPA network. The modems include a USB interface.
Chapter 1 – Product Description and Specifications RF Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. ● Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Chapter 1 – Product Description and Specifications Vehicle Safety When using your device in a vehicle: ● Do not use this device while driving. ● Respect national regulations on the use of cellular devices in vehicles. ● If incorrectly installed in a vehicle, operating the wireless device could interfere with the vehicle’s electronics. To avoid such problems, use qualified personnel to install the device. The installer should verify the vehicle electronics are protected from interference.
Chapter 1 – Product Description and Specifications Package Contents Note: For the MTCBA-H3-U1 modem, your wireless provider supplies the SIM card. Unbundled Package without Accessories 1 modem Note: You must supply mounting screws, USB cable, and an antenna.
Chapter 1 – Product Description and Specifications Certifications, Compliance EMC Compliance FCC Part 15 Class B EN55022 Class B EN55024 Radio Compliance FCC Part 22, 24 RSS132, 133 EN301 489-1 EN301 489-7 EN301 489-24 Safety Compliance UL/cUL 60950-1 2nd Ed IEC60950-1 2nd Ed am.1 PTCRB, AT&T Network Compliance 1Actual performance speeds may be affected by a variety of attributes such as cell tower distance, data loads, position of the sun, wind speeds, packet sizes, etc.
Activating Your Wireless Account To activate your wireless account: 1. Go to Multi-Tech’s Cellular Activation website at http://www.multitech.com/activation.go. 2. From the Select Your Product drop-down list, select the model of your modem. 3. Follow the directions on the notice. Determining the Phone Number for the Wireless Modem Every wireless modem has a unique phone number. Your wireless service provider may give you this number. Or the number may be on the SIM card.
Chapter 2 – Activating and Installing the Modem Connecting the Antenna and USB Cable 1. Connect a suitable antenna to the ANT connector. 2. The USB cable uses 500mA from the USB power line. Connect one end of the USB cable to your computer or other USB high power device, such as a hub. Connect the other end to the modem USB connector. Mounting the Modem on a Flat Surface You can mount the modem on a flat surface, if desired.
Chapter 2 – Activating and Installing the Modem Installing the Huawei Driver The following instructions help you install the Huawei driver for a computer using the Windows 7 operating system. Computer operating systems can differ. As such, you may need to modify the instructions in this section to allow for your computer’s unique setup. Use these steps as a guideline to install the driver for all Windows operating systems. 1. From the Multi-Tech website, download drivers to a folder on your local PC. 2.
Chapter 2 – Activating and Installing the Modem 6. When the Driver Software Installation window states “Your device is ready to use”, your modem is installed. Verifying That Your Modem is Properly Installed 1. After you have successfully installed the MultiModem driver, you return to the Phone and Modems Options window. Make sure that the modem is now listed under the column Modem and Attached To (the correct com port). 2. Select the modem and then click Properties. 3.
Using AT Commands to Verify Signal Strength and Roaming Status You can use AT commands to operate, configure, and query your modem. Reference guides document the AT commands. You can download these guides from the Multi-Tech website. To verify signal strength and roaming status, you must use a terminal application such as HyperTerminal. To open this program in Windows XP, go to Start > All Programs > Accessories > Communications > HyperTerminal.
Chapter 3 – Using the Wireless Modem Checking the Modem’s Identity Use the ATI command. This command uses the capital letter I (not L) after AT. ● Type ATI0. The command ends in a zero. The manufacturing data displays, for example: Huawei Modem Multiband G850 1900 ● Type ATI3 The software version displays, for example: 651_09gg... Connecting to the Internet You configure Internet access in Windows Dial-Up Networking (DUN) of the computer that the MultiModem Cell is serving.
Chapter 3 – Using the Wireless Modem Setting the Access Point Name (APN) for MTCBA-H3-U1 So your MTCBA-H3-U1 modem can connect to your provider’s network, set the modem’s APN. The APN is a server name that your account is setup on with your provider. You provider gives you the APN. Some APNs include: ● AT&T; PROXY, or INTERNET, or PUBLIC ● T-Mobile: INTERNET2. VOICESTREAM.COM, INTERNET3.VOICESTREAM.COM, EPC.Tmobile.com or WAP.VOICESTREAM.COM To set the APN: 1.
Chapter 3 – Using the Wireless Modem 10. On the Connection Availability pane, specify if this connection is for anyone’s use or for your use only. Click Next. 11. On the Internet Account Information pane, type the user name and the password for your account. In many cases, a user name and a password are not required. However, some wireless providers require this information. Check with your provider to determine if the user name and password are required. 12.
Chapter 3 – Using the Wireless Modem Using a Generic Dial-Up Method to Connect Users of computers that are not running a Windows operating system can use a generic dial-up method to connect to the Internet. 1. To set up an Access Point Name (APN) enter: AT+CGDCONT=1,“IP”,”” where is the APN server supplied by your carrier. 2. 18 Use ATD*99***1# to dial into the network. Multi-Tech Systems, Inc.
EMC, Safety, and R&TTE Directive Compliance The CE mark is affixed to this product to confirm compliance with the following European Community Directives: Council Directive 2004/108/EC of 31 December 2004 on the approximation of the laws of Member States relating to electromagnetic compatibility; and Council Directive 2006/95/EC of 12 December 2006 on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits; and Council Directive 1999/5/E
Appendix A – Regulatory Compliance Industry Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur. This device complies with Industry Canada RSS Appliance radio exempt from licensing. The operation is permitted for the following two conditions: 1. the device may not cause harmful interference, and 2.
Antenna System for Cellular Devices Wireless performance depends on implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so performance is not compromised. If you make changes to the certified antenna system of the MultiModem, then recertification is required by specific network carriers such as Sprint.
Appendix B - Cellular Information GSM/HSPA/GPRS Antenna Requirements/Specifications Frequency Range Impedance VSWR Typical Radiated Gain Radiation Polarization TRP/TIS 824 – 960 MHz / 1710 – 1990 MHz 50 Ohms VSWR shall not exceed 2.0:1 at any point across the bands of operation 3 dBi on azimuth plane Omni-directional Vertical Including cable loss the total radiate power (TRP) at the antenna shall be no less than +22/24.
Waste Electrical and Electronic Equipment Statement WEEE Directive The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to take-back electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase.
Appendix C – Environmental Information REACH Statement Registration of Substances: After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”. In light of the definition in § 7.
