PRI Card MTPRI-HD23B & MTPRI-HD30B User Guide
PRI Card User Guide P/N 82065901, Revision B Copyright © 1998 by Multi-Tech Systems, Inc. All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc.
Federal Communications Commission Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
No repairs are to be made by you. Repairs are to be made only by MultiTech Systems or its licensees. Unauthorized repairs void registration and warranty. Manufacturer: MultiTech Systems, Inc. Trade Name: CommPlete Model Number: CC2400, CC9600 FCC Registration Number: AU7USA-31090-DE-E Facility Interface Code: Service Order Code: 04DU9-ISN 6.0N Modular Jack (USOC): RJ48C Service Center in USA: MultiTech Systems, Inc.
Ringer Equivalence Number Notice: The ringer equivalence number (REN) asigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the ringer equivalence numbers of all the devices does not exceed 5.
vi CommPlete Communications Server
Table of Contents 1 INTRODUCTION Introduction............................................................................................................................................................... 2 Product Description................................................................................................................................................... 2 Features ...............................................................................................................................
viii CommPlete Communications Server
1 CommPlete Communications Server Introduction 1
PRI Card User Guide Introduction The Multi-Tech PRI Card (MTPRI-HD23B for T1 or MTPRI-HD30B for E1) is a telecommunications interface card that provides CommPlete interconnectivity to Primary Rate ISDN (PRI) public switched telecommunications networks. The MTPRI-HD23 provides 23 B channels that provide 23 user sessions. The MTPRI-HD30 provides 30 B channels for 30 user sessions.
1 Introduction Figure 1. PRI Card Front Panel LED Indicator PHYSICAL LINK Color Green DATA LINK Green RED ALARM Red YELLOW ALARM Yellow DATA CHANNEL CONTROL LED Indicator HOST FIFO HEART BEAT Green Green Color Green Green SYSTEM ERROR Red CHANNEL CLOCK Green CommPlete Communications Server Indication Lit - Indicates LEC circuit connection is active and signaling is correct. Off - Indicates absence of valid LEC circuit signaling. Lit - Indicates reception of a Link Up message from LEC.
PRI Card User Guide Card Components The 8-position DIP switch is located on the lower portion of the card and is used to set the operating modes of the card. The T1 line connector is a RJ48C connector located on lower back of the card and is used to connect to the T1 line facility. The PRI card components are descirbed in detail in the following sections.
1 Introduction 5 enabled Refer to the following listing Refer to the following listing Refer to the following listing Refer to the following listing Equalization Control 4. See Note 1 Equalization Control 3. See Note 2 Equalization Control 2. See Note 2 Equalization Control 1.
PRI Card User Guide Technical Specifications The PRI card operating characteristics and specifications are provided below.
2 CommPlete Communications Server Installation 7
PRI Card User Guide Introduction This chapter describes how to install the PRI card into a CommPlete Communication system. This equipment should be installed only by a qualified service person. Safety Warnings • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jacks are specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
2 Installation Installation Procedure Typically the PRI card will be set up with the 8-position DIP switches all in the DOWN (Closed) position. This setting is for a T1 long haul configuration. If your configuration is different, set the 8-position DIP switches according to the T1 or E1 DIP Switch 5 thru 8 Configuration listing in Chapter 1 of this User Guide. Warning: Power the CommPlete system off before installing the PRI card.
PRI Card User Guide 10 CommPlete Communications Server
3 Solving Problems CommPlete Communications Server 11
PRI card User Guide Introduction This chapter provides the processes and procedures to help solve PRI card problems. The steps are generally presented in the recommended chronological order. General Troubleshooting Process At the first indication of a problem, perform the steps below. The recovery options are listed in the recommended chronological order (from simplest and most likely to most complex and least likely cause). 1. 2.
3 Solving Problems Process. The LEDs can be used for low-level troubleshooting of the ISDN connection. Some of the most common reasons for an ISDN connection failure are: Problems involving HEART BEAT • If the HEART BEAT LED is lit, it indicates the firmware has encountered an unrecoverable error. Verify that the firmware has had time to load properly and that processes are successfully completed. Call Tech Support if the problem persists.