System Manual

EkoTek System Installation and Configuration Manual

9261-8173 issue: 8 Page 35

 Configure the port to set the interface speed to 57600

5. Click OK - a blank terminal window will open. You should now be

communicating directly between the COM port and modem.

 Type 'AT' [enter]

If you are communicating, the modem will reply with 'OK'. If so, proceed to

step 6.

If no 'AT' or 'OK' appears, then there is a basic communication issue

between the PC and the modem - most likely the COM port selected is

incorrect - check this and try again.

If problems persist:

 Check Windows Device Manager (where available)

 Check that the modem is installed

 Check the COM port is enabled and has no clashes (indicated by a

yellow exclamation mark next to it)

 Check the COM port is enabled in the system BIOS setup

6. To store the configuration of the port speed in the modem, type 'AT&B2&W'

[enter]. You should receive 'OK' as a response.

7. Remove the lead from the PC COM port and connect to Port B on the hub.

8. Close the cover on the hub. Ensure that the ribbon for the keypad is

connected to the header on the daughter board, as this is sometimes

dislodged when the cover is removed.

9. Test by dialling in to the modem from a PC. The user name and passwords

are both ‘EkoTek’. The modem should auto answer and the EkoTek menu

screen should be displayed.