Multitone i-Page User and Installation Guide
ISSUE CONTROL Issue Date Remarks 01 01.08.11 First Issue 02 25.10.
i-Page USER AND INSTALLATION GUIDE Index of contents Important User Information Section Description 1.0 2.0 3.0 4.0 4.1 4.2 4.3 4.4 4.5 5.0 5.1 5.2 5.3 5.4 5.
IMPORTANT USER INFORMATION CAUTION THIS PRODUCT HAS NO REPLACEABLE COMPONENTS. ALL FAULTY UNITS SHOULD BE RETURNED TO MULTITONE OR THEIR AGENT, FOR REPAIR. FOR AVAILABLE SPARE PARTS, SEE APPENDIX 6. STATIC SENSITIVE DEVICES ARE USED WITHIN THIS EQUIPMENT. OBSERVE STATIC SAFETY PRECAUTIONS IF CHANGING COMPONENTS. ENSURE THE UNIT IS MOUNTED IN A DRY ENVIRONMENT, BUT NOT OVER A HEAT SOURCE OR IN DIRECT SUNLIGHT.
NOTE: Any equipment and antenna that is installed within an area normally populated whilst it is in use, must be located in a position where people may not approach, or be located within 1m of the radiating antenna, for periods in excess of 5 mins. in any 1 hour. This distance is calculated to include an additional safety margin for the product. Compliance Information EU Territories - This product complies with the requirements of the EU Radio & Telecommunications Terminal Equipment Directive 99/5/EC.
Particular attention should be paid to cord entrance and exit points. Where installation involves an external radio aerial/antenna, the antenna should be located away from power lines. Ensure that where applicable the antenna system is grounded, to provide some protection against voltage surges and the build-up of static charges.
Acknowledgement i-Page wishes to acknowledge that the TCP/IP stack used in this product is Copyright (c) 2001, 2002 Swedish Institute of Computer Science. All rights reserved. This file is part of the lwIP TCP/IP stack. Author: Adam Dunkels adam@sics.se. THIS SOFTWARE IS PROVIDED BY THE AUTHOR ”AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
i-Page User & Installation Guide Product Overview Multitone i-Page is a small to medium business transcoder and supports a range of Multitone and OEM pagers. With a synthesised transmitter that can operate at up to 5watts, i-Page has good radio coverage in the majority of environments.
1.0 Checking supplied equipment Unpack and examine the contents against the list given below: i-Page Transcoder Unit Qty 1 (Fitted with wall mounting plates). Power supply unit, 3-pin plug (UK), 2-pin (Europe) or 2 pin (US/Canada) Qty 1 Desk top antenna assembly * Qty 1 Part no 5501-0024 o Supplied only when requested on SSF o Note that any alternative aerial must be an approved product supplied by Multitone Set up and assembly guide 9261-8880 2 metre ethernet cable.
4.0 Assembly requirements 4.1 Assembly The installation of alarms and servicing of this product must only be carried out by qualified personnel.
Once the bracket is attached to the wall, fit the power supply to the bracket by feeding the DC output lead through the square hole in the bracket, from the inside. With the power supply sitting centrally between the two lugs of the bracket, insert the mains connector into the power supply through the oval hole, ensuring that it is fully pushed in. This locks the power supply into the bracket. Connect the power supply plug into the i-Page power socket. 4.
5.1 i-Page network setup Changing computer IP address o (Example using Microsoft XP) START - MY NETWORK PLACES – VIEW NETWORK CONNECTIONS – LOCAL AREA CONNECTION Select PROPERTIES Select “Use the following IP address”. Enter, 192.168.1.11 and Netmask 255.255.0.0 Select “OK” and “OK” and the new IP address will be saved Open your default browser and type; o http://192.168.1.
Select IP settings from the list. Your i-Page unit may require a new IP address in order that it may be accessed from your local network. Contact your IT / MIS network manager for details or assistance. You must make these changes, in order for you to use you i-Page on your local network. (Refer to section 5.1.) Enter the new IP address and Netmask plus gateway and Syslog IP address. Example: Obtain the IP address Netmask, gateway and Syslog details from your IT network manager.
5.5 Paging setup The PAGING SETUP menu is used for setting basic message type details and an engineering test for transmitter range. The PAGER ADDRESS is a 7-digit number consisting of a 3-digit SYSTEM ADDRESS and a 4-digit USER NUMBER. The pager address is also known as a RIC or CAP CODE System address – These are the left-most 3 digits of the pager address Code format – Select one of the options provided.
Fewer than 4 digits will be packed with leading zeros. For example, if the user number entered is 1 then the saved user number will be 0001. Add user number Add name / description (maximum of 50 characters) Submit to saveTo REMOVE a uyser, select “Remove”. There is no prompt to check the action is correct. 5.8 Adding groups 5.8 Adding groups You may create up to 40 groups of pagers, each with up to 96 members. The permitted number of characters for the user and group name is 50.
5.10 Adding DLC alarm contacts i-Page provides 14 active closed alarm contacts. DLC’s are dry contacts and do not support any drivers for load current. The remote device contact must provide a Lo (Ground) volts point, or a logic value not exceeding 3.3 volts on the alarm wire, to activate i-Page. When a DLC is activated a message will then be sent to a user or group. Refer to technical specification in Appendix 1 for DLC operational details and wiring.
5.12 Backup and restore The backup and restore options allow you to save system data and restore if and when required. Always backup your system data when first setting up i-Page or when any changes are made to the settings. To backup system data; DOWNLOAD o When the “file download” screen opens select SAVE o Give the file a name / date and save to the i-Page folder You will need to create this folder.
Activating the button again will return the unit to its original IP address. When activating the button, ensure that it is depressed squarely, and released fully. 7.0 Paging users and groups The PAGING interface allows you to: Send free format messages to a pager Send free format messages to a group Send preset messages to a user or group Select a beep code for the message Select PAGING from the menu.
10.0 Software upgrades Upgrading software can only be carried out by your supplier or maintainer. Programming software may be obtained from the support section of the Multitone website:http://www.Multitonei-Page.com. Download the zip file and save to the computer from which programming will take place. Run the program:"C:\Program Files\Texas Instruments\Stellaris\LM Flash Programmer\" and configure the following options:- Quick set - Manual configuration Interface - Serial UART Check - Disable baud r
Field software update The software involves a boot loader which can accept new software. Turn the power off, wait for 10 seconds whilst the green power lamp extinguishes, depress the button then repower the unit maintaining the button press for a few seconds. Release the button. The green power lamp will come on, but if the ethernet cable is connected, the ethernet LEDs will remain off. The serial port will now be available for input of a new i-Page software issue.
Appendix 1 DLC Alarm and Serial Port Technical Requirements DLC alarm contacts i-Page provides up to 14 alarm contacts. The cable is not supplied with i-Page and may be ordered separately under part number 7761-8831. The cable must be terminated in accordance with this guide. Any damage to i-Page or customer equipment resulting from connection to high voltages is not the responsibility of Multitone Electronics.
Appendix 2 – Frequently Asked Questions I cannot log in to my i-Page:o Have you set the static IP address on your computer? No – Refer to section 5.1 of installation or starter guide o Is the static address in the same range as i-Page 192.168.1.
Appendix 3- i-Page Specifications Transmitter performance - i-Page * Frequency range: 438 to 470MHz * Frequency stability: +/-2ppm * Output power: 2.5W / 5W * Duty cycle: ≤100% * Normal load impedance: 50 ohms * VSWR protection against short term removal of the antenna (maximum of5 calls with antenna disconnected) * Channel spacing factory set to: 10, 12.5, 20 or 25kHz.
Appendix 4 – Multitone pagers Multitone can offer a range of pagers for use with i-Page Part no. http://www.multitonei-Page.com UHF receiver UHF receiver RPR583MK4 Selectable 2-line or 4-line alphanumeric display .3 selectable display fonts . Icon driven operation . Up to 1,000 character message length . Multiple message memories store up to 24,000 chtrs . 8 information service mailboxes . Selectable audible and/or vibrate alert . Free holster and lanyard . Runs on one AAA battery .
Appendix 5 – i-Page Spares Spares will be limited to complete field replaceable components.
Multitone Electronics plc, Multitone House, Shortwood Copse Lane, Basingstoke, England, RG23 7NL Telephone: +44 (0)1256 320292 Fax: +44 (0)1506 462643 Email: info@multitone.com Web: www.multitone.com This document is for guidance only. Products and services offered are subject to availability and may differ from those described or illustrated in this document as a result of changes. Specifications are subject to change without notice.
