F-114 / F-114P SERVICE MANUAL DIGITA L LASER MFP Contents 1. Precautions 2. Product Specifications & Features 3. Disassembly and Reassembly 4. Alignment & Troubleshooting 5. Exploded Views and Parts Lists 6. System Diagram 7.
Contents 1. Precautions 1.1 Safety Warning 1.2 Caution for safety 1.3 ESD Precautions 1-1 1-2 1-5 2. Product Specifications and Features 2.1 Product Specifications 2.2 Summary of Product 2.2.1 Printer Components 2.2.2 Overview of System 2.2.3 System Layout 2.2.4 Main PBA(SPL Model) 2.2.5 SMPS & HVPS 2.2.6 Engine F/W 2.2.7 OPE PBA 2-1 2-5 2-5 2-9 2-11 2-15 2-18 2-22 2-23 3. Disassembly and Reassembly 3.1 General Precautions on Disassembly 3.2 White Roller Ass,y 3.3 Rear Cover 3.4 Side Cover L 3.
Continued 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 3.20 3.21 3.22 3.23 3.24 3.25 3.26 Scan Motor Ass'y ADF Roller Sub Hook PBA Drive Ass'y DC-Fan Exit Cover Ass'y LSU-Unit Engine Shield Ass'y Main PBA SMPS Fuser Ass'y Transfer Ass'y Feed Ass'y Pick up Ass'y Solenoid 3-10 3-11 3-12 3-13 3-13 3-14 3-15 3-15 3-16 3-17 3-18 3-20 3-21 3-23 3-23 4. Alignment & Troubleshooting 4.1 Alignment and Adjustments 4.1.1 Paper path 4.1.2 Clearing Paper Jams 4.1.3 User Mode(F-114P) 4.1.4 Tech Mode 4.1.
Continued 4.2.3 4.2.4 4.2.5 4.2.6 4.2.7 Copy Problems Paper Feed problems – Causes and Solutions Printer Faults – Causes and Solutions Toner Cartridge Service Software Problems – Causes and Solutions 4-51 4-55 4-63 4-73 4-78 5. Exploded Views & Parts Lists 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.
Precautions 1. Precautions In order to prevent accidents and to prevent damage to the equipment please read the precautions listed below carefully before servicing the printer and follow them closely. 1.1 Safety Warning (1) Only to be serviced by appropriately qualified service engineers. High voltages and lasers inside this product are dangerous. This printer should only be serviced by a suitably trained and qualified service engineer.
Precautions 1.2 Caution for safety 1.2.1 Toxic material This product contains toxic materials that could cause illness if ingested. (1) If the LCD control panel is damaged it is possible for the liquid inside to leak. This liquid is toxic. Contact with the skin should be avoided, wash any splashes from eyes or skin immediately and contact your doctor. If the liquid gets into the mouth or is swallowed see a doctor immediately. (2) Please keep toner cartridges away from children.
Precautions 1.2.3 Handling Precautions The following instructions are for your own personal safety, to avoid injury and so as not to damage the printer (1) Ensure the printer is installed on a level surface, capable of supporting its weight. Failure to do so could cause the printer to tip or fall. (2) printer contains many rollers, gears and fans. Take great care to ensure that you do not catch your fingers, hair or clothing in any of these rotating devices.
Precautions 1.2.5 Disregarding this warning may cause bodily injury (1) Be careful with the high temperature part. The fuser unit works at a high temperature. Use caution when working on the printer. Wait for the fuser to cool down before disassembly. (2) Do not put finger or hair into the rotating parts. Take care when using a printer. It contains many rotating parts. Ensure that fingers, hair, clothing etc. do not become caught in the mechanism as this could cause injury. (3) When you move the printer.
Precautions 1.3 ESD Precautions Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly called “Electrostatically Sensitive (ES) Devices”, or ESDs. Examples of typical ESDs are: integrated circuits, some field effect transistors, and semiconductor “chip” components. The techniques outlined below should be followed to help reduce the incidence of component damage caused by static electricity.
Product spec and feature 2. Product specification and feature 2.1 Product Specifications Specfications are correct at the time of printing. Product specifications are subject to change without notice. See below for product specifications.
Product spec and feature Items Model Name Scan Halftone Scan Method *Scan Speed (Second /scan) Resolution(Optical) Halftone Scan Width Copy Scan Length Speed F-114 Series Gray Color Black&White Max Effective Max Resolution Halftone Copy Quality Selection Text or Original Image type Photo selection Mode FCOT Power Save Stand by *Copy Speed SDMC MDMC Telephone Fax Service Manual Zoom Range Multi Copy Handset 1-Touch Dial Speed Dial TAD TAD I/F Tone/Pulse Earth/Recall SMS External Phone Interface C
Product spec and feature Items Model Name Fax (Continued) Halftone Memory Functions Paper Handling F-114 Series F-114P Memory B/U Casstte ADF 256level Capacity Total memory: 8MB( Fax: 2MB) Optional Memory No Broadcasting Yes Delay TX Yes Memory RX Yes Voice Request No TTI Yes RTI Yes Polling Rx Polling Security Receive Yes Flash No Auto Reduction Yes "F/W Upgrade Yes from Remote" Yes(96 Hour) Type Cassette Input Capacity 250Sheets/20lb Optional Cassette No Output Capacity Max.
Product spec and feature Items Model Name Software F-114 Series F-114P Windows Compatiblity (Scan/Print) Driver M/S Certification Bundle S/W Media Win 2000 Win 2003 Win XP Win Vista GDI Printer TWAIN FaxRCP (Windows ONLY) Mac Printer Mac Scanner Linux Printer Linux Scanner PC-FAX WHQL WIA CD-ROM Manual Diskette Consumables Life Initial Running Toner Sensor (Software) Periodic Replacing Parts Service Manual Yes Yes Yes Yes SPL Yes Yes F-114 No No No No No No No Yes No No No Yes No Yes No No No Yes
Summary of Product Product spec and feature 2.2 Summary of Product This chapter describes the functions and operating principals of the main components. 2.2.1 Printer Components 2.2.1.
Product spec and feature Items Model Name Software F-114P Windows Compatiblity (Scan/Print) Driver M/S Certification Bundle S/W Media Win 2000 Win 2003 Win XP Win Vista GDI Printer TWAIN FaxRCP (Windows ONLY) Mac Printer Mac Scanner Linux Printer Linux Scanner PC-FAX WHQL WIA CD-ROM Manual Diskette Consumables Life Initial Running Toner Sensor (Software) Periodic Replacing Parts Service Manual Yes Yes Yes Yes SPL Yes Yes F-114 Series F-114 No No No No No No No Yes No No No Yes No Yes No No No Yes (
Product spec and feature 2.2.1.
Product spec and feature 4 5 6 S A V E 7 F A X Service Manual 2-8
Product spec and feature 2.2.2 Overview of System The F-114 / F-114P can be divided into the following main constituent parts: Main Controller, Operator’s Panel, PC Interface, Scanner, Line Interface and Power Supply. The Main Controller uses an SPGPm processor. The Operator’s panel; (OPE) has its own MICOM which communicates serially with a UART built into the SPGPm processor. The Scanner uses an Image Processor chip (CIP4) to control the CIS.
Product spec and feature - SMPS Board & HVPS Board These are integrated into a singe PBA. The Power Supply uses the 110VAC/220VAC supply voltage to generate the DC Voltages used by the system. The SMPS has 3 output channels (+5V, +12V, +24V, +24VS) and supplies the Main Board and the OPE Board. The HVPS creates the high voltages (THV/MHV/Supply/Dev) used for the electrophotographic process. The high voltage is created from the 24VS line from the SMPS.
Product spec and feature 2.2.3 System Layout 2.2.3.1 Feeding section There is a universal cassette which automatically loads paper and the manual feed which supplies paper single sheet at a time. The cassette has a friction pad which separates paper to ensure single sheet feeding, and it has a sensor, which checks when the paper tray is empty.
Product spec and feature 2.2.3.4(e) Safety Features • To prevent overheating - 1st protection device: Hardware cuts off when overheated - 2nd protection device: Software cuts off when overheated - 3rd protection device: Thermostat cuts off mains power to the lamp.
Product spec and feature 2.2.3.6 LSU (Laser Scanner Unit) This is the core of the laser printer. It converts the video data received from the computer into an electrostatic latent image on the surface of the OPC drum. This is achieved by controlling the laser beam and exposing the surface of the OPC drum to the laser light. A rotating polygon mirror reflects the laser light onto the OPC and each side of the mirror is one scan line. The OPC drum turns as the paper feeds to scan the image down the page.
Product spec and feature 2.2.3.7 Toner Cartridge The toner cartridge is an integral unit containing the OPC unit and toner unit.
Product spec and feature 2.2.4 Main PBA(SPL Model) The Engine Board and Controller Board have been integrated into a single PBA. This consists of the CPU, printer scanner and line control functions. The CPU functions as the bus controller, I/O handler, motor driver and PC inter-face. The main board sends the Current Image Video data to the LSU and manages the Electrophotographic printing process.
Product spec and feature 2.2.4.1 ASIC (Chorus2) The unt's S3C46Q0X 16/32-bit RISC micro controller is designed to provide a cost-effective, low power, small die size and high performance micro-controller solution for MFP. The S3C46Q0X is developed using ARM7TDMI core, 0.18(m CMOS standard cell, and memory cell. •Main function block • 1.8V internal, 3.
Product spec and feature 2.2.4.4 Sensor input circuit 1) Paper Empty Sensor The Paper Empty sensor (Photo Interrupter) on the SMPS/HVPS PBA is monitored by the CPU on signal(nP_EMPTY, CN3-Pin 1). When the cassette is empty the printer displays a message on the LCD panel. 2) MP Sensing Presence of paper in the MP tray is detected by operation of the MP Sensor (Photo Interrupter) on the SMPS/HVPS PBA.
Product spec and feature 2.2.5 SMPS & HVPS PAPER-EMPTY SENSOR FEED SENSOR MANUAL SENSOR COVER OPEN SWITCH F101 250V L2A EXIT SENSOR CN1 (H/L CON.) F1 110V : 125V/8A 220V : 250V T 5A H F2 110V : 125V/3A 220V : 250V 2A H CN3 (FAN CON.) MAIN PBA CON. MHV OPC THV DEV SUPPLY The SMPS and HVPS are on one integrated board. The SMPS supplies the DC power to the system. It takes either 110V or 220V and outputs the +5V, -5V/0.5A, 12V and 24V supplies to the main and ADF PBAs.
Product spec and feature 2.2.5.1 HVPS(High Voltage Power Supply) 1) Transfer High Voltage (THV+) - Function : It is this voltage that transfers toner from the OPC Drum to the paper. - Output voltage : +1300V DC±20V - Error : IF THV (+) is not present, low density printing occurs due to toner on the OPC Drum not being transferred to the paper. It is possible that waste toner over-flow can occur if this condition persists. Ghost images may appear which repeat at 76mm intervals.
Product spec and feature 2.2.5.2 SMPS (Switching Mode Power Supply) ItThis is the power source for the whole system. It is an independent module so that it is possible to use it for common use. It is mounted at the bottom of the set. It consists of the SMPS section, which supplies the DC power to drive the system, and the AC heater control part, which supplies the power to the fuser. The SMPS has four output channels ((+5V, -5V, +12V, +12Vand +24Vs).
Product spec and feature 6) Feature - Insulating resistance : over 50MΩ (at DC500V) Insulating revisiting pressure : Must be no problem within 1min. (at 1500Vzc, 10mA) Leaking current : under 3.
Product spec and feature 2.2.6 Engine F/W 2.2.6.1 Feeding If feeding from the cassette the drive of the pickup roller is controlled by controlling the pick-up solenoid. The on/off of the solenoid is controlled by controlling the general output port or the external output port. If feeding from the manual feeder the set decides to feed the paper according to the operation of the manual sensor, and by driving the main motor, insert the paper in front of the feed sensor.
Product spec and feature 2.2.6.4 Fusing The temperature of the heat roller's surface is detected according to the resistance value of the thermistor. The thermistor resistance is measured using the A/D converter and thus the CPU can determine the temperature of the heat roller. The AC power is controlled by comparing the target temperature to the value from the thermistor.
Disassembly and Reassembly 3. Disassembly and Reassembly 3.1 General Precautions on Disassembly When you disassemble and reassemble components, you must use extreme caution. The close proximity of cables to moving parts makes proper routing a must. If components are removed, any cables disturbed by the procedure must be restored as close as possible to their original positions. Before removing any component from the machine, note the cable routing that will be affected.
Disassembly and Reassembly 3.2 White Roller Ass,y 1. Open the OPE Unit. 2. Push the Bushing on RH end of the roller slightly inward, then rotate it until it reaches the slot as shown below. Then lift the roller out. 2 White Roller Bush 1 Note: Check the roller for any dirt. Clean with a soft cloth dampened with water. If the roller is heavily worn replace it with a new one. 3.3 Rear Cover 1. Remove the four screws securing the Rear Cover and remove it, as shown below. 2.
Disassembly and Reassembly 3.4 Side Cover L 3. If necessary, remove the two screws securing the Speaker and remove it. 1. Before you remove the Side Cover L, you should remove: - Remove handset and cradle. 2. Release the latches from Frame Ass,y in the direction of the arrow, as shown below. Take care to disconnect speaker harness. Side Cover L Speaker Bracket 3.5 Side Cover R 1. Before you remove the Side Cover R, you should remove: - Rear Cover (see section 3.3) 2.
Disassembly and Reassembly 3.6 OPE Unit 1. Before you remove the OPE Unit, you should remove: - Rear Cover (see section 3.3) 4. Carefully release the latches from Top Cover in the direction of the arrow, as shown below. 2. Unplug the OPE connector from the Main PBA and Scan Motor Harness, as shown below. Then remove the two screws securing the Ground Cable and remove it. Note the position of the bronze earth plate. 1 OPE Unit Speaker 2 5.
Disassembly and Reassembly 6. Remove the seven screws securing the OPE PBA and remove it. 8. Remove the Key Pad from the OPE Cover. OPE PBA Key Pad 7. Remove the Contact Rubber from the OPE Cover.
Disassembly and Reassembly 3.7 ADF Rubber Pad 1. Before you remove the ADF Rubber Pad, you should remove: - Rear Cover (see section 3.3) - OPE Unit (see section 3.6) 2. Insert a flat-blade screwdriver into the slot as shown below, and release the latches. Take out the Rubber Holder and the Rubber Pad. Rubber Pad Rubber Holder Note: • When you reassemble the Rubber Pad, be sure that the Rubber Pad and Holder fit into the Guide Boss and the Holder latches fit into the corresponding holes.
Disassembly and Reassembly 3.8 CIS 3. Unlatch the CIS using a flat-blade screwdriver and release it, as shown below. Disconnect harness from CIS unit. 1. Before you remove the CIS, you should remove: - White Roller Ass'y (see section 3.2) - Rear Cover (see section 3.3) 2. Unplug the CIS connector from the Main PBA. (CN14) CIS 1 CIS CIS 2 3.9 Exit Roller 1. Open the OPE Unit. 2. Pull up the Exit Roller using a flat-blade screwdriver and remove it, as shown below.
Disassembly and Reassembly 3.10 Front Cover Ass'y 1. Take out the Cassette. 3. Unlatch the Front Cover from the Frame Ass'y. Then remove the Front Cover, as shown below. Cassette Front Cover 2. Open the Front Cover.
Disassembly and Reassembly 3.11 Scan Ass'y 3. Remove the four screws securing the Top Cover and remove the Scan Ass'y, as shown below. 1. Before you remove the Scan Ass'y, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) - Side Cover R (see section 3.5) - Front Cover (see section 3.10) Scan Ass'y 2. Unplug the three connectors (OPE, CIS, scan motor) from the Main PBA. Then remove the two Ground Cables, as shown below.
Disassembly and Reassembly 3.12 Scan Motor Ass'y 3. Remove the three silver screws securing the Scan Motor Ass'y and remove it. 1. Before you remove the Scan Motor Ass'y, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) - Side Cover R (see section 3.5) - OPE Unit (see section 3.6) - Front Cover (see section 3.10) - Scan Ass'y (see section 3.11) 2. Open the OPE Unit. Scan Motor Ass'y 4.
Disassembly and Reassembly 3.13 ADF Roller 3. Carefully release the ADF Roller from Top Cover in the direction of the arrow, as shown below. 1. Before you remove the ADF Roller, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) - Side Cover R (see section 3.5) - Front Cover (see section 3.10) - Scan Ass'y (see section 3.11) - Scan Motor Ass'y (see chapter 3.12) 2 2. Carefully release the ADF Gear from the ADF Roller, as shown below.
Disassembly and Reassembly 3.14 Sub Hook PBA 3. Remove the one screws securing the Sub Hook PBA and remove it. 1. Before you remove the Sub Hook PBA, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) Sub Hook PBA 2. Unplug the one connector from the Sub Hook PBA, as shown below.
Disassembly and Reassembly 3.15 Drive Ass'y 1. Before you remove the Drive Ass'y, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) 2. Remove the six screws securing the Drive Ass'y and remove it. Then unplug the one connector from the Drive Motor, as shown below. Drive Ass'y Note : When re-fitting the Drive Ass’y tighten the screws in the order that they are numbered on the base plate. 3.16 DC-Fan 1.
Disassembly and Reassembly 3.17 Exit Cover Ass'y 3. Remove the Exit Gear and Bearing using a flat-blade screwdriver, as shown below. Then take out the Exit Roller. 1. Before you remove the Exit Cover Ass'y, you should remove: - Scan Ass'y (see section 3.11) - Sub High PBA (see section 3.14) Exit Gear 2. Remove the four screws securing the Exit Cover Ass'y and remove it, as shown below.
Disassembly and Reassembly 3.18 LSU-Unit 3. Remove the four screws securing the LSU and remove it. 1. Before you remove the LSU, you should remove: - Scan Ass'y (see section 3.11) 2. Unplug the two connectors from the LSU, as shown below. LSU 3.19 Engine Shield Ass'y 1. Before you remove the Engine Shield Ass'y, you should remove: - Rear Cover (see section 3.3) - Side Cover L (see section 3.4) - Side Cover R (see section 3.5) 2. Remove the twelve screws securing the Engine Shield Ass'y and remove it.
Disassembly and Reassembly 3.20 Main PBA 1. Before you remove the Main PBA, you should remove: - Engine Shield Ass,y (see section 3.19) 2. Remove the three screws securing the Main PBA and remove it. Then carefully release the latches from Supporter, as shown below.
Disassembly and Reassembly 3.21 SMPS 4. Remove the four screws securing the SMPS and remove it. Then Lift the SMPS out, as shown below. 1. Before you remove the SMPS, you should remove: - Engine Shield Ass,y (see section 3.19) 2. Remove the three screws securing the Inlet Bracket and remove it. Inlet Bracket SMPS 3. Unplug one connector.
Disassembly and Reassembly 3.22 Fuser Ass'y 4. Remove the two screws securing the Halogen Lamp. Then take out the Halogen Lamp from the Heat Roller, as shown below. 1. Before you remove the Fuser Ass'y, you should remove: - Engine Shield Ass,y (see section 3.19) 2. Unplug the two connectors from the Main PBA and SMPS, as shown below. Then remove the four screws securing the Fuser Ass'y and remove it. Heat Roller Fuser Ass'y Halogen Lamp 5. Remove one screw securing the Idle Gear and remove it. 3.
Disassembly and Reassembly 6. Remove the four screws securing the Fuser Cover and remove it, as shown below. 8. Remove the one screw securing the Thermister and remove it, as shown below. Claw Fuser Cover Thermister 7. Unwrap the Thermister Harness, as shown below.
Disassembly and Reassembly 3.23 Transfer Ass'y 1. Before you remove the Transfer Ass'y, you should remove: - LSU (see section 3.18) 3. Unplug the PTL Holder connector, then remove the PTL Holder and PTL Lens, as shown below. PTL Holder 2. Remove the three screws securing the Transfer Earth and remove it. PTL Lens Transfer Earth 4. Release the frame latch at the R side of the Transfer roller and lift the roller out. Release the latch on each bush and lift them out.
Disassembly and Reassembly 3.24 Feed Ass'y 1. Before you remove the Feed Ass'y, you should remove: - Scan Ass'y (see section 3.11) - Drive Ass'y (see section 3.15) - LSU (see section 3.18) 4. Remove the three screws securing the Feed Bracket and remove it. Feed Bracket 2. Remove the two screws securing the Paper Guide and remove it. Paper Guide 5. Remove the Idle Gear and Feed Gear2. Feed Gear2 3. Pull up the Feed Idle Bush and Feed Idle Shaft, as shown below.
Disassembly and Reassembly 6. Remove the Feed Gear1 Ass'y. 7. Pull up the Feed Roller and Feed Roller1.
Disassembly and Reassembly 3.25 Pick up Ass'y 1. Before you remove the Pick up Ass'y, you should remove: - Scan Ass'y (see section 3.11) - Drive Ass'y (see section 3.15) - LSU (see section 3.18) - Engine Shield Ass,y (see section 3.19) 3. Take out the Pick up Ass'y, as shown below. 2. Remove the Pick up Gear Ass,y. Pick up Gear Ass'y Bush 1 2 Pick up Ass'y 3.26 Solenoid 1. Before you remove the Solenoid, you should remove: - Scan Ass'y (see section 3.11) - Feed Ass'y (see section 3.
Alignment & Troubleshooting 4. Adjustment and Troubleshooting 4.1 Alignment and Adjustments 4.1.
Alignment & Troubleshooting 4.1.1.
Alignment & Troubleshooting 4.1.1.2 Printer Paper Path 1) After receiving print job the printer feeds printing paper from the cassette or manual feeder. 2) The fed paper passes the paper feeding sensor. (Jam 0 occurs if the sensor is not operated within a certain time) 3) After passing the feed sensor the paper passes through the print process to the paper exit sensor.
Alignment & Troubleshooting 4.1.2 Clearing Paper Jams Occasionally paper can become jammed during a print job. Some of the causes include: • The tray is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The front cover has been opened during a print job. • Paper was used that does not meet paper specifications. • Paper that is outside of the supported size range was used. If a paper jam occurs the On Line/Error LED on the control panel lights red.
Alignment & Troubleshooting 4.1.2.1 Clearing Document Jams When a document jams while passing through the ADF (Automatic Document Feeder) "Document Jam" appears on the display. 4.1.2.1(a) Input Misfeed 1) Remove the remaining documents from the ADF. 2) Pull the jammed document gently out of the ADF. 3) Load the documents back into the ADF. NOTE :To prevent document jams do not use thick, thin or mixed documents.
Alignment & Troubleshooting 4.1.2.1(b) Exit Misfeed 1) Remove the remaining documents from the ADF. 2) Open the control panel by gripping its lower front edge and lifting gently. 3) Pull the document gently out of the ADF. 4) Close the control panel, then load the documents back into the ADF.
Alignment & Troubleshooting 4.1.2.2 Clearing Paper Jams When a paper jam occurs, "Paper Jam" appears on the display. Refer to the table below to locate and clear the paper jam. Message Location of Jam Paper Jam 0 In the paper tray. Paper Jam 1 In the fuser area or around the toner cartridge. Paper Jam 2 In the paper exit area Bypass Jam In the manual feeder To avoid tearing the paper pull the jammed paper out gently and slowly. Follow the steps on the next pages to clear the jam. 4.1.2.2.
Alignment & Troubleshooting 3) Remove the jammed paper by gently pulling it straight out. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in this area, skip to the fuser area around the toner cartridge. 4) Insert the paper tray into the machine until it snaps into place. 5) Open and close the front cover to resume printing.
Alignment & Troubleshooting 4.1.2.3 In the Paper Exit Area 1) Open and close the front cover. The jammed paper is automatically ejected from the machine. If the paper is not ejected continue to step 2. 2) Gently pull the paper out of the front output tray. Skip to step 6. If there is any resistance and the paper does not move when you pull or if you cannot see the paper in the front output tray continue to step 3. 3) Open the rear cover. 4) Remove the jammed paper by gently pulling it straight out.
Alignment & Troubleshooting 4.1.2.4 In the Fuser Area or Around the Toner Cartridge NOTE :The fuser area is hot. Take care when removing paper from the machine. 1) Open the front cover and lightly push down on the cartridge then pull to take it out. 2) Remove the jammed paper by gently pulling it straight out. 3) Replace the toner cartridge and close the front cover. Printing automatically resumes.
Alignment & Troubleshooting 4.1.2.5 In the Bypass Tray "Bypass Jam" appears on the display when you try to print using the manual feeder and the machine does not detect paper due to no paper or improper paper loading. The error message may also occur when the paper is not properly fed into the machine through the manual feeder. In this case pull the paper out of the machine. 4.1.2.6 Tips for Avoiding Paper Jams By selecting the correct paper types most paper jams can be avoided.
Alignment & Troubleshooting 4.1.3 User Mode(SF-565PR) The table below shows the map of User settings available in User Mode. These are fully described in the User Guide and are not included here. 1. Paper Setting Paper Type Paper Size 6. Reports 2. Copy Setup 3. Fax Setup Default-Change Timeout Ring to Answer Darkness Redial Term Redials MSG Confirm. Auto Report Auto Reduction Discard Size Receive Code 5. Advanced Fax 4.
Alignment & Troubleshooting 4.1.4 Tech Mode 4.1.4.1 How to Enter Tech Mode In service (tech) mode the technician can check the machine and perform various tests to help with failure diagnosis. When in Tech mode the machine still performs all normal operations. To enter the Tech mode To enter the Tech mode press in sequence and the LCD briefly displays 'TECH', the machine has entered service (tech) mode. 4.1.4.
Alignment & Troubleshooting 4.1.4.3 Data Setup SEND LEVEL You can set the level of the transmission signal. Typically, the Tx level should be under -12 dBm. Caution : The Send Fax Level is set to the best condition during manufacture. Never change settings arbitrarily. DIAL MODE This function can choose the dialing method. *Default : Dial (Dial/Pulse) MODEM SPEED You can set the maximum modem speed.
Alignment & Troubleshooting FLASH UPGRADE There are 2 methods to update the Flash Rom, Local and Remote. (1) Local Machine • RCP (Remote Control Panel) mode This method is for Parallel Port or USB Port. Connect the PC and activate the RCP (Remote Control Panel) to upgrade the Firmware. < Method > How to Update Firmware using RCP 1. Connect PC and Printer with a USB Cable. 2. Run the RCP utility and select Firmware Update. 3. Search for the Firmware file to be used to update the set using the Browse Icon.
Alignment & Troubleshooting 4.1.4.4 Machine Test SWITCH TEST Use this feature to test all keys on the operation control panel. The result is displayed on the LCD window each time you press a key. MODEM TEST Use this feature to hear various transmission signals to the telephone line from the modem and to check the modem, amplifier and speaker. If no transmission signal sound is heard, it means the modem part of the main board, amplifier, speaker or speaker harness is faulty.
Alignment & Troubleshooting 4.1.4.5 Report PROTOCOL LIST This list shows the sequence of the CCITT group 3 T.30 protocol during the most recent sending or receiving operation. Use this list to check for send and receive errors. If a communication error occurs while the machine is in TECH mode, the protocol list will print automatically. SYSTEM DATA This list provides a list of the user system data settings and tech mode settings.
Alignment & Troubleshooting 4.1.5 Engine Test Mode The Engine Test Mode supplies useful functions to check the condition of the print engine. It tests the condition of each device and displays the result of the test on the LCD. It is divided into 5 functions (0~4), and these are shown below. 4.1.5.1 To enter the Engine Test Mode To enter the Engine Test mode Press in sequence, and the LCD briefly displays ‘Engine Test’, the machine has entered Engine Test Mode.
Alignment & Troubleshooting 4.1.6 Identify Sale Date This function confirms the date that consumer used the product for the first time. When the consumer first operate the machine, it will start the scan and page counters. The time the machine was first used is remembered. These settings are remembered after memory reset (Clear All Memory). < Method > Press MENU, #, 1, 9, 3, # in sequence. Firmware version is displayed on LCD.
Alignment & Troubleshooting 4.1.7 Consumables and Replacement Parts The life cycle outlined below is a general guideline for maintenance purposes and is for reference only. Environmental conditions (temperature, humidity, dust etc.) and actual use can cause these figures to vary.
Alignment & Troubleshooting 4.1.8 Abnormal Image Printing and Defective Roller If a mark or other printing defect occurs at regular intervals down the page it may be caused by a damaged or contaminated roller. Measure the repetition interval and refer to the table below to identify the roller concerned.
Alignment & Troubleshooting 4.1.9 Error Messages The front panel displays the printer's status or error messages. Refer to the list below for an explanation of these messages and how to clear problems. The messages and their meanings are listed in alphabetical order, with numbered messages following. [Bypass Jam] Meaning: The machine has detected a paper feed problem from the BYPASS Tray. Solution: Open the side Cover and clear the jam.
Alignment & Troubleshooting [Jam 1] or [No Cartridge] Meaning: Paper has jammed inside the unit, or the toner cartridge is not installed. Solution: Clear the jam. Install the toner cartridge. Line Busy Meaning: Solution: [Line Error] Meaning: Solution: The remote person did not answer or the line is already engaged. Try again after a few minutes. Your machine cannot connect with the remote machine or has lost contact because of a problem with the phone line. Try again.
Alignment & Troubleshooting NO. Not Assigned Meaning: The speed dial location you tried to use has no number assigned to it. Solution: Dial the number manually with the keypad, or assign the number. [No Paper]Add Paper Meaning: The paper cassette is empty. The printer system stops. Solution: Load new paper in the paper tray. Operation NotAssigned Meaning: You are doing in the Add/ Cancel operation, but there is no jobs waiting. Solution: Check the display to see if there is any scheduled job.
Adjustment and Troubleshooting 4.2 Troubleshooting 4.2.1 Procedure of Checkig the Symptoms Before attempting to repair the printer first obtain a detailed description of the problem from the customer. Power On OP Panel ON? - No Power - Power Module error - Main PBA error - LCD Panel error Ready or Power save Indicate Error Massage Refer to Error Massage
Adjustment and Troubleshooting 4.2.2 The cause and solution of image quality 1) Vertical Black Line and Band Description: 1. Straight thin black vertical lines occur in the prnting 2.
Adjustment and Troubleshooting 2) Vertical White Line Description: White vertical voids in the image.
Adjustment and Troubleshooting 3) Horizontal Black Bands Description: Dark or blurry horizontal stripes occur in the printing periodically (These may occurs at regular intervals down the page.) Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 1. Bad contacts on the toner cartridge high voltage terminals. Clean all HV terminals on the cartridge and on the set frame. Ensure all toner or paper dust particles are removed. 2.
Adjustment and Troubleshooting 4) Black/White Spot Description: 1. Dark or blurry spots occur periodically in the printing 2. White spots occur periodically in the printing Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 1. If dark or blurry black spots occur periodically, the rollers in the Developer may be contaminated with foreign matte or paper particles. (Charge roller : 37.7 mm interval OPC drum : 75.5 mm interval) 2.
Adjustment and Troubleshooting 5) Light Image Description: The printed image is light, with no ghost.
Adjustment and Troubleshooting 6) Dark image or Black Description: The printed image is dark.
Adjustment and Troubleshooting 7) Uneven Density Description: Print Density is uneven between left and right.
Adjustment and Troubleshooting 8) Background Description:Light dark background appears in whole area of the printing. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer The toner cartridge is basically designed to print 3,000 sheets with Std. image. If it prints more than 3,600 sheets with 2% coverage, a background can occur.
Adjustment and Troubleshooting 9) Ghost(1) Description: Ghost occurs at 75.5 mm intervals of the OPC drum in the whole printing. 4-34 Service Manual 75.
Adjustment and Troubleshooting 10) Ghost (2) Description: Ghost occurs at 75 mm intervals of the OPC drum in the whole printing. (When printing on card stock or transparencies using manual feeder) 75 mm Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer When printing on card stock thicker than normal paper or transparencies such as OHP, higher transfer voltage is required.
Adjustment and Troubleshooting 11) Ghost (3) Description: Ghost occurs at 66.3 or 75.5 mm intervals. Digital Digital Printer Printer 66.3 or 75.5 mm Digital Digital Printer Printer Digital Printer Printer Digital 1. Fuser contamination. 4-36 Service Manual Disassemble the fuser and remove any contamination on the rollers. Clean any contamination from between the Thermistor and the Heat roller. (Caution: Take care not to deform the rollers.
Adjustment and Troubleshooting 12) Ghost (4) Description: A White ghost occurs in a black image printing at 32 mm intervals. 32 mm Digital Digital Printer Printer Digital Digital Printer Printer Digital Digital Printer Printer 1. The life of the developer may be expired. 2. Abnormal output from the HVPS. Problem in the toner cartridge, replace the toner cartridge and try to print out again. Check the HVPS supply voltage. Clean all HV terminals on the cartridge and on the set.
Adjustment and Troubleshooting 13) Stains on the Face of Page Description: The background on the face of the printed page is stained. Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer 4-38 Service Manual 1. Toner leakage due to improperly sealed toner cartridge. Replace the toner cartridge. 2. If the transfer roller is contaminated, stains on the face of page will occur. If the transfer roller is contaminated, run PC Cleaning Mode Print 2 or 3 times.
Adjustment and Troubleshooting 14) Stains on Back of Page Description: The back of the page is stained at 45.3 or 75.5 mm intervals. Digital Digital Pri Digital Printer Digital Printer Digital Printer 1. 45.3mm : Transfer roller is contaminated. 2. 75.5mm : Pressure roller is contaminated. Perform the OPC Cleaning Mode Print 2 or 3 times. Run Self-Test to remove the contamination from the transfer roller. Note. Replace the transfer roller if contaminated severely.
Adjustment and Troubleshooting 15) Blank Page Print out (1) Description: Blank page is printed. 1. Bad ground contacts in OPC and/or toner cartridge. 1. Check if the Ground-OPC or the OPC Ground Zener diode are defective or open circuit. (set inside left side) 2. Remove contamination of the terminals on the toner cartridge and the unit.
Adjustment and Troubleshooting 16) Blank Page Print out (2) Description: 1. Blank page is printed. 2. One or several blank pages are printed. 3. When the printer turns on, several blank pages print. 1. Abnormal solenoid. Perform the engine self test using TECH Mode to check if the Solenoid is normal.
Adjustment and Troubleshooting 4.2.2 Fax & Phone Problems 1) No Dial Tone Description: There is no dial tone when the On-Hook dial button is pressed. 1. Check that the telephone line cord supplied with the set is connected to TEL LINE correctly. If the telephone cord is OK but there is no dial tone, try plugging a normal telephone into the wall socket. I this is OK then replace the Main B'd. 2. Listen for a CLICK sound when the OHD key is pressed.
Adjustment and Troubleshooting 2) Defective MF DIAL Description: The MF DIAL is not functioning. 1. Check that the telephone line cord supplied with the set is connected to TEL LINE correctly. If the telephone cord is OK but there is no dial tone, try plugging a normal telephone into the wall socket. I this is OK then replace the Main B'd. 2. Listen for a CLICK sound when the keKEY is pressed. If you cannot hear the OHD CLICK sound, the OPE Ass'y may be defective. Replace the OPE Ass'y. 3.
Adjustment and Troubleshooting 3) Defective FAX FORWARD/RECEIVE Description: FAX FORWARD/RECEIVE is not functioning. 1. Check that you can hear a dial tone by pressing OHD. 2. Check that you can hear a RECEIVE tone when MODEM testing in TECH Mode. 4-44 Service Manual If MODEM testing is normal and there is no dial tone, then try replacing the Main B'd. If testing the MODEM shows a fault replace the Main B'd.
Adjustment and Troubleshooting 4) Defective FAX FORWARD Description: RECEIVE is functioning, but FORWARD is not functioning or received data is corrupt. 1. Check if there is a NOISE line by pressing on-hook dial and listening. 2. Check that the destination fax machine can receive forwarded faxes by using a different sending fax machine (preferably from the same wall socket). 3. Check the cable between the set and the wall socket for damage.
Adjustment and Troubleshooting 5) Defective FAX RECEIVE (1) Description: FORWARD is functioning, but RECEIVE is not functioning or the received data is corrupt. 1. Check if there is a NOISE line by pressing on-hook dial and listening 2. Use a different fax machine to receive from the same sender (if possible on the same wall socket). 4-46 Service Manual If you can hear a noisy line when using on-hook dial, replace or repair the telephone line. Replace the Main.
Adjustment and Troubleshooting 6) Defective FAX RECEIVE (2) Description: Received data are lengthened or cut in the printing. 1. Check if there is a NOISE line by pressing on-hook dial and listening If you can hear a noisy line when using on-hook dial, replace or repair the telephone line. 2. Ask sender to send to another fax machine (if possible connected to the same wall socket) Replace main PBA in sequence.
Adjustment and Troubleshooting 7) Defective FAX RECEIVE (3) Description: The phone is ringing continuously, but it set does not answer the call. 1. Check that the RECEIVE Mode is set to FAX MODE. 4-48 Service Manual If the fault persists even when the RECEIVE Mode is changed to FAX MODE then replace the Main B'd in sequence.
Adjustment and Troubleshooting 8) Defective FAX RECEIVE (4) Description: Received data is reduced by more than 50% in the printing. 1. Check the FAX status of the forwarding side. This is a problem with the sending fax machine. Correct the setting on the remote machine.
Adjustment and Troubleshooting 9) Defective Automatic Receiving Description: The automatic receiving function is not working. 1. Check that the RECEIVE Mode is set to FAX MODE. 4-50 Service Manual 1. If the RECEIVE Mode is set to the TEL MODE, reset it to the FAX MODE. 2. Even after the RECEIVE Mode is changed to the FAX Mode, the problem persists then try to replace the Main B'd in sequence.
Adjustment and Troubleshooting 4.2.3 Copy Problems 1) White Copy Description: Blank page is printed out when copying. 1. Check the Scanner Cover is properly closed. 2. Check shading profile. 3. Check white/black reference voltage on Main PBA. e.q • CIS_SI, CIS_CLK at Chip(U28) Room light can pass through a thin original. Redo shading profile in the tech mode. Replace CN8 if it is defective.
Adjustment and Troubleshooting 2) Black Copy Description: Black page is printed out when Copying. 4-52 Service Manual 1. Check for CIS problem on the Main PBA. Check the CIS harness is properly connected. 2. Check shading profile. Redo shading profile in the tech mode.
Adjustment and Troubleshooting 3) Abnormal noise Description: There is noise from the Platen when copying. 1. Check the Scan Motor and gesr. 2. Check the Motor Driver on Driver PBA. Check for correct assembly of gear and motor. Ensure no parts are fouling and there are no foreign objects in the mechanism or scanner path. Replace any worn parts. Replace the main PBA.
Adjustment and Troubleshooting 4) Defective Image Quality Description: The copied image is excessively light or dark 1. Check shading profile. 2. Check the gap between original and scanner glass. 3. Check printing quality. 4-54 Service Manual Redo shading profile in the tech mode. A gap of more than 0.5 mm can cause a blurred image. Ensure cover close correctly. Replace as necessary.
Adjustment and Troubleshooting 4.2.4 Paper Feed problems – Causes and Solutions 1) Wrong Print Position Description: Printing begins at wrong position on the paper. Wrong sensor timing caused by defective feed sensor actuator.
Adjustment and Troubleshooting 2) JAM 0 Description: 1. Paper is not exited from the cassette. 2. Jam-0 occurs when the paper feeds into the printer 1. Check the Solenoid by using Tech Mode. 2. Check cassette/MP knock-up plate and springs. Replace the solenoid. Repair / replace as required 3. Check paper separator pad Clean with soft cloth dampened with IPA (Isopropyl Alcohol) or water. Replace if required. 4. Check the pick up roller for contamination and correct assembly.
Adjustment and Troubleshooting Continue.. Check the SMPS PBA, Main PBA and all connections. LSU Fuser Toner Cartridge CR DR EXIT Sensor OPC PR SR PTL TR MP Sensor Feed Sensor FR K/R 6. If the paper feeds into the printer and Jam 0 occurs, perform Tech Mode to check feed sensor.
Adjustment and Troubleshooting 3) JAM 1 Description: 1. Paper is jammed in front of or inside the fuser. 2. Paper is stuck in the exit roller and in the fuser just after passing through the Actuator-Feed. 1. If the recording paper is jammed in front of or inside the fuser. Replace the SMPS or Exit-Sensor. 2. If the recording paper is stuck in the discharge roller and the fuser just after passing through the Actuator-Feed, Feed Actuator may be defective. 1. Replace the Main PBA. 2.
Adjustment and Troubleshooting 4) JAM 2 Description: 1. Recording paper is jammed in front of or inside the fuser. 2. Recording paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-Feed. 1. If the paper is completely fed out of the printer, but Jam 2 occurs : Exit sensor is defective. • After the paper is completely discharged, actuator Exit should return to the original position to shut the photo-sensor.
Adjustment and Troubleshooting 5) Multi-Feeding Description: Multiple sheets of paper are fed at once. 1. Check that the paper size guides are set correctly (cassette and MPF tray). 2. Solenoid malfunction (the solenoid does not work properly). 4-60 Adjust paper guides. Replace the solenoids or PBA as appropriate. 3. Friction Pad is contaminated. Clean the friction pad rubber with a soft cloth dampened with IPA (Isopropyl Alcohol) or water. 4. Paper has a rough surface texture.
Adjustment and Troubleshooting 6) Paper rolled in the fuser Description: Paper rolled around fuser rollers or ‘Concertina’ jam 1. Contamination of the pressure roller or heat roller. 2. Damaged or deformed ribs, claws or springs. After disassembling the fuser, clean contamination from between the heat roller and the thermistor and also clean contamination from the pressure roller. Clean the surface of the rollers with IPA or water.
Adjustment and Troubleshooting 7) Paper rolled on the OPC Drum Description: Paper is rolled up in the OPC. 1. Paper is too thin. 2. The face of paper is curled. 4-62 Service Manual Use paper that conforms to the printer specification. Ensure paper is stored properly to prevent curl. Note. To remove paper rolled in the OPC. • Remove the toner cartridge from the set, taking care not to touch the green surface. Use the gearwheel at the side to rotate the OPC drum and pull the paper from the cassette.
Adjustment and Troubleshooting 4.2.5 Printer Faults – Causes and Solutions 1) Fuser Error Description: A message "Open Heat Error/Over heat/Heating Error' is displayed in the LCD panel. 1. Thermostat, fuser power cable or heat lamp is open circuit. Replace the whole fuser assembly if the thermostat is open circuit. 2. Thermistor is open circuit. Replace the whole fuser assembly if the thermistor sensor is faulty. 3. Heat lamp ON/OFF test Replace the fuser. 4.
Adjustment and Troubleshooting 2) LSU Error Description: A message “LSU Error” is displayed in the LCD panel. 4-64 Service Manual 1. LSU cable or connector faulty. Use TECH mode to test the LSU - Replace the LSU - Replace a main board if the same error persists after replacing a LSU. 2. LSU motor is faulty. Use TECH mode to test the LSU - Replace the LSU - Replace a main board if the same error persists after replacing a LSU. 3. Check the HSYNC signal.
Adjustment and Troubleshooting 3) Fuser gear melts due to overheating causing Paper Jam. Description: Constant Jam where paper is entering Fuser unit. Fuser rollers do not turn 1. Check the Heat Lamp, thermostat and thermistor Use EDC Mode to test the fuser. Replace Fuser unit Replace SMPS or Main PBA as appropriate.
Adjustment and Troubleshooting 4) Paper Empty Description: Paper Empty is displayed in the LCD panel even when paper is loaded in the cassette. 1. Deformed paper sensor actuator or faulty sensor. Replace the defective actuator or sensor. 2. SMPS PBA or Main PBA is defective. Replace the SMPS PBA or MAIN PBA as appropriate. 3. Faulty cables or connectors.
Adjustment and Troubleshooting 5) Paper Empty without indication Description: The paper empty message does not appear in the LCD when the paper cassette is empty. 1. Deformed paper sensor actuator or faulty sensor. Replace the defective actuator. 2. SMPS PBA or Main PBA is defective. Replace the SMPS PBA or MAIN PBA as appropriate.
Adjustment and Troubleshooting 6) Cover Open Description: The Cover Open message appears on the LCD even when the print cover is closed. 1. The ‘Open Cover’ microswitch may be stuck or faulty. 2. The tab on the front cover may be damaged or broken. 3. Check the connector and cables between Switch and main PBA. 4-68 Service Manual Use TECH mode(“cover sensor test”) to check cover switch operation. Check and replace switch if necessary. Replace the front cover.
Adjustment and Troubleshooting 7) No error message when the cover is open Description: The Cover Open message does not appears on the LCD even when the print cover is open. 1. The ‘Open Cover’ microswitch may be stuck or faulty. 2. Check the connector and cables between Switch and main PBA. Use TECH mode(“cover sensor test”) to check cover switch operation. Check and replace switch if necessary. Replace the Main Control board or Cover Open S/W as necessary.
Adjustment and Troubleshooting 8) Defective motor operation Description: Main motor is faulty and paper does not feed into the printer, resulting in Jam 0' 1. The main motor harness or Motor PCB may be faulty. Check the motor harnesses and connectors, replace if defective.. If the problem persists replace the main PBA. Note. Check motor operation using EDC Mode.
Adjustment and Troubleshooting 9) No Power Description: When system power is turned on the LCD panel does not come on. 1. Check if the power input and SMPS output are normal. Replace the power supply cord or SMPS. Check power fuse and SMPS fuses replace if necessary. 2. LCD panel does not come on but normal start up sounds are heard. Replace the OP panel. 3. After replacing SMPS display does not come on and no start up sounds are heard. Replace the main PBA panel.
Adjustment and Troubleshooting 10) Printed Vertical Lines become curved Description: When printing, vertical lines are not straight. 1. Check stability of 24V supply to LSU. 4-72 Service Manual 24V stable - Replace LSU. 24V unstable replace SMPS, if the problem persists replace the main PBA.
Adjustment and Troubleshooting 4.2.6 Toner Cartridge Service Only authorized toner cartridges should be used. Printing defects or set damage caused by the use of non-approved toner cartridges or un-licensed toner refills are not covered by the guarantee. 4.2.6.1 Precautions on Safe-keeping of Toner Cartridge Excessive exposure to direct light for more than a few minutes may cause damage to the cartridge. 4.2.6.
Adjustment and Troubleshooting 4.2.6.3 Standard of guarantee for consumable parts. Please refer to User's Manual or Instructions on Fax/Printer Consumables SVC manual for the criteria for judging the quality of consumable parts the standard of guarantee on those parts. • Spotting a refilled cartridge by eye. One way security screws are used in the manufacture of the cartridge – check if these are damaged. 4.2.6.4 Error messages in the LCD window related to toner.
Adjustment and Troubleshooting 4.2.6.5 Signs and Measures of Poor toner cartridge Fault Light image and partially blank image (Cartridge life is ended.) Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Signs • The printed image is light or dirty and untidy. • Parts of the image are not printed. • Periodically a "tick tick" noise occurs. Cause & Check 1. If the image is light or dirty and untidy - Shake the toner cartridge and then recheck.
Adjustment and Troubleshooting Fault White Black spot Digital Printer Digital Printer Digital Printer Digital Printer Digital Printer Signs • Light or dark black dots on the image occur periodically. • White spots occur in the image periodically. Cause & Check Solution 1. If light or dark black dots occur at regular intervals this is because the toner cartridge rollers are contaminated with foreign substance or paper particles. (1)38mm interval : Charge roller (2)95mm interval : OPC cycle 1.
Adjustment and Troubleshooting Fault Ghost & Image Contamination Signs Cause & Check Solution 1. The printed image is too light • The printed image or dark, or partially is too light or dark, contaminated black. or partially (a) Check if foreign substance contaminated black. or toner are stuck to the terminals (point of contact) • Totally of the toner cartridge or set. contaminated black. (b) Check if the terminal (Black image assembly is normal. printed out) 1.
Adjustment and Troubleshooting 4.2.7 Software Problems – Causes and Solutions 1) The printer is not working (1) Description: While Power turned on, the printer is not working in the printing mode. 1. Run Self-Test Mode: using the menu buttons print the test page. (Menu, Enter, Enter). 2. Check that the PC and the printer are properly connected and that the toner cartridge installed correctly. 3. Check that the printer cable is directly connected to the printer.
Adjustment and Troubleshooting 2) Abnormal Printing Description: Printing does not work – even after replacing the cable Printer does not work at all or strange fonts are printed, 1. Set up the parallel port using CMOS SETUP. Ensure that ECP (best) or SPP is selected in the CMOS (BIOS) setup. 2. Printer Driver Error. Ensure that the correct driver is loaded. Use the driver supplied on the CD or downloaded from the web site. DO NOT use the Microsoft driver supplied with the Windows operating system.
Adjustment and Troubleshooting 3) SPOOL Error Description: SPOOL (simultaneous peripheral operations online) is the process Windows uses to manage print jobs. Jobs are processed and then stored on the hard disk until the printer is ready to accept them 1. Insufficient space on the hard disk in the directory assigned for the basic spool. 2. If previous printing errors were not solved. Delete any unnecessary files to provide more space for spool storage.
Adjustment and Troubleshooting Continue.. 6. Memory is less than suggested. Add up more memory to the PC. How to delete the data in the spool manager. In the spool manager, the installed drivers and the list of the documents waiting to be printed are shown. Select the document to be deleted and check delete in the menu. If the job you are deleting is the current job when you delete the job data that has already been transferred to the printer’s memory will still be printed.
Exploded View and Parts list 5. Exploded Views and Parts List Contents 5.1 Main Exploded View 5-2 5.2 Top Cover Exploded View 5-5 5.3 OPE Ass’y Exploded View 5-7 5.4 Scan Upper Ass’y Exploded View 5-9 5.5 Main Frame Exploded View 5-11 5.6 Fuser Unit Exploded View 5-14 5.7 Exit Cover Exploded View 5-16 5.8 Cassette Unit Exploded View 5-18 DIGITAL LASER MFP Contents 1. Precautions 2. Product spec and feature 3. Disassembly and Reassembly 4. Alignment & Troubleshooting 5.
Service Manual 25 26 15 9 5-2 8-2 9-3 9-5 9-4 8 9-6 0 9-1 9-2 8-1 6 11 6-2 21 Toner Cartridge 6-1 17 11-2 11-1 11-3 17-1 3 17-2 4 5 20 27 17-2 14 14-1 28 17-2 14-2 14-3 2 19 16 13 18 1 10 12 12-1 12-2 Exploded View and Parts List 5.
Exploded View and Parts List 5-1 5-2 12 9 1 0 2 7 10 11 18 20 16 17 14 20 15 19 6 13 8 3 21-2 21 5-3 4 21-1 5 5.
Exploded View and Parts List 5.
Exploded View and Parts List 5.
Service Manual 5-11 47-2 50 47-1 46 26 47-4 51 47-3 47 47-5 45-1 45-2 43 27-1 45-3 6 42 25 27-2 13 45 44 0 27-3 41 16 40 39 55 54 24 33 27-5 27-4 37 38 27-6 27-4 20 57 17 35 52 25 21 27 23 19 6 5 53 6 22 18 5 36 49 15 7 37 38 56 29 13 14 32 31 10 1 3 28 11 30 16 8 9 12 Transfer Roller 34 4 48 2 Exploded View and Parts List 5.
Exploded View and Parts List 5.
Exploded View and Parts List 5.
Exploded View and Parts List 5.
Service Manual 9-1 SCAN MOTOR 6P SENSOR DRIVER KEY SCAN LCD/LED DEIVER HT48C50 14P LCD(16x2) 5P 200dpi,Mono CIS P_SCAN. SENSOR P_DET. SENSOR OPE 8P Image Processor CACHE(4K) MEMORY I/F UART*2 PVC DMAC I/O I/F ITU USB 1.1 P1284 6P CIS SIG. AFE (STA471) SCAN MOTOR DRIVER Handset 14P 6P ARM9TDMI IEEE1284 GEU S3C46Q0X USB 1.1 MODULAR JACK. HOOK S/W HOOK 6P 2P AUDIO PART (33.6kbps) MODEM (8MB) OPTION. 16MB SDRAM (2MB) FLASH MEMORY RESET (Batt.
Service Manual LIU B'd CN1 9-2 USB 1.1 PARALLEL CN15 2 4 6 8 10 12 14 1 3 5 7 9 11 13 OPE B'd SCAN MOTOR 1.SCA N MO T_B 2.SCAN M OT _A 3,4.+24V 5.SCA N M OT_NB 6.SCANMOT _NA 7,8,9,10. DGND 11.+5V 12.OPE_RX 13.nOPE_RST 14.OPE_TX CN12 CN10 CN2 1.MOD EM_T X1 2.MODE M_T X2 3.M ODE M_ RX 4.DGND 5.REMOT E 6.nEXT _PHON E 7.nRING 8.nHO OK_DE T 9.DGND 10.nCML1 11.nDP 12.HS_TX _CTL 13.HS_VOL _CTL 14.HS_RX_CTL 15.HS_M UTE 16.+5V 17.-5V 18.DGND Extrn al LINE TEL LINE 1.M IC+ 2.RCV+ 3.M IC4.RCV5.
Reference Information 7. Reference Information This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space required when installing the printer. A definition of tests pages is also included. 7.1 Tool for Troubleshooting The following tools are recommended safe and easy troubleshooting as described in this service manual.
Reference Information 7.2 Acronyms and Abbreviations The table in the below explains abbreviations used in this service manual. The contents of this service manual are declared with abbreviations in many parts. Please refer to the table.
Reference Information LCD Liquid Crystal Display SMPS Switching Mode Power Supply LED Light Emitting Diode SPGP Printer Graphic Processor LSU Laser Scanning Unit SPL Printer Language MB Megabyte Spool Simultaneous Peripheral Operation Online MHz Megahertz SURF Surface Rapid Fusing MPBF Mean Prints Between Failure SW Switch MPF/MPT Multi Purpose Feeder/Multi Purpose Tray sync Synchronous or Synchronization NIC Network Interface Card T1 ITB NPC Network Printer Card T2 Transf
Reference Information 7.3 Select a location for the printer • Leave enough room to open the printer trays, covers, and allow for proper ventilation.
Reference Information 7.4 Sample Tests Patterns The sample patterns shown below are the standard test patterns used in the factory. The life of the toner cartridge, developer cartridge and printing speed are measured with the pattern shown below (5%). The A4 ISO 19752 standard pattern samples are reproduced reduced to 70% of the actual A4 size.
Muratec America, Inc. 3301 East Plano Parkway, Ste. 100 Plano, Texas 75074 (469) 429-3300 (Tel) (469) 429-3465 (Fax) www.muratec.
