Operating Instructions For Muratec’s F-150, F-120 and F-100 plain-paper fax machines
MBS order number: OMF120/100 Muratec America, Inc. 6400 International Parkway Suite 1500 Plano, Texas 75093 http://www.muratec.
Welcome …
As an ENERGY STAR® partner, Muratec America, Inc., has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Copyright © 1998 by Muratec America, Inc.; all rights reserved. Muratec, the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America, Inc. ENERGY STAR is a registered mark of the United States Environmental Protection Agency.
Welcome to your Muratec fax machine! We know you want to use your machine now, without first having to climb over a mountain of jargon. So we’ve divided these instructions into three sections. • “Getting started” (see page 1.1) covers only what you absolutely have to know to use your machine immediately. • “Beyond the basics” (see page 2.1) provides more details. When you have time, look through it to learn more about your machine’s many features, as well as fax in general.
What’s in these operating instructions Note: Each section also contains its own (more abbreviated) table of contents, as well. Getting started What’s in this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 A quick introduction to fax in general . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Make sure it’s out of the packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 What are all the parts? . . . . . . . . . . . . . . . .
Basket cases: batch transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating or modifying a batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Erasing an empty batch box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a list of your batch boxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing a document for batch transmission . . . . . . . . . . . . . . . . . . . . . . Printing a list of stored batch documents . . .
Getting started A quick and friendly trip through the basics of your Muratec fax machine
Getting started What’s inside this section A quick introduction to fax in general . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Make sure it’s all out of the packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 What are all the parts? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 A quick introduction to fax in general What’s a fax document? What do the keys do? . . . . . . . . . . . . . . . . .
Getting started Make sure it’s all out of the packaging The drawing, below, shows what should be included in the packaging: What are all the parts? Note: Don’t worry if some of the terms used here are unclear to you right now! We’ll explain everything fully. Once you’re more familiar with these terms, this page will be an even handier reference to your fax machine.
Getting started 7 8 9 10 11 12 13 14 15 16 Scanner cover release — Pull up on this to open the scanner cover. Scanner cover — Open this (by using the scanner cover release) to provide access to the original document (what you put into the machine for faxing or copying) during occasional jams. Document feeder — The slot into which you place your original document for faxing or copying. It holds up to 50 sheets.
Getting started What do the keys do? 4 3 2 1 5 6 7 8 9 10 11 12 13 14 a g 30 29 28 27 26 25 24 23 22 21 20 19 18 17 16 15 Here’s a brief description of the keys on your fax machine and what they do, as well as a look at your machine’s indicator lights and their meanings. Important: Some of the functions we’ll mention, here, are covered in the “Beyond the basics” section. 1 2 3 4 5 6 1.
Getting started 15 16 17 18 19 START 20 21 22 23 24 25 26 MONITOR/CALL 27 28 29 30 COPY — Begins a manual fax transmission or reception. — Press this key to make one copy, or multiple copies of a document. — An all-purpose “Whoa!” key. Stops the current operation, ejects a document from the document feeder and cancels alarms. STOP — Lets you quickly disconnect a call and go right to the next one without having to hang up the handset.
Getting started Setting up Pick an installation spot before going ahead Install the printing supplies Where should you install your fax machine? The location should be: • Clean — Dust buildup can damage your machine. (However, do not use a cover! See next item.) • In the open — Allow at least 12″ of clearance around your machine. Be sure that you never cover the machine: its vents must be able to “breathe.” • Away from direct sunlight — This helps avoid overheating.
Getting started Loading paper 4 Unpack the toner cartridge from its carton. Then, holding the toner cartridge with both hands, shake it well as shown (note the arrows). 5 Install the toner cartridge in the printer, making sure that the cartridge’s four pins (two each at the front and rear sides) fit in the slits inside the printer frame.
Getting started Attach the paper-handling parts 1 Attach the document tray by inserting it into the appropriate holes, as shown. 2 Attach the paper hopper into the appropriate hole, as shown. Press gently until the hopper won’t go in any farther. Paper hopper 4 Document hopper Use the AC power switch to turn on your machine. The markings are international standards: I means on, O means off.
Getting started 2 3 4 If the volume you hear is satisfactory, skip to step 4. Otherwise, go on to step 3. Adjust the volume as you wish: To turn the volume up, press /PROGRAM. To turn the volume down, press The display, or LCD, indicates the volume. Here are the possible settings: ** Tel Mode ** Volume:n n n n n n = Loudest setting. ** Tel Mode Volume:n n n n ** = Medium setting. ** Tel Mode Volume:n n ** ** Tel Mode Volume: ** 2 .
Getting started EasyStart Your Muratec fax machine comes with EasyStart. It guides you in entering the bare-bones settings required for normal operation — so it’s easy for you to start using your machine quickly. (Of course, you can make other settings later or change these settings. We’ll explain in “Beyond the basics,” beginning on page 2.1.) 2 Important: At the end of EasyStart, your machine will print a list of its settings.
Getting started 4 The LCD now asks whether you want to set the calendar/clock for automatic recognition of daylight saving time (DST). 10 Important: You enter letters and other non-numeric characters through the one-touch keys. Daylight Saving:Off Program/Enter Your Name _ When the setting is On, your machine automatically will set itself to DST or to standard time, depending upon the calendar setting, at 2 AM on the appropriate “switchover” Sundays each year.
Getting started 13 To change the setting, press or /PROGRAM once or twice until your choice appears (here, we’ve changed the setting to Pulse mode): Phone Type: Pulse Program/Enter 14 15 Press ENTER to save the setting and continue. One more thing to do! The LCD now asks whether you want to print a list of all of its settings (including some we’ll cover in “Beyond the Basics,” which begins on page 2.1). Print Setting List Enter/Stop • If you want to print a list, press ENTER.
Getting started Sending faxes Some guidelines How big — and small — your pages can be While you’ll probably be sending normal-sized documents the vast majority of the time, you can fax a piece of paper as small as a notepad sheet or nearly 3′ long! To be precise, the acceptable dimensions (width × length) are: SINGLE-SHEET TRANSMISSION MULTIPLE-SHEET TRANSMISSION Maximum: 11.0″ × 35.4″ Maximum: 10.1″ × 14.4″ Minimum: 5.8″ × 4.1″ Minimum: 5.8″ × 4.
Getting started Changing the pause length The pause is set by the factory to last five seconds, but you can set it to last as long as ten seconds if necessary. If you find the five-second pause is satisfactory when you use it with your phone system, do not make this change. But, if you must: 1 Press How to insert a document 1 Adjust the document guides — by sliding either of them to the left or right — to fit the page (s) you’ll be faxing.
Getting started You can set your fax always to transmit from memory as a default. Note: Whichever choice you make, you can override that choice one transmission at a time by pressing MEMORY TRANSMIT. After completing the communication, your fax will return to your desired transmission setting. Note: Although it’s probably best to decide to transmit from memory, be aware that certain types of documents can quickly exhaust even your machine’s large memory supply.
Getting started Sending a fax with on-hook dialing or a handset If the call doesn’t go through: redialing You also can fax a document by dialing using either the monitor speaker (This is called “on-hook” dialing) or the optional handset. If the call fails (and you were using neither the monitor speaker or an optional handset), your machine will redial, automatically, the fax call you just tried. While in this Auto Redial mode, the machine can receive faxes and make as many as 99 fax transmissions.
Getting started To redial a voice call (using the optional handset) manually: 1 2 Obtain a dial tone: either press MONITOR/CALL or lift the optional handset. Press REDIAL/PAUSE. When the other person answers, speak to him/her on the optional handset. Making redial settings It’s up to you how many times the fax redials a number and how long it waits during redials (that’s called the redial interval). Here’s how to make those settings: 1 Press /PROGRAM, J, 0, 7, ENTER.
Getting started Receiving faxes So what’s the big deal, anyway?!? That may be what you’re wondering, upon seeing the title above. After all, telling you how to send faxes is one thing, but — as long as the fax machine is running and has paper installed — why spend time on explaining how to receive faxes? Well, you have a point. Still, there are just a few little niceties you may find helpful to know.
Getting started Tel Ready mode: when Auto Answer is off Use it if: • You intend to use the same line for both fax and phone calls and • You’re using, on that line, at least one other phone which is not connected to your fax machine and • You have installed an optional handset on your fax machine. In this mode: Your fax machine never answers calls automatically; you must answer each call and handle it as described in “Answering calls manually — for both reception modes” (this page, left column).
Getting started Fax Ready mode When the paper runs out Use it if: Getting the word from your machine You have your fax machine installed on a “dedicated” line (one it doesn’t share with a second phone). In this mode: Your fax machine answers each incoming call after a certain number of rings (see page 2.5) and attempts fax reception. To select Fax Ready: 1 2 If there isn’t a document in the feeder, skip to step 2. If there’s a document in the feeder, press STOP so it will feed out.
Beyond the basics We’ve covered the “musts.” Now, let’s explore the goodies.
Beyond the basics What’s inside this section Getting everything just the way you want it . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.2 Autodialer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.8 It’s a great phone, too . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.17 Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Beyond the basics Getting everything just the way you want it The EasyStart feature guided you through the “just-gotta” settings on your machine. In the next few pages, we’ll cover other settings.
Beyond the basics Using U4/CODE to enter characters Making settings for printing faxes Certain settings give you a chance to enter some kind of identifying name. As explained earlier (page 1.11), you can do this with the one-touch keys. But you may also use the U4/CODE key in combination with other keys to produce a wide variety of characters, as well as regular letters and numbers.
Beyond the basics Reduction margin Your fax machine’s reduction margin is measured in millimeters (mm). We’ll define it by explaining how it’s used: When a fax message enters your machine’s electronic brain, the machine measures the message’s length and compares it to (a) the length of your selected paper plus (b) the reduction margin you set.
Beyond the basics 1 Press /PROGRAM, J, 0, 3, ENTER. The LCD shows the current copy reduction rate: 2 Copy Reduc Rate:Auto Set # Of Rings If the setting you see is acceptable, skip to step 3. Otherwise, proceed to step 2. 2 To change the setting, press or /PROGRAM repeatedly until your chosen reduction setting appears. In this example, we’ve chosen 75%. Copy Reduc Rate: 75% 3 Press ENTER to save the setting.
Beyond the basics Setting silent mode Setting the transmission confirmation stamp If you and your fax machine share a quiet place, you’ll really appreciate being able to put the machine into silent mode. This mutes both the ringer and the “I’m done!” beep your machine makes after sending or receiving a fax or making a copy. You can set your fax machine so that it will automatically place a small stamp mark on the front of each original document that it successfully scans.
Beyond the basics To print the settings list: Setting the language While English is the language in which your machine initially is set to display messages and print reports, you can set it to “speak” French or Spanish, too! As you give the order for the machine to change languages, it “rolls” from English to French to Spanish and then back to English. To make the change from one language to the next, press /PROGRAM, #. 1 Press /PROGRAM, I, ENTER.
Beyond the basics Autodialer Your fax machine’s autodialer is one of its most versatile features. It stores your most frequently called phone and fax numbers for instant recall so you don’t have to remember them. Now, it’s easy to dial even the most complicated international calls! Autodialer basics How do you autodial? There are two kinds of autodialer numbers.
Beyond the basics DIALING OPTIONS (3 times), then /PROGRAM (once) characters (such as a long-distance carrier’s access code) which must be in DTMF tone. Do not use on a tone line. 4 B :Fax Number _ Considering call groups As we’ll explain more fully later, your fax machine can broadcast — send the same fax to numerous remote machines (see “Broadcasting,” page 2.18). As you “train” your autodialer, you may wish to set up call groups.
Beyond the basics 10 The machine now is prompting you for a name — a Location ID, remember? — so you’ll be able to find it easily in the EasyDial directory (see pages 2.15–2.16). You may now designate up to 32 call groups to which this number will belong. (If necessary, review “Considering call groups,” page 2.9.) If you do not wish to enter or change this number’s Location ID, skip to step 11. If you do wish to enter or change this number’s Location ID, proceed to step 10.
Beyond the basics 3 Toggle between transmission from the feeder or from memory if necessary, by pressing MEMORY TRANSMIT. 4 Press the one-touch key in which you’ve stored the number. The machine will handle the call from here, although the exact sequence of events will vary depending upon whether you specified transmission from memory or transmission from the feeder: If you specified transmission from memory: • Your fax machine scans your document into memory first, then dials the other fax machine.
Beyond the basics 2 Press the one-touch key in which you’ve stored the number. As the machine dials, it will show the number on the LCD: ** Tel Mode 9-555-2842_ ** Note: Remember that your fax machine’s monitor speaker is not a speakerphone; so, if you dialed by using the monitor speaker, be sure to pick up the handset and speak to the other person when he/she answers! Note: You also can use this method to dial a fax call when, for some reason, you want to hear the other fax’s answering fax tones.
Beyond the basics 5 Use the numeric keypad to enter the speed-dial number exactly as your machine should dial it, including whatever access codes your phone system may require. (You may want to review “Special dialing characters,” page 2.8.) The number can be up to 40 characters in length: 10 Important: As in EasyStart, you enter letters and other non-numeric characters through using the one-touch keys. 005:Fax Number 9-1-555-567-1234_ 005:Name _ Your display can show only 20 characters at a time.
Beyond the basics 12 Fax dialing via speed-dial The LCD now displays: 005:Group No. _ 005:Group No. or 1,4,12_ You may now designate up to 32 call groups to which this number will belong. (If necessary, review “Considering call groups,” page 2.9.) If you do not wish to change this number’s call group status, skip to step 14. If you do wish to change this number’s call group status, proceed to step 13. 13 Use the numeric keypad to enter the call groups to which this number will belong.
Beyond the basics Phoning via speed-dial To dial a phone call using a speed-dial number, you must have an optional handset attached to your machine. Here’s how to make the call: 1 Obtain a dial tone by doing one of the following: • Lifting the handset • Press MONITOR/CALL to use the monitor speaker 2 Press SPEED DIAL/TEL INDEX. The LCD will show: ** Tel Mode 4 Press ENTER.
Beyond the basics EasyDial directory dialing The EasyDial directory dialing feature makes your autodialer even more like an electronic phone book. EasyDial sorts and displays numbers alphabetically according to their Location IDs, so you can easily find them and dial them. When the name you want appears, you just press START to begin a call (either phone or fax). Your machine’s EasyDial directory alphabetizes in the following order: upper-case letters; lower-case letters; and, finally, symbols and numbers.
Beyond the basics It’s a great phone, too As you’ve probably guessed by now, your fax machine is a dandy phone, too! Let’s see just how dandy by looking briefly at the machine’s telephone features. Important: All of the instructions on this page assume you have attached an optional handset to your fax machine. Redial Press REDIAL/PAUSE to — you guessed it! — redial the last number you dialed. (Be sure that attempt, too, was also a regular phone call.
Beyond the basics Broadcasting The basics of broadcasting Delayed broadcasting The fastest way to fax one document to multiple recipients is broadcasting — and your fax machine has very powerful broadcasting capabilities. You can use broadcasting from any function requiring the entry of a fax number! That means you can perform delayed broadcasting (see pages 2.21–2.23), SecureMail broadcasting (see pages 2.46–2.49) and even broadcasting to “hub” units for relay broadcast initiation (see pages 2.19–2.20).
Beyond the basics Relay broadcasting and relay broadcast initiation Setting it up, or initiating the initiation Relay broadcasting is a powerful function that takes advantage of a remote Muratec “hub” fax machine’s memory to reduce your total communication costs. A “hub” fax machine is one to which you send a document, so the “hub” can relay it to other machines which you don’t actually call.
Beyond the basics 7 Use the numeric keypad to enter the day of the month and time when you want to begin initiating the relay broadcast. Delayed When the entry is complete, press ENTER. 8 Press START. If, in step 6, you chose an immediate relay broadcast initiation, your fax machine will begin dialing the remote “hub” machine. However, if you requested a delayed command, the machine will display “Reserved” on the LCD’s top line; this means the command is in memory.
Beyond the basics The time machine: delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your fax machine can store up to 99 delayed transmission commands, each of which you can program up to 31 days in advance. Important: If you program a full 99 delayed transmission commands, no further memory transmission is possible until the machine performs at least one of the delayed commands. (To review memory transmission, see pages 1.14–1.15.
Beyond the basics Reviewing or cancelling delayed commands If you’ve stored a delayed command in your fax machine, it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see pages 1.16–1.17). Your machine can store up to 99 delayed commands. It identifies each by a two-digit command number ranging from 00 to 98.
Beyond the basics Printing a delayed command list Can’t remember some details about a delayed transmission command you set up? Or, let’s say, someone else in your office is the one who set it up, but now he or she has left for the night and you have no idea why the machine is “reserved” and how long it’ll stay that way! Fortunately, your machine can print a command list which tells you: • The command’s identification number • The phone number, or “remote location” • The start time (which appears in the sam
Beyond the basics Basket cases: batch transmission Broadcasting (see pages 2.18–2.20) gets the same document to multiple locations, but what about the reverse? Wouldn’t it be nice if you could just stack several documents into an electronic “basket” and then fling the entire contents of that basket via fax to one location? Well, you can: it’s called batch transmission.
Beyond the basics 8 9 To create or modify another batch box, repeat steps 2–11. To finish, press STOP. When the date and time are as you wish, press ENTER. Erasing an empty batch box The LCD now displays: 3:Name _ :Upper 3:Name :Upper or Bookkeeping_ The machine now is prompting you for a name for this batch box. If you do not wish to enter or change this batch box’s name, skip to step 11. If you do wish to enter or change this batch box’s name, proceed to step 10.
Beyond the basics To erase another batch box, repeat steps 2–5. To finish, press STOP. 5 Printing a list of your batch boxes You can easily print a list of your batch boxes. The list includes each box’s identifier number, the Location ID (if any), fax number and date/time of start. To print the list, press /PROGRAM, N, 2, ENTER. Storing a document for batch transmission Press START. If it wasn’t already doing so due to a previous command, the machine will display “Reserved” on the top line of the LCD.
Beyond the basics Erasing a document stored in a batch box It’s easy to erase a document stored in a batch box set up on your fax machine: 1 Press /PROGRAM, N, 6, ENTER. The LCD will show: Erase Batch Doc. Enter Box No. 2 3 Use the numeric keypad to enter the number (1–5) of the batch box currently “holding” the document you wish to erase. Press ENTER. The LCD will show: Erase Batch Doc. Enter File No. 4 5 _ _ Use the numeric keypad to enter the document’s two-digit file number (00–39).
Beyond the basics Special features Your fax machine has numerous special features to make your communications easier. We’ll cover them here. Toggling the cover page 1 /PROGRAM, K, 1, ENTER. The LCD shows: Cover Page: Off Program/Enter Cover page For your greater convenience, your fax machine can store a cover page to send at the beginning of each outgoing fax.
Beyond the basics Entering the cover page message 1 2 Press /PROGRAM, K, 2, ENTER. Now, use the one-touch keypad to enter a message for the cover page. The message can be up to 40 characters in length. You enter the message the same way you entered your fax name during EasyStart. We’ll review the process, here. (If you’re changing a previously entered message, see the note at the end of this step.
Beyond the basics Setting the reports: TCRs and RCRs You can set your fax machine to print reports. There are two different reports: a transmit confirmation report (TCR) and a receive confirmation report (RCR). You can receive a TCR after sending a fax to any Group 3 fax machine, but the RCR function works only when you send a fax to a compatible Muratec machine. (Consult your authorized Muratec dealer, or call Muratec Customer Support at [972] 364-3350, with any questions about such compatibility.
Beyond the basics Polling Database polling Polling allows someone to fax a document to you without the other person having to make (and pay for) the call. Your machine can perform: • Regular polling — Retrieves a document from the remote fax machine. • Database polling — (Possible only in communication with certain memory-equipped Muratec or Murata fax machines) Retrieves a document stored as a file in the remote fax’s memory. Great for getting price list and other frequently updated documents.
Beyond the basics Your machine will dial the number and, upon making contact with the other machine, begin receiving the file(s) as if the other machine had placed the call. 7 Continuous polling If you are entering only one number for continuous polling, skip to step 9. To add any additional fax numbers for this operation, proceed to step 8. To perform continuous polling from one or more remote fax machines: 1 2 Make sure that the document is actually sitting in the feeder of the remote fax machine.
Beyond the basics 5 6 If you are storing this document for regular polling, skip to step 7. If you are storing this document for database polling, proceed to step 6. Use the numeric keypad to enter a one- or two-digit database file number to identify the stored document.
Beyond the basics In order that you may use OneLine + DRD, your phone company must set up your distinctive ring service. When it does, it will assign a ring pattern, expressed in time. For example, the standard telephone ring is 2 seconds “on” (ringing) and 4 seconds “off” (silent), after which it repeats itself (hence the term, ring pattern). Some telephone companies provide only a very general description — for example, “short-short-long” — of their DRD ring patterns.
Beyond the basics Faxing/receiving first, then talking To send or receive a fax first and then talk: 1 2 3 While your fax machine is sending or receiving the fax, press MONITOR/CALL. At the remote fax machine, the ringer will ring after that machine receives each page. If someone answers at the remote fax machine, your fax machine will ring several times. If so, pick up the optional handset. In a few seconds, the line will open and you can begin your conversation.
Beyond the basics print a report, make settings (including on the autodialer) or even make copies. But the F-150’s and F-120’s TriAccess allows a minimum of three operations at once. For example, even if the machine is (1) printing a copy and (2) receiving into memory, it is (3) still available for you to scan in documents for memory transmission. Note: The F-100 does not have TriAccess; however, it does have dual access.
Beyond the basics 2 Select the key in which you want to program a command or change a previously stored command — if necessary, turn the fliptab to see it, as described earlier — and then press it. Here, we’ve selected P08. 7 There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Select Program No. 3 4 If you change your mind and wish to select a different programmable onetouch key, go back to step 2 before going on to step 4.
Beyond the basics 2 Select the key in which you want to program a command or change a previously stored command — if necessary, turn the fliptab to see it, as described earlier — and then press it. Here, we’ve selected P06. 7 There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Select Program No. 3 4 If you change your mind and wish to select a different programmable onetouch key, go back to step 2 before going on to step 4.
Beyond the basics To program a SecureMail transmission into a programmable one-touch key: 1 Press /PROGRAM, C, 1, ENTER. The LCD either shows: 6 S Mail Tx S Mail No. Select Program No. … or indicates a command already is programmed into this key. 7 If P01 is the key you want to program, skip to step 3. (However, our examples from here will say “P11” rather than “P01.”) 2 If you change your mind and wish to select a different programmable onetouch key, go back to step 2 before going on to step 4.
Beyond the basics Programming a relay broadcast initiation 5 Note: To erase a programmable one-touch key, refer to page 2.43. Note: For this operation to work, three things must be true: • The remote fax machine must be a Muratec fax machine (other than an F-86) with “hub” capability. • The call group(s) to which you’re faxing must exist on the remote machine. • You must know the two-digit number for each call group to which you’re faxing.
Beyond the basics 9 There’s a choice to make. Instruct your fax to carry out this delayed command in one of the following ways: Option 1: Perform the command once at a certain time on a certain day of the month. (For example, “Do this at 5:05 PM on the 30th.”) To select this option, use the numeric keypad to enter the date and time when the fax should perform the command: To program a polling operation, whether regular or database, into a programmable one-touch key: 1 Press /PROGRAM, C, 1, ENTER.
Beyond the basics 6 Now, while you still can see the fax number on the LCD, press COMMUNICATION OPTIONS four times and then press ENTER. The LCD shows: Polling File No. 10 11 _ If performing regular (not database) polling, press ENTER and skip to step 8. 7 Use the numeric keypad to enter the one- or two-digit identifier for each database file you want to poll.
Beyond the basics 4 Do not enter any characters here (if you do, you can’t program a batch transmission into this key). Instead, only press ENTER and then proceed to step 5. A4 P07:Fax Number _ Note: If you accidentally enter any characters here, press CANCEL as many times as needed to erase all of them before you proceed to step 5. Note: If this key already holds a batch transmission, skip to step 6.
Beyond the basics Printing a list of your programmable one-touch keys You fax machine can print a list of the commands you’ve stored in your programmable one-touch keys. The list includes each key’s one-touch letter, the telephone number, when the command should start, which command you’ve selected and — if applicable — the selected call group(s), SecureMail mailbox(es) or database file(s) you’ve stored in the key. To print the list, press 2.44 /PROGRAM, C, 3, ENTER.
Beyond the basics Your machine has a number of features to enhance the security of your fax communications. These security features can help you let your private fax documents stay private, avoid unwanted outside communication and even protect against unauthorized use of your machine — as well as control its authorized use. The key to it all: the passcode Your machine has a protection passcode system which, as you’ll see, is central to the machine’s security capabilities.
Beyond the basics Using your fax machine during operation protection 1 When you press any key on your machine, the LCD will show: Operation Protected 2 Set Security Rx Use the numeric keypad to enter the four-digit passcode (here, we’ve entered the passcode we set previously; see page 2.44). Operation Protected 3 Security Rx: Off Program/Enter 4 5 If you make an error, press or /PROGRAM until the cursor appears under the character you wish to change; then enter the correct character.
Beyond the basics Printing from (and turning off) security reception Receiving SecureMail When security reception is active, an incoming fax goes directly into your machine’s memory (but is not printed) and lights the MEMORY RECEIVE light. To retrieve the faxes received during this security reception (and to return your machine to normal reception until the next time): Creating, modifying or clearing a SecureMail mailbox 1 Press /PROGRAM, O [the letter O, not a zero], 2, ENTER.
Beyond the basics 6 A mailbox’s name may be up to 16 characters in length. You enter the name the same way you entered your fax name during EasyStart. We’ll review the process, here. (If you’re changing a previously entered name, see the note at the end of this step.) Important: As in EasyStart, you enter letters and other non-numeric characters through the one-touch keys. 5:Name _ :Upper 8 Check the following list to determine your next move.
Beyond the basics Printing SecureMail you receive Sending SecureMail When your fax machine receives a SecureMail document from another Muratec fax machine, your machine will print a message alerting the person for whom the document is intended. Then that person (or at least someone, such as a trusted assistant, to whom that person has divulged his/her SecureMail mailbox’s ID code) has a certain number of days (see “Setting SecureMail storage time,” page 2.
Beyond the basics 8 What you do now depends upon when you wish the transmission to begin. • To have it begin now, skip to step 11. • To delay it, proceed to step 9. 9 Press COMMUNICATION OPTIONS, ENTER. The LCD will show: Delayed 10 Use the numeric keypad to enter the day and time when the SecureMail transmission should begin, then press ENTER. Note: If you make a mistake, press CANCEL to erase leftward.
Beyond the basics 5 To change the setting, press or /PROGRAM repeatedly until your desired setting appears. In this example, we’ve chosen “Mode1.” PIN Mode: Mode1 6 Press ENTER. Autodialing while using the PIN mask Note: The following instructions presume you are familiar with how to set and use your machine’s autodialer. If you need to review, see pages 2.8–2.16. Note: If the PIN mask feature is off, you use the autodialer normally.
Beyond the basics Dialing from the numeric keypad while using the PIN mask Performing batch transmission while using the PIN mask Note: If the PIN mask feature is off, you dial normally. Note: The following instructions presume you are familiar with how to set and use both your machine’s autodialer and its batch transmission feature. If you need to review, see pages 2.8–2.16 for more on the autodialer and/or pages 2.24–2.27 for more on batch transmission.
Beyond the basics Setting security transmission Your fax’s security transmission feature provides extra assurance that your documents go where you’re sending them. When this feature is activated and your machine sends a fax, the machine compares the last four digits of the dialed number to the other unit’s Subscriber ID (the phone number at the top of that unit’s transmissions; see page 1.10). If these digits match, your call goes through.
Beyond the basics • Mode 1 (the display calls it “Mode1”) — Your fax machine checks whether any phone number in your autodialer matches the last four digits of the remote fax’s subscriber ID (remember, that’s the phone number part of the TTI). If it doesn’t find such a match, your machine disconnects the call. • Mode 2 (“Mode2”) — This mode rejects any call from a number whose last eight digits match any number in the blocked numbers list (we’ll explain).
Beyond the basics Block Junk Fax:Off Program/Enter 2 Press or /PROGRAM until you see your preference, Mode2 or Mode3. Entering or modifying a department code Your machine can hold up to 100 separate department codes. Note: To clear a department code, see “Clearing a department code,” below. To enter or modify a department code: 1 3 Press ENTER, ENTER. The display shows: Enter Dept. Code 001:_ Press 6 Press STOP. The display now asks whether you want to print the blocked numbers list.
Beyond the basics 2 3 Press /PROGRAM repeatedly until you see the code you wish to clear. Press CANCEL. To clear another department code, repeat steps 2–3. To finish clearing department codes, press STOP to return to standby mode. Activating (or turning off) the department code setting 1 Press /PROGRAM, M, 3, ENTER. The LCD shows: Dept. On/Off: Off Program/Enter Note: If department code operation is protected (see next item), the fax will beep briefly and then return to standby mode.
Beyond the basics 4 Press or /PROGRAM once or twice until you see the setting you want. Dept. Protect: On Program/Enter 5 Press ENTER to save the setting. Sending a fax using a department code Note: For this operation to work, two things must be true: • The four-digit department code must exist on your fax machine. • You must know the department code. 1 2 3 4 5 Insert the document. Adjust resolution and contrast if necessary.
Just in case … Now, here’s how to care for your machine. Also, we’ll suggest procedures to try in case of trouble. Finally, the Glossary will explain fax terms you may encounter.
Just in case … What’s inside this section Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.2 Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.4 Figuring out communications problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.6 Caring for your fax machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3.
Just in case … Clearing paper jams We designed your fax machine to work reliably for years. However, you may occasionally experience one type or another of paper jam. Here’s what to do. If a printout jams To clear a printout (either a received fax or a copy) jammed inside your fax machine: If an original document jams 1 Open the scanner cover by holding the scanner cover release. 1 Open your fax machine’s printer cover by pressing the printer cover release button.
Just in case … To clear a printout jammed at the paper cassette: To clear a printout jammed at the multipurpose tray: 1 Pull forward on the paper cassette to open it. 1 Remove the paper stack from the tray. 2 Carefully remove the jammed paper(s) from the machine’s rollers, as shown. 2 Carefully remove the jammed paper from the machine, as shown. 3 Push the paper cassette back into its normal position within the machine. 3 Reload the paper stack into the tray.
Just in case … Print quality problems If your machine’s printouts (received faxes or copies) develop quality problems, check the following descriptions and, when you find the one which appears to be like yours, try the suggested solutions. If they don’t work, they please contact your authorized Muratec dealer or call Muratec Customer Support center at (972) 364-3350. Pages are blank • The drum cartridge or toner cartridge may not be installed correctly. Install each cartridge correctly.
Just in case … Printouts have irregularities ABCDE ABCDE ABCDE ABCDE ABCDE • The paper you’re using may have absorbed moisture, perhaps due either to high humidity or water having been spilled on the paper supply at some point. Toner will not adhere well to paper at the locations where the paper has been wet. Replace the paper with dry paper and try printing again.
Just in case … Figuring out communications problems Occasionally during transmissions, your fax machine will detect a problem with the phone line or will encounter some other trouble in transmission or reception. When it does, it will alert you with an alarm. You can further identify the problem with LCD messages, printed check messages and error reports. In the next few pages, we’ll tell you more about these troubleshooting methods.
Just in case … What you see on the LCD What it means/What to do Enter No.(0-32) You tried to enter a call group number greater than 32. Your machine can maintain 32 call groups, numbered 1–32 (call group 0 covers all the groups). Determine the correct call group and re-enter its identifier number. Enter No.(1-99) You tried to request “0” copies from your fax, which can create 1–99 copies of a document. Select the correct quantity and re-enter it.
Just in case … What you see on the LCD What it means/What to do What you see on the LCD What it means/What to do Check Paper Size The multipurpose tray’s paper size setting (see page 1.8) doesn’t conform to the paper actually in the tray. Either change the setting or change the paper so that each is the same as the other. No Passcode Check Rx Paper Both the multipurpose tray and paper cassette are out of paper. Add paper to the tray and/or the cassette.
Just in case … Errors Specific errors When sending faxes, your machine occasionally will run into communications errors. These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line. Often, simply trying your call again is all that’s necessary.
Just in case … Transmission errors “Check Message” printouts T.1.1 When a fax call goes awry and your machine detects an error, it produces an error printout headed by the words “Check Message.” This printout lists the following information about the transmission: • The resulting error code • A communications error message (see “What error messages can mean,” below) • The phone number (or, perhaps, TTI) of the fax machine with which your machine had attempted to communicate.
Just in case … Caring for your fax machine With proper installation and a little maintenance, your fax machine should give you dependable service for years to come. Although it requires little day-to-day care, you can take these simple precautions to keep it in top form: • Always make sure your fax machine is installed according to our specifications, including using an electrical surge suppressor. (If necessary, review “Pick an installation spot before going ahead,” page 1.6.
Just in case … Corrective cleaning If you have unsatisfactory printout quality Here are some simple cleaning procedures for keeping your fax machine operating smoothly. Use each as the need arises. Your machine automatically cleans its charger and transport roller, two items which are very important to printout quality. So, if you notice poor printout quality (whether on received faxes or on copies), it may mean that your machine requires service. Review “Print quality problems” (pages 3.4–3.
Just in case … Common questions We’re on-line to help you! Before you try calling for help, first please give the Muratec Information System a try. The Muratec Information System is available to you 24 hours a day, 7 days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most common questions asked about your machine. Often, this is the fastest way to find out the answer to any question you may have.
Just in case … Q: How do I send a fax to an overseas telephone number? A: Dialing requirements for international calls may vary depending on your local telephone company’s requirements. For most international calls, call 011, then the appropriate country code, city code and phone number. (You may find country and city codes in the front section of your telephone directory.) Q: Can I transmit if my fax machine runs out of paper? A: Yes; however, confirmation reports (see page 2.
Just in case … Receiving faxes Polling Q: My fax never answers. What’s wrong? A: Check to make sure your fax machine is properly connected to a working AC power outlet and phone jack (see pages 1.6–1.8). If you’re using a second phone with your machine, make sure it’s connected properly (page 1.9). Q: What’s the purpose of polling? A: Polling lets you automatically “pull” a document from another fax machine’s document feeder.
Just in case … The way fax machines work is regulated closely by international standards applied by the International Telecommunications Union (ITU), an agency of the United Nations. These standards ensure the compatibility of your fax machine with millions of other fax machines worldwide. However, they also limit the way you can use your machine with a second telephone. Nonetheless, this is a small price to pay — for the ability to send documents just about anywhere on earth! 3.
Just in case … Glossary This glossary contains terms and words you may encounter when discussing or reading about fax machines and fax communications. Please use these definitions for reference only. Of course, all information is subject to change without notice. A4, B4, A3 — Standard stationery sizes defined by the International Standards Organization, an agency of the United Nations. See also Paper sizes. Autodialing — Enables user to store preprogrammed telephone numbers in the unit’s memory.
Just in case … Effective printing width — The widest image that can be printed on a fax. Effective scan width — The maximum width the scanner in a fax can scan during transmission. Facsimile (or fax) — A form of communication involving the scanning and decoding of a document into electrical signals and transmitting of the document, over telephone lines to another device which then reconstructs the signals to produce an exact duplicate of the document. Also, a machine that performs such communication.
Just in case … Paper sizes — All are width × length: Letter-sized = 8.5″ × 11.0″ Legal-sized = 8.5″ × 14.0″ A5 = 5.8″ × 8.3″ A4 = 8.3″ × 11.7″ A3 = 11.7″ × 16.5″ B5 = 7.2″ × 10.1″ B4 = 10.1″ × 17.0″ B3 = 14.3″ × 20.3″ Passcode — A four-digit code-number.
Just in case … Superfine resolution — 203H × 392V lpi. Your Muratec fax machine’s superfine transmission mode is Group-3-compatible, not the more limited proprietary version. TCR — Transmit confirmation report; this provides proof that your Muratec fax did send the document you set for transmission. Printed after transmission, the TCR also identifies the telephone number to which the fax sent the document, plus the actual time of transmission and how many pages the unit transmitted. See also RCR.
Appendix and index
Appendix and index Specifications Type: High-speed facsimile transmitter and receiver for home and office use. Phone line: Normal Public Switched Telephone Line (PSTN) or equivalent. F-150 modem: • 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9,600, 7,200, 4,800 and 2,400 bps per ITU-T, V.34. • 14,400 bps with fallback to 12,000, 9,600, 7,200, 4,800 and 2,400 bps per ITU-T, V.33, V.17, V.29 and V.27 ter.
Appendix and index Regulatory information United States of America Federal Communications Commission (FCC) information Ringer Equivalence Number (RENs): AC REN, 2.4B (F-150) or 3.2B (F-120 or F-100); DC REN, 0.3. This facsimile machine has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against such interference in a residential installation.
Appendix and index Index A D Activity journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.29 Alphanumeric directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See EasyDial Answering, setting number of rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 Attaching (your) second phone . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix and index I P Inserting pages (for faxing or copying) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.14, 1.20 Installation AC power line connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.8 Drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.6–1.7 Fax machine, location of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix and index S Security reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.45–2.46 Security transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.52 Sending faxes (basic instructions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.13–1.17 Settings list, printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix and index Limited warranty This warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”). This warranty is valid only on Muratec products purchased and used in the United States of America. This warranty applies to the product only while owned and used by the original purchaser (“Customer”). If ownership of the product is transferred, this warranty terminates. This warranty does not apply to any product in use for rental purposes.
Appendix and index Safety information Laser safety Warning labels This fax machine contains a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the fax machine is operated according to the instructions provided in this manual. Since radiation emitted by the laser is completely confined with a protective housing, the laser beam cannot escape from the machine during any phase of user operation.
