MFX-1350/MFX-1330 F-305/F-300 Plain-paper digital Fax/Copier/Printer/Scanner User’s Guide Please read this guide before operating this machine. After you finish reading this guide, keep it handy for easy reference.
Preface Thank you for purchasing the Muratec MFX-1350 / MFX-1330 / F-305 / F-300. This manual describes the standard operating procedures of your machine. Before using this machine, be sure to read the User’s Guide thoroughly in order to ensure that you use the machine efficiently. After you have gone through the manual, keep it handy for easy reference. Note that some of the illustrations of the machine used in this manual may be different from what you actually see on your machine.
Layout & Installation Getting started Auto Using the dialer Sending faxes Receiving faxes F-code box feature Copying Special features Restricting Machine Access User settings Report & Lists Maintenance & Troubleshooting Appendix and Index 1 2 3 4 5 6 7 8 9 10 11 12 AI
Contents How to read this manual....................................................................................................................i Regulatory information.....................................................................................................................ii United States of America.............................................................................................................ii Canada..............................................................................
Adding or editing a one-touch number.....................................................................................3-4 Quick one-touch registration....................................................................................................3-5 Erasing a one-touch number.....................................................................................................3-5 How to dial using a one-touch key...........................................................................................
Setting the number of rings......................................................................................................5-6 Print settings.............................................................................................................................5-6 Advanced receiving functions........................................................................................................5-8 Block junk fax......................................................................................
Storing fax documents using macro key...................................................................................8-7 Viewing counters............................................................................................................................8-8 Chapter 9 Security features...................................................................................................................................9-1 Security features.................................................................
LCD error messages..............................................................................................................12-14 “Check Message” printouts...................................................................................................12-17 Error code...............................................................................................................................12-18 Machine errors...........................................................................................
How to read this manual 1 Symbols In this manual, the following symbols are used with the items where important operational and safety information must be observed. For safe operation, please carefully read the “Safety Information” supplied with this product. Describes warnings to protect yourself and others from serious or potentially fatal injury if you handle the machine incorrectly. For safe operation, please follow instructions carefully.
Regulatory information Customer information United States of America The MFX-1350/MFX-1330/F-305/F-300 hereafter referred to as “product”, complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of the product is a label that contains, among other information, a product identifier in the format US:DKUFA02B004C (for MFX-1350/F-305), US:DKUFA02B003C (for MFX1330), or US:DKUFA02B002C (for F-300). If required, this number must be provided to the telephone company.
1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. To protect the product against power surges, we recommend the use of a power protection device (Surge arrestor).
ENERGY STAR® As an ENERGY STAR® partner, Muratec has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. What is an ENERGY STAR® program? The international ENERGY STAR® program is the international program to promote energy efficient consumer products. This program aims the reduction of power consumption of office equipment, of which power are often turned ON for a long time, from the energy saving view that “efficiently use the energy when needed”.
Limited warranty This warranty is made by Muratec America, Inc. (hereafter referred to as “Muratec”). This warranty is valid only on Muratec products purchased and used in the United States of America. This warranty applies to the product only while owned and used by the original purchaser (“Customer”). If ownership of the product is transferred, this warranty terminates. This warranty does not apply to any product in use for rental purposes.
4. Muratec will not be required to make adjustments, repairs or replacements if the product is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not accessible by an authorized Muratec service vehicle.
Precautions Besides the “Safety Information” supplied with this product, please observe the following instructions. 1 2 Installing the machine • Do not let any object obstruct or plug the ventilation holes of this product. Accumulated heat inside the product could result in a malfunction. 3 IMPORTANT • Install the machine to keep the ventilating slot of the machine at least 4 inches (10 cm) away from walls or other devices.
Caution labels and indicators The caution labels and indicators are attached to the machine as shown below, to avoid any serious injury. The fuser unit and the area around it inside the machine are extremely hot. To avoid getting burned, DO NOT TOUCH. • Do not burn toner cartridges. Exposure to an open flame can cause the toner cartridge to burn or explode, causing serious injury. • Never expose a cartridge to direct sunlight. • Never attempt to disassemble a toner cartridge or attempt to refill it.
Transporting the machine • Two or more people should carry the machine. Before transporting the machine, be sure to check that you disconnect the plug from the outlet and remove the line cable. Otherwise, the damaged cable can cause fire, electrical shock or malfunction. • Before transporting the machine, remove the toner cartridge (or toner bottle). • When lifting the machine, be sure to grab the handles on the left and right sides of the cassette tray.
Routine Maintenance • Do not burn toner cartridges. Exposure to an open flame can cause the toner cartridge to burn or explode, causing serious injury. • The fuser unit and the area around it inside the machine are extremely hot when operating. When you clear a paper jam or inspect inside, be careful not to touch around the fuser unit. It may cause burns. • When you clear a paper jam or replace the toner cartridge (or toner bottle), be careful not to get the toner powder into your eyes or mouth.
Product Recycling and Disposal 1 This product contains mercury in the fluorescent lamp in the scanner (< 5mg). Disposal of mercury may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities. For California, USA only This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells. Perchlorate Material-special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Chapter 1 Layout & Installation Packing contents..................................................................................... 1-2 Machine layout....................................................................................... 1-3 Control panel overview.......................................................................... 1-4 Setting up the machine.................................................................................. 1-7 Unlocking the mirror carriage...........................
Packing contents Main unit with 500-sheet paper cassette Drum cartridge Toner cartridge Document tray Printer & scanner driver CD (1) Telephone line cable AC power cord (2) (3) (4) (6) (5) Documentation & labels (1) User’s guide (this book) (2) Safety Information (3) Paper size label (4) One-touch key label (5) Soft key label (6) Mirror carriage caution sheet (MFX-1350 and MFX-1330 only) Ferrite core NOTE: • The appearance of the AC power cord and telephone line cable vary according to countr
Machine layout The following illustration uses the MFX-1350/MFX-1330. All illustrations used in this manual are of the MFX-1350/MFX-1330 unless otherwise noted.
Control panel overview MFX-1350 / MFX-1330 model 1 2 345 6 7 10 11 12 8 9 13 14 15 19 16 17 20 21 18 22 F-305 / F-300 model 1 2 345 6 7 10 11 12 1 8 13 14 9 15 19 16 17 20 21 18 22 Mode switch button Press this button to switch the machine’s mode. 2 Paper source light Indicates the selected paper source. 3 Alarm light Glows when a errors occurs. 4 Comm. /Memory Rec. light Blinks when the machine is communicating with another machine.
8 MFX-1350/MFX-1330 16 17 18 19 20 21 22 F-305/F-300 Soft key 1 Sort Report Soft key 2 Bypass Monitor 2 3 4 5 6 7 8 9 10 11 Soft key 3 Combine Pause /Dial Opt. (See “Soft keys” on page 8-2 for more information.) Advanced Functions You can choose any function that is not assigned as a soft key. The displayed functions may vary according to the mode the machine is in. Speed Dial /Group Press this key once and enter the three-digit code to dial a pre-registered fax or phone number.
23 Macro keys 24 Programming the macro keys can reduce a multi-step operation into a one-touch executable. 23 (See “Macro keys” on page 8-4 for more information.) One-Touch keys Instantly dials a pre-registered fax or phone number.
Setting up the machine Unlocking the mirror carriage IMPORTANT: Do not turn the power on until after you have unlocked the scanner unit. Doing so could damage the machine. 2 Layout & Installation NOTE: This procedure is required only for MFX-1350/MFX-1330. 1 1 Slide the scanner unit lock switch to the unlock position as shown below. 3 4 5 2 6 After you have unlocked the scanner unit, turn the transport mode off. (See page 1-11.
Making connections Telephone line connection Attach the supplied ferrite core to the telephone line cable as illustrated below. Plug the telephone line cable into the LINE jack and the other end to the wall jack. PHO NE1 PHO NE2 LIN E Telephone wall jack If you want to use your machine for receiving both faxes and voice calls, connect the optional handset or an external telephone to your machine.
Installing the drum and toner cartridges 1 Pull the release lever to open the side cover. 1 2 Layout & Installation 2 3 4 Open the front cover. 5 6 7 3 8 Turn the toner cartridge locking lever to the left (unlock position). 9 10 11 12 4 Unpack the drum cartridge from its carton and slide it into the machine firmly until it locks into place. 13 14 A NOTE: Shield the drum cartridge from light.
5 Unpack the starter toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. 6 Slide the toner cartridge into the machine firmly until it locks into place. 7 Turn the cartridge locking lever to the right until it locks into place. 8 Close the front and side covers. NOTE: The machine will not operate if the covers are not closed properly.
Plug in and power up 1 Plug the non-pronged end of the supplied AC power cord into the AC socket on the machine and the pronged end into a properly grounded AC outlet. IMPORTANT: Be sure not to turn the power on until after you have unlocked the scanner unit. (See page 1-7.) 1 Layout & Installation 2 3 4 5 2 Turn on the power switch. The markings are international standards: I means on, O means off. It will take a few seconds for the machine to warm up.
Loading paper and adjusting the paper size setting Please see “Paper handling” on pages 2-12 to 2-16. Adjusting the speaker volume 1 Press to switch the machine to the fax mode. 2 Press repeatedly until “Monitor” is displayed. For F-305/F-300, simply press . Fax Ready Dec 15 2007 1:30pm Monitor //Enter 3 Press . You will hear a dial tone. 4 Press or to adjust the volume.
Initial setup Clearing stored settings IMPORTANT: After specifying the initial settings, do not clear the memory again without an authorized technician’s advice. To clear the memory: 1 2 Press
Specifying initial settings If you press during initial setup, your machine returns to Standby mode. But it will keep the settings you saved by pressing as described below. 1 Switch to the Fax mode by pressing . 2 Press
Dial tone detection 12 The machine asks you to set whether the machine should detect a dial tone before dialing. 13 Normally select “Off”. If you need to detect a dial tone when dialling, select “On”, however you cannot send a fax if there is no dial tone. 14 Press to save the setting and continue. Phone dial type 15 The machine will ask you to set the dialing type needed for the fax machine, either tone or pulse.
If you make a mistake, press to erase to the left. To change just one character, press or to move the cursor, press to erase it. Then re-enter the correct character. 21 Press . TTI 2 _ ;Upper If you do not want to enter TTI 2, skip to step 23. 22 Use the numeric keys to enter the name for TTI 2. 23 Press . TTI 3 _ ;Upper If you do not want to enter TTI 3, skip to step 25. 24 Use the numeric keys to enter the name for TTI 3.
Using the Energy Save mode To change the Energy Save mode setting: 1 Press
Installing drivers [CD] To use your machine as a printer or a scanner, install the drivers on the supplied CD to your computer. For further information of installing, printer driver and scanner driver, see the manuals on the CD.
Chapter 2 Getting started Operating tips................................................................................................ 2-2 Switching the machine mode................................................................. 2-2 Entering characters................................................................................ 2-2 Backup memory...................................................................................... 2-3 Selecting a function.............................................
Operating tips Switching the machine mode To switch the machine mode, press . The mode light indicates what mode the machine is in. NOTE: You cannot switch the mode in any of the following cases: • When scanning a document. • During real time transmission. • When programming any function settings. Entering characters Certain settings allow you to enter characters; for your TTI (your name), remote fax’s name or others.
Upper and lower case characters Press <#> to toggle between upper and lower case. TTI1 _ ;Upper TTI1 _ ;Lower “Upper” means the machine will enter only upper-case letters, similar to the "Caps Lock" button on your PC. “Lower” means the machine will enter only lower-case letters. 1 2 Entering symbols 3 When the machine prompts you to enter a name, press <*>. The LCD will change to: 4 Getting 1 started You can also enter special characters or symbols.
Selecting a function To start setting a function, you must first press
Function table You can search for any function using the function table below. (The underlined settings are factory defaults.) 1.One-Touch Dial 2.Speed Dial 3.Group Dial 2.User Settings 1.Machine Settings Setting 1. Enter One-Touch Registers a one-touch number. — 3-4 2. Erase One-Touch Erases a registered one-touch number. — 3-5 1. Enter Speed-Dial Registers a speed-dial number. — 3-7 2. Erase Speed-Dial Erases a registered speed-dial number. — 3-7 1.
Level one Level two Level three function menu function menu function menu Description Setting Page 2.User Settings 07. Primary Mode You can set the primary standby mode. Scan Copy Fax 10-3 08. Service Mode For technical support. Do not turn this setting on unless an authorized technician asks you to do so. Off On 10-3 09. Date & Time Sets the current date and time — 10-3 10. Paper Source Selects the paper source for faxing or copying. Fax Copy Fax/Copy Not Used 10-3 11.
Level one Level two Level three function menu function menu function menu Description Setting 2.User Settings 11. Security Rx Keeps all received fax messages in memory until printed manually. Off On 9-3 12. Separator Page Partition each received documents by inserting a separator page. Off On 5-14 13. Receive TimeStamp Prints the received date and time on the top of each received document Off On 10-6 14. PIN Mode Prevents unauthorized long-distance calls. Off Mode1 Mode2 9-5 15.
Level one Level two Level three function menu function menu function menu 3.Other Settings Description Setting 2. Enter Dept. Code Stores a department code. — 9-8 3. Erase Dept. Code Erases the stored document code. — 9-9 4. Set Dept. Setting Turns department code on/off. Off On 9-9 5. Reset Dept.Count Clear the department code counter. — 9-12 1. Set F-Code Box Sets up an F-code box. — 6-3 2. Erase F-Code Box Erases an empty F-code box. — 6-7 1. Set Batch Box Sets up a batch box.
Setting Page 5.Print 03. Fax Settings Prints a list of fax settings. — 11-2 04. Copy Settings Prints a list of copy settings. — 11-2 05. Journal Prints the activity journal manually. You can print the Tx report, Rx report, and Tx/Rx reports individually. — 11-2 06. Commands List Prints the list of delayed commands. — 11-2 07. One-Touch List Prints the list of one-touch dial keys. — 11-2 08. Speed-Dial List Prints the list of speed-dial numbers. — 11-2 09.
Document and paper handling Document handling Be sure to read the following guidelines before you begin the sending, copying or scanning. Acceptable documents ADF Single-sheet Multiple-sheet Size (W × L) Max. 8.5 × 35.43 in.* (216 × 900 mm)* Min. 4.72 × 3.94 in. (120 × 100 mm) Max. 8.5 × 14 in. (216 × 356 mm) Min. 8.5 × 5.49 in. (216 × 139.5 mm) Quantity 1 sheet Max. 80 sheets of Letter-, Legal-, or Half-letter - size sheets (75 g/m2 or 20lb. paper) Weight 35.0 to 128.0 g/m2 52.0 to 105.
Scanning area The scanned area is shown below. Fax : 0.1 in. (2.5 mm) Copy : 0 in. (0 mm) 1 Letter Legal 2 3 started Scanned area Fax : 0.08 in. (2.0 mm) Copy : 0 in. (0 mm) 4 Getting Fax : 8.2 in. (208 mm) Copy : 8.5 in. (216 mm) 5 Loading documents in the ADF 1 Insert the documents face up, top edge first. 2 Adjust the document guides to the document size. 6 7 8 9 Loading the document on the glass The document glass is available only for the MFX-1350/MFX-1330.
Paper handling Acceptable paper sizes Paper cassette Paper type Paper size Quantity Plain paper Letter, Legal, Half-letter 500 sheets Paper type Paper size Quantity Plain paper Letter, Legal, Half-letter A4, A5, A5 , A6, F4, (weight: 20–24 lbs.) (weight: 20 lbs.) Bypass tray (weight: 20–24 lbs.) , Executive 50 sheets (weight: 20 lbs.) Custom sizes • Width: 3.8 to 8.5 in. (97 to 216 mm) •L ength: 5.5 to 14 in. (140 to 356 mm) 1 sheet Envelopes DL: 4.33 × 8.66 in.
Printable area The printable area is shown below. 0.12 in (3 mm) 1 3 started Printable area 0.12 in (3 mm) 0.12 in (3 mm) 4 Loading paper into the paper cassettes NOTE: After you load paper into the paper cassettes, you need to set the paper size you loaded. See “Setting of the paper size” on page 2-16. 1 Pull the handle to open the paper cassette. Getting 0.12 in (3 mm) 2 5 6 7 8 9 2 10 11 Press down the paper lifting plate until it locks in position.
4 Load the paper into the cassette. • Before you insert paper in the cassette, stack it so the leading edge and sides of the paper are even. • Do not stack the paper over the limit mark inside of the cassette. NOTE: To prevent paper jams, do not refill this paper cassette without first removing any remaining paper. In other words, do not just add sheets to an already-loaded stack. 5 Pinch the side paper guide and adjust to the width of the stack. 6 Close the paper cassette.
Loading paper into the bypass tray When you need to use a paper size that is not currently loaded in the paper cassette, or when you want to print on a envelope, transparency film or custom sized paper, use the bypass tray. NOTE: Only use print media specified under “Acceptable paper size” on page 2-12 to avoid paper jams and print quality problems. 1 Open the bypass tray on the right side of your machine. Unfold the paper support extension.
4 After loading paper into the bypass tray, you need to set the correct paper size by pressing . (For F-305/F-300, press repeatedly until “Bypass” is displayed on the LCD and then press .) Bypass Tray :Ltr //Enter 5 Press or to select the paper size you want to use. Bypass Tray :Ltr //Enter 6 Press . NOTE: You can set the default paper size for the bypass tray. See step 6 of “Setting of the paper size” below.
Chapter 3 Autodialler Autodialer basics............................................................................................ 3-2 Autodialers............................................................................................. 3-2 Call groups.............................................................................................. 3-2 Destination names and phone directory dialing................................... 3-2 Special dialing characters............................................
Autodialer basics Your machine’s autodialer stores your most frequently called phone and fax numbers for instant recall. Autodialers There are two kinds of autodialer numbers. The difference between the two is how you dial them. Type How to dial Numbers stored One-touch key Press one of the keys marked 1 to 40 on the left side of the control panel. 40 Press followed by Speed-dial number a three-digit identifier between 001 and 160.
Special dialing characters Your machine allows you to enter special dialing characters when registering the autodialer. The chart below briefly describes each of these characters. It also tells you how to store those characters in your autodialer. – /T /N Keystroke Each pause lasts two seconds. If you must wait for another dial tone or signal at any point in the dialing sequence, enter a pause. (You can change the pause length. See page 10-6.
One-touch keys Adding or editing a one-touch number Your machine can store up to 40 one-touch numbers using the keys marked 1 to 40. 1 Press
Quick one-touch registration 2 Make sure that the machine is in the fax standby mode. Fax Ready Dec 15 2007 1:30pm 1 Press an empty one-touch key you want to register. The machine will show: 01:Enter One-Touch Yes Enter 01:Enter One-Touch No Cancel 2 To cancel this operation, press . 3 3 To store the one-touch number, press . 4 Use the numeric keys to enter the number as if performing a manual dial. The number can hold up to 40 digits.
How to dial using a one-touch key MFX-1350/MFX-1330 control panel One-touch keys One-touch fax dialing 1 Switch to the Fax mode by pressing . 2 Place the document on the ADF or the document glass. 3 When you use the document glass, select the document size by pressing . 4 Adjust the document resolution and contrast. 5 Open the one-touch key panel and press the desired one-touch key. NOTE: The document glass is available only for the MFX-1350/MFX-1330.
Speed-dial numbers Adding or editing a speed-dial number Press
How to dial using a speed-dial number Press this key once. Enter three-digit code. MFX-1350/MFX-1330 control panel Press . Fax dialing via speed-dial 1 Switch to the Fax mode by pressing . 2 Place the document on the ADF or the document glass. 3 When you use the document glass, select the document size by pressing . 4 Adjust the document resolution and contrast. 5 Press once.
Call group dialing If you frequently send the same fax message to several destinations, use call group dialing. Call groups can store many one-touch keys and speed-dial numbers, so you can broadcast the fax message by simply performing the group dialing operation. 1 1 Press
Erasing a call group 1 Press
Phone directory dialing Phone directory dialing is similar to an electronic phone book. The phone directory sorts and displays numbers alphabetically according to their names, so you can access them with ease. 1 How to dial using the phone directory 2 3 options 4 Press <�> then search the name by pressing <�>, <�>, <�>, <�>. 1 For a fax call: Place the document in the ADF and adjust the document mode and contrast. Lift the telephone handset.
If the call fails If the call fails, what happens next depends upon the kind of call it was. If it was a fax call… …Your machine will automatically redial the number. It keeps trying until one of the following occurs: • It successfully reaches the other number • It has attempted the maximum number of redials and has still not connected. If it was a regular phone call… …You will have to redial manually: 1 Lift the handset. 2 Press
(Redial). 3 Your machine can remember the last 10 dialed numbers.
Chapter 4 Sending faxes Before sending................................................................................................ 4-2 Document handling................................................................................ 4-2 Scanning resolution................................................................................ 4-2 Scanning contrast...................................................................................
Before sending Document handling Before you begin please review the acceptable document sizes and proper loading methods on pages 2-10 to 2-11. Scanning resolution • Normal is suitable for most text documents and simple drawings. • Fine is ideal for maps, moderately complicated drawings, floorplans or handwritten documents. • Superfine (“S-Fine” on the LCD) reproduces the detail of extremely complicated drawings or line art. • Grayscale (“Gray” on the LCD) captures shades in photos and drawings.
Sending method The following three sending methods are available on your machine. Memory transmission: For a quick memory transmission, your machine doesn’t wait to scan all pages into memory before dialing. After it scans the first page of your document, your machine will dial the other fax machine. When it makes contact, your machine transmits the stored document from memory while at the same time scanning the remaining pages of your document into memory.
Sending a fax Memory transmission Sending a fax using the ADF 1 Switch to the Fax mode by pressing . Fax Ready Dec 15 2007 1:30pm 2 Place your document on the ADF. (See page 2-11 for details.) 3 Adjust the scanning resolution and contrast.(See page 4-2.) 4 Dial the fax number. • Use the numeric keys to dial the number. –or– • Press a one-touch key. (See page 3-6.) –or– • Press and the three-digit code. (See page 3-8.) –or– • Use call group dialing. (See page 3-10.
Sending a fax using the document glass The document glass is available only for the MFX-1350/MFX-1330. Switch to the Fax mode by pressing . 1:30pm 2 Place your document on the document glass. (See page 2-11 for details.) 3 Press to select the document size, Letter, Half-letter 4 Adjust the scanning resolution and contrast. (See page 4-2.) 5 Dial the fax number. • Use the numeric keys to dial the number. –or– • Press a one-touch key. (See page 3-6.
Real-time transmission (non memory transmission) Your machine will simply dial the other fax and when it makes contact, your machine will feed the document through, scanning and transmitting real time • With real time transmission, you can watch each page as it is scanned and sent. To perform a real time transmission: 1 2 Switch to the fax mode by pressing . Place the document on the ADF. NOTE: • The document glass cannot be used for real time transmission.
Redialing Automatic fax redialing When using memory transmission and the line is busy, your machine will automatically redial the number up to two times in one minute intervals. If the last redial attempt fails, your machine prints (and/or displays) an error messages. While in the Auto Redial mode, “AutoRedial” appears on the first line of the LCD. ** Auto Redial ** Dec 15 2007 1:30pm You can change the redial time and interval settings. (See “Fax settings” on page 10-5.
Reviewing or canceling commands Your machine can store many “Jobs” in its memory. It also keeps track of each command by assigning it a command number, like “C01.” Delayed commands, redial attempts and current fax transmissions are all stored in your machine’s memory and given a command number. Your machine can store up to 99 delayed commands. It identifies each by a two-digit command number from 01 to 99.
Reviewing or canceling parts of a broadcast You also can review or cancel certain numbers within a broadcast: 1 Press , then . 2 Press or to scroll through currently stored broadcast commands. 1 C01:Broadcast / //Cancel When the command you want to cancel is shown, skip to step 6. If you want to review individual numbers within this broadcast, go on to step 4 without pressing .
View or print the results of fax transactions You can view the results of the last 70 transactions. 1 Press and or to select “Show History”. Show History / /Enter 2 Press . The machine will show the last fax transaction. Assigned number, starting each day at “001” “Tx” denotes transmission, “Rx” denotes reception.
Advanced fax functions The key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recommended. For how to do this, see page 8-2. • If one of the functions is assigned to any of the three soft keys, that function will not be available through the key. To select the fax function using the key: 3 Press .
Broadcasting The fastest way to fax one document to many recipients is to broadcast it. In an ordinary broadcast, you can send faxes as you normally would, except you just add more fax numbers. You can enter up to 230 numbers: • One-touch dialing: Up to 40 locations • Speed dial numbers: Up to 160 locations • Manually-dialed numbers: Up to 30 locations You can broadcast using any function that requires a fax number to be entered.
Delayed transmission Setting up a delayed transmission Your machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Your machine only remembers the day of the month that it is supposed to send a delayed transmission. It does not remember the month itself. So if you want to send a transmission at 2:15 pm on 27 November, do not program the transmission sooner than 2:16 pm on 26 October.
Batch transmission Batch transmission allows you to store multiple documents in an electronic “basket” throughout the day and then fax that entire basket to one location. To do this, just tell the machine when and where the transmission should go. When that date and time arrives, your machine will transmit each document in the batch box to the remote fax machine. You can store up to 40 documents (each document can include one or more pages) into your machine’s five electronic batch boxes.
To change a name, press or to move the cursor, press to erase the name. Then enter the name correctly. 9 Press to save the batch box information. 10 To create or modify another batch box, repeat procedures from step 2. NOTE: To print a list of batch boxes, press
Erasing a document stored in a batch box: 1 2 3 4 Press
Selecting the TTI Every fax page you send arrives at the receiving machine with a single line of text at the top of the page. This text lists your name, your fax number, date & time of transmission and page number as below. Fax: +1-123-456-7890 Date and time of transmission Page number Dec 15 2007 1:30pm P.
Polling transmission Polling transmission allows someone to retrieve a document stored in your machine’s memory. The stored document will be sent when the other party calls you. Storing a document for polling transmission 1 Switch to the Fax mode by pressing . 2 If your machine is set for Tel Ready reception, change it to a reception mode other than Tel Ready. (Refer to “Selecting the reception mode” on page 5-2.
Fax & Copy With the Fax & Copy feature turned on, your machine asks if you want to make a copy of a document each time it transmits. Setting the Fax & Copy function Press
Cover page Your machine can store a cover page and send it at the beginning of each outgoing fax. Message Fax Fro m: Nov 27 2007 10:12am Name Fax Number [(Enter [(Enter [(Enter (Your name) (Your fax number) your message) your message) your message) ] ] ] Turning the cover page on 1 Press
Using alternative telephone network service providers (Dial prefix) When you make a call, you may want to use alternative telephone network service provider to take advantage of low rates. The following information describes how to program the access number. 1 Press
Sending documents to an e-mail gateway (fax server) When this feature is activated, you can send documents to an e-mail gateway (fax server) by simply entering the fax number. The machine will automatically add a prefix and suffix to the fax number you have entered and send it to the e-mail gateway. NOTE: • This function is available only for the MFX-1350/F-305. • To use this function, the optional NIC(Network Interface Card) is required.
Sending faxes using an e-mail gateway 1 Switch to the fax mode. 2 Load the document. 3 Make sure the e-mail gateway is “On”. 1 NOTE: You can also set it “On” by pressing repeatedly. 4 5 Specify the destination. 2 Press . NOTE: • To cancel the transmission, press while the machine is scanning a document. Once the machine starts the transmission, you cannot stop it.
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Chapter 5 Receiving faxes Receiving a fax............................................................................................... 5-2 Selecting the reception mode................................................................. 5-2 Manual reception mode.......................................................................... 5-2 Automatic reception mode..................................................................... 5-2 Answering calls manually.................................................
Receiving a fax Selecting the reception mode 1 Press
Fax/Tel Ready mode Use it if: • You want to use the same line for both fax and phone calls • You are using the machine as both a fax machine and a telephone but its primary use will be as a telephone. In this mode: Your machine rings the number of times you have set (the default setting is twice). If you don’t answer the call while ringing, your machine answers the call automatically. If a caller sends a fax, your machine begins receiving it.
Answering calls manually NOTE: • To answer a call manually, you must install an external phone to your machine. • Make sure the document is not set on the ADF. Receiving a call manually with an external phone In “Tel Ready” or “Tel/Fax Ready” mode, when the external phone rings, pick up handset: • If you hear fax tones (“beep — beep — beep”), put the handset down, but do not hang up. Walk to your machine and press . After you press , hang up the external phone’s handset.
If the paper runs out during fax reception When your machine runs completely out of paper, it beeps, the alarm light is lit, and the LCD shows the following message. Please Supply Paper Out-of-paper reception If your machine runs out of paper, it stores up to 250 fax receptions in its memory. This is called “out-of-paper reception.” Once you refill the paper supply, the machine prints the stored messages automatically.
Settings for fax reception Setting the number of rings Default setting: Twice You can set how many times your machine will ring before answering a call. 1 Press
Paper save function: •Half-page reception •Duplex reception Duplex reception can save paper by duplex printing received faxes. When activated, this feature tells the machine to combine and print the received two pages onto both sides of a single sheet. This feature is available only for the MFX-1350 (with standard duplex unit)/MFX-1330 (with optional duplex unit).
Advanced receiving functions The key is for easy access to the following fax functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recommended. For how to do this, see page 8-2. • If one of the functions is assigned to any of the three soft keys, that function will not be available through the key.
Block junk fax To set the mode for block junk fax: 1 Press
To change a specific digit, press to move left or to move right until the cursor is under the digit, then use the numeric key to enter the correct number. 7 Press to save the setting. 8 If you do want to enter other number, repeat procedures from step 5. To exit, press . Erasing a number from the blocked numbers list To clear a number from the list: 1 Press
Receive polling Polling allows someone to fax a document to you without having to make the call or pay for it. There are two kinds of polling: • Regular polling — Your machine retrieves a document from a remote fax machine. • F-Code polling — Your machine retrieves a document stored in a F-code boxes of the remote fax machine. To do this, you must be communicating with another Fcode-compatible machine. For more information of the F-code communication, see “Using F-code box features,” page 6-1.
Fax forwarding This feature tells the machine to forward the received document automatically to another fax machine. You can set the time period for the machine continue this process. NOTE: • Fax forwarding will not forward a polling reception and F-code reception documents. • Fax forwarding is not available with the “Tel Ready” reception mode. Turning the fax forwarding ON or OFF NOTE: To turn on the Fax forwarding, you must create at least one transfer rule. 1 Press
7 You can activate or not activate the rules individually. To activate the rule, select “On”. To cancel the rule, select “Off”. 8 Press . The machine asks time period that the machine performs fax forwarding. 1 **:** 2 Start transferring time Start transferring day 9 Enter the day and time. • To enter the day, press or . • To enter the time, use the numeric keys with 24-hour format. • If you enter <*> for day and time, the received faxes will be forwarded at all time.
Separator page The separator page function can separate each received document by inserting blank paper on the top of the received document. For example, if you use the colored paper for the separator page, it is easy to see the individual received document. Setting the Separator page 1 Press
Chapter 6 Using F-code box features F-code: an introduction.......................................................................... 6-2 Creating or modifying an F-code box.................................................... 6-2 Printing a list of F-code boxes............................................................... 6-7 Printing a list of documents stored in your F-code boxes.................... 6-7 Erasing an empty F-code box................................................................
F-code: an introduction The ITU-T, the United Nations agency that standardizes international telecommunications, has created a fax industry standard for using subaddressing and password-based communication. With subaddressing, your machine can send secure transmissions, polling documents, and even perform relay broadcast initiations regardless of manufacturer. One name for the subaddressing is F-code, and that’s what we will call it in these instructions and on your machine’s LCD.
Creating or modifying an F-code box: NOTE: If you want to change an existing F-code box type, you first must erase the old box, then create a new one. 1 Press
8 Use the numeric keys to enter the ITU-T-compatible password for this box. This password can be up to 20 characters in length and include any combination of numbers and the <*> and <#> characters (but no other non-numerical characters). To change a number, press or to move the cursor and press to erase it. Then re-enter the number correctly. 9 Press . Box Type :Bulletin //Enter 10 Press or to select the box type, then press .
Press or to select “On” or “Off”, then press . Go on to the next one. • Erase Tx Doc — Determines whether to erase a document from the box after it is sent to a polling request. Erase Tx Doc. :Off / /Enter “On”: Your machine erases the document from the box as soon as it sends it. If you choose “On”, this box can be polled only once per document. “Off”: Your machine does not erase a document from the box when it is polled.
If you setup a Security box: 19 The machine asks how long it should store documents in the F-code security box. F-Code Doc Hold Time (00-31) 00 days 20 Use the numeric keys to enter a two-digit number indicating how many days (01–31), you want your machine to keep received documents in this security box. Your machine can store incoming documents in security boxes (up to 30 documents) as long as 31 days, after which it automatically erases the documents.
Printing a list of F-code boxes To print a list of your F-code boxes, press
Storing a document in a bulletin box for polling Each bulletin box can hold up to 30 documents. 1 Switch to the Fax mode by pressing . 2 Place a document on the ADF or document glass and make any necessary adjustments. 3 Press
Printing a document stored in a bulletin box 1 Switch to the Fax mode by pressing . 2 Press
Printing a document received in the security box When your machine receives a document via ITU-T subaddressing to an F-code security box, your machine prints a message to let you know. The message lists: (1) the F-code box number that received the document, (2) the Box name, (3) the remote machine’s name (if any), and (4) the file numbers stored in the Fcode box.
Sending a document using a subaddress and password 1 Switch to the Fax mode by pressing . 2 Place the document on the ADF or document glass. Adjust the document mode and contrast if necessary. 3 Press until “F-Code Tx” appears on the LCD then press . 2 //Enter 3 – or – Press the “F-Code Tx” soft key. Enter Sub-Address _ 5 Use the numeric keys to enter the appropriate ITU-T subaddress. Then press .
Polling a document using a subaddress and password 1 Switch to the Fax mode by pressing . 2 Press until “F-Code Polling” appears on the LCD then press . F-Code Polling / /Enter – or – Press the “F-Code Polling” soft key. Enter Sub-Address _ 3 Use the numeric keys to enter the appropriate ITU-T subaddress. Then press . Enter Password _ The password setting is optional, but required if the other party has set a password on their F-code box.
Chapter 7 Copying Before copying................................................................................................ 7-2 Document and paper handling.............................................................. 7-2 Changing your machine to the copy mode............................................ 7-2 Display in the copy standby mode......................................................... 7-2 Memory overflow message.....................................................................
Before copying Document and paper handling Before you begin making copies, please read the information mentioned on pages 2-10 to 2-16. Changing your machine to the copy mode Press the key until the COPY light glows. Display in the copy standby mode Press to change the machine to the copy mode. (For MFX-1350/1330, the copy mode is the default standby mode.
Making copies Making copies using the ADF 1 Switch the machine to copy mode by pressing . 2 Place your document face up on the ADF and adjust the document guides to the document size. 3 As needed, set the copy settings including the document type and scanning contrast, number of copies, zoom ratio and sort setting. See “Basic copy settings” on page 7-4. To clear the settings, press . 4 Press to begin copying. To stop copying, press .
Basic copy settings Selecting the document type • “Text” — Select this when copying letters. • “Photo&Text” — Select this when copying documents containing photographs or drawings with letters. • “Photo” — Select this when copying photographs or drawings. To select the document type: 1 Press “Doc. Resolution”. Resolution :300dpi t Photo&Text u 2 Press or to select the document type.
Adjusting the ratio in 1% steps 1 Press until “Zoom” appears and press . – or – Press “Zoom” soft key. 2 Adjust the ratio by using or . (25 to 400% for the document glass, 25 to 100% for the ADF.) 1 Directly enter the ratio 2 Press <#>. Use the numeric keys to enter your desired ratio. (25 to 400% for the document glass, 25 to 100% for the ADF.) 3 3 Press <#> again. Number of copies 4 5 You can make up to 99 copies.
Also, you can select the paper source manually by pressing . The LCD toggles the paper size in the 1st cassette, in the 2nd cassette (if installed) and on the bypass tray. Copy Ready Auto Ltr Ltr Legl 01 100% Ltr None Legl 01 100% Ltr 01 100% 01 100% If the bypass tray is empty, the machine shows “None” for the paper size of the bypass tray. Selecting the document size When using the document glass, select the document size by pressing
Advanced copy functions The key is for easy access to the following copy functions listed in the table. NOTE: • To shorten a frequent-use operation, assigning the function to a soft key is recommended. For how to do this, see page 8-2. • If one of the functions is assigned to any of the three soft keys, that function will not be available through the key.
Combine This feature allows you to copy two one-sided documents to one sheet of Letter-sized paper. 2 1 2 Result image of combined copy 1 Document orientation on the ADF or document glass* * The document glass is available only for the MFX-1350/MFX-1330. NOTE: • When using the ADF, enlargement copy is not available. • This machine has no image rotation function. 1 Make sure the machine is in the copy mode. 2 Place your document on the ADF face up or on the document glass face down.
Duplex copy This feature allows you to copy two one-sided documents onto double-sided sheet. This feature is available only for the MFX-1350(with standard duplex unit)/MFX1330(with optional duplex unit).
Duplex copying of a one-sided document 1 Make sure the machine is in the Copy mode. 2 Place your document on the ADF face up or on the document glass face down. 3 Press until “Duplex Copy” appears and press . Choose one of the following and press . – or – Press the “Duplex Copy” soft key and choose one of the following. “Off”: Cancel the duplex copy. “L&R”: Binding the duplex copy on the left or right side. “Top”: Binding the duplex copy on the top.
Copy resolution Both machines offer the highest copy quality available. However, this feature also requires more memory than with normal copy resolution. If you try to copy several pages at a time, memory overflow may occur. 1 Make sure the machine is in the copy mode. 2 Place your document in ADF face up, or on the document glass face down. 3 Press . 4 Press , or to select “600dpi”. 5 Set the following as needed. (See “Basic copy settings” on page 7-4.
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Chapter 8 Special features Soft keys......................................................................................................... 8-2 Functions you can assign to a soft key.................................................. 8-2 Programming a soft key......................................................................... 8-3 Macro keys...................................................................................................... 8-4 Steps you can program into a macro key................
Soft keys The soft key is a shortcut key. You can assign a frequent-use function to a soft key which then activates or deactivates that function by pressing the key. When the function assigned to the soft key is activated, the light above the soft key will illuminate. However, in some cases, depending on the function, the light will not illuminate. (See table below.) The default setting for soft keys differs between MFX-1350/MFX-1330 and F-305/F-300.
Function name Descriptions Light indication Reference page Dial Prefix Used to enter the “/N” symbol. — 4-21 Bypass Used to set the paper size on the bypass tray. — 2-15 Used to set the duplex copy. on 7-9 Displays total printed and scanned page. — 8-8 Page Counter Energy Save Switches to the energy save mode immediately. on 1-17 Online Cancels PC printing. on Note 4 Mode Switch Switches the machine’s mode. — 2-2 1 Note 1: The optional NIC (Network Interface Card) is required.
Macro keys If you perform the same operation repeatedly, you can automate the operation using a macro. A macro is a series of the several steps that you group together as a single command to accomplish the operation automatically. A macro key faithfully records up to 60 steps. Macro keys MFX-1350/MFX-1330 control panel Steps you can program into a macro key You can “teach” the macro keys to carry out any of the following jobs.
Creating or modifying a macro 1 Press . 1.Set Macro //Enter 1 2 Press . 3 Press the macro key you want to create or modify. Then press . 4 If you are creating a new macro, skip to next step. If you are modifying a macro already stored, the following two displays will appear. Select Macro Key M1:No Command Stored M1:Overwrite? No Cancel 6 01 100% Press the keys exactly as you would if performing a normal operation.
8 Enter the macro name by using the numeric keys. (If necessary, review “Entering characters” page 2-2) It can be store up to 130 characters. 9 Press to finish. NOTE: To print a list of macro keys, press
Fax dialing using a macro key To dial a fax number using a macro key: 1 Set the document. 2 Press the macro key in which you have stored the fax communication command. 3 Press , if you have not registered “Start” in the macro key. Your machine will perform the operation now, or at whatever time you programmed.
Viewing counters You can view the following counters. Total Print Copy Shows the total number of copies printed. Fax/List Shows the total number of fax receptions and lists printed. PC Print Shows the total number of printouts. Total Scan 1 Shows the total number of copies, fax receptions, lists and PC printouts made. Shows the total number of scanned pages. Copy Shows the total number of copy scans.. Fax Shows the total number of fax scans.. PC Scan Shows the total number of PC scans.
Chapter 9 Security features Security features............................................................................................ 9-2 Passcode protection................................................................................ 9-2 Security reception.................................................................................. 9-3 Masking the PIN.................................................................................... 9-5 Using department codes.................................
Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unauthorized use of your machine. These security features include: (1) Security reception, (2) PIN mask, (3) Block junk fax, and (4) Department codes.
Security reception Security reception tells your machine to keep all received faxes in memory (but not print them). You can print them out later at your convenience. For example, you could use this if you are concerned about workers reading documents intended for your eyes only. NOTE: For this feature to work, you must have activated the passcode protection as described in the left column. You must also know the passcode.
3 Press . Security :Off //Enter 4 Press or to select “On”. 5 Press . The security reception mode is activated. Turning security reception off and Printing the document stored in memory During security reception mode, an incoming fax goes directly into your machine’s memory and the memory receive light comes on. But the incoming fax message is not printed.
Masking the PIN To prevent unauthorized long-distance calls, some PBX (private branch exchanger) systems require a PIN (personal identification number) entry when dialing a number. Your machine’s PIN mask feature helps you keep that PIN number private. With the PIN mask feature activated, you can dial a number plus a PIN, but the PIN will not appear in a journal, error message printout, delayed command list or a TCR (transmit confirmation report).
2 Use the numeric keys to enter the four-digit protection passcode and press . 3 Use the numeric keys to enter the PIN and press . 4 When you finish, press . 01:PIN Number _ NOTE: While in Mode 1, any autodialer numbers you use must include the PIN. This also applies to autodialer numbers used with batch transmission (see page 4-14). If you choose “Mode 2” In Mode 2, you do not have to add the PIN to the autodialer setting.
Performing a batch transmission while using the PIN mask NOTE: The following instructions presume you are familiar with how to set and use both your machine’s autodialer and the batch transmission feature. If you need to review, see pages 3-1 to 3-12 for more on the autodialer and/or pages 4-14 to 4-16 for more on batch transmission. If you chose “Mode 1” or “Mode 2” NOTE: Any autodialer number you use with batch transmission must include the PIN.
Using department codes When the department code setting is activated, the machine reminds each user to enter the department code before sending a document or making copies. With this feature, the fax transaction time and the copy charge can be managed by department. After this setting is turned on, assign a specific code to each user/department and tell them to enter these department codes before sending faxes or making copies.
4 Press . 5 Use the numeric keys to enter the one-touch key name. The name can hold up to 20 characters. 01:Name _ ;Upper (Regarding how to enter characters, see “Entering characters” on page 2-2.) To change the name, press or to move the cursor, press to erase the name. Then enter the correct name. 6 Press to save the setting. 7 To enter another department code, repeat procedures from step 2. To stop entering department codes, press .
3 Press . Copy Department :Off / /Enter 4 Press or to select “On” or “Off” for copy department management. 5 Press to save the setting. To exit and return to the standby mode, press . Fax charge setting You can manage the print charge for each fax reception. To enter the charge per page: 1 2 Press
Sending a fax using a department code For this operation to work, make sure: • The department code should be set on your machine. • You know the department code. 1 Place your document on the ADF or document glass. (See page 2-11 for details.) 2 Adjust the document resolution and contrast. 3 Enter the fax number by either pressing a one-touch key, entering a speed-dial number or manually dialing it. 4 Press . (If you pressed a one-touch key, no need to press .) 1 Enter Dept.
Printing the department code list The department code list includes the following information for each department code: • Department code • Department name • Total communication time (in hours, minutes and seconds; h:mm:ss) Counts the communication time up to 999:59:59 (999 hours:59 minutes:59 seconds). If the fax exceeds the maximum time, it will not count further. • Total printed pages for fax reception Counts the pages up to 999999 pages. If the fax exceeds the maximum page, it will not count further.
Copy protection Limit the use of your machine to only sending and receiving faxes — in other words, to activate copy protection: 1 Press
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Chapter 10 User settings Machine settings.......................................................................................... 10-2 Accessing the machine setting............................................................. 10-2 Fax settings.................................................................................................. 10-5 Accessing the fax settings.................................................................... 10-5 Copy settings................................................
Machine settings The machine settings allows you to customize various settings of your machine to match your needs. Accessing the machine setting 1 Press
05.Energy Save Mode Set the machine to conserve power when not in use. On The machine saves power consumption after the specified idle time elapses. Off Cancel the energy save mode. 06.Fax & Copy Make a copy of your document each time it is transmitted. (See page 4-19.) 07.Primary Mode The machine returns to the primary mode when the standby status continues for longer than 3 minutes after finishing the sending or printing jobs. With this setting, the machine always starts up in the primary mode.
12.Scanner Sleep 10-4 User You can specify the sleep period of the scanner lamp to prolong the life of your machine’s scanner lamp. You can use the machine during the scanner sleep mode, but it will take a few moments to light the scanner lamp completely. On After you turn the scanner sleep mode on, you can set the scanner lamp sleep start time and sleep reset time. Start time Enter the sleep start time using 24-hour format. (e.g. 10:00 p.m.
Fax settings The fax settings allows you to customize various fax settings to match your needs. Accessing the fax settings 1 1 Press
03 # Of Rings Set the number of rings before your machine answers. # Of Rings 02 times (*MFX-1350/F-305: 00 to 10 rings *MFX-1300/F-300: 01 to 10 rings ) 04 Redial Set the number of times and interval for automatic fax redialing. # Of Redials 02 times (*MFX-1350/F-305: 00 to 14 times *MFX-1300/F-300: 02 to 15 times) Redial Interval 1 min. (*MFX-1350/F-305: 0 to 5 minutes *MFX-1300/F-300: 1 to 5 minutes) 05 Dialing Pause Set the dialing pause length. 02 sec. (*MFX-1350/F-305: 00 to 10 sec.
Copy settings The copy settings allows you to customize various copy settings to match your needs. Accessing the copy setting 1 Press
7 Resolution Default setting for copy resolution. 600dpi The machine makes a high resolution copy (600 dpi × 600 lpi), but it also requires more memory than the normal copy resolution. 300dpi The machine makes copies with normal resolution (600 dpi × 300 lpi). 8 Copy Charge Set the copy charge per page. ($00.00-99.99) (See page 9-10.) $00.00 Scanner settings The scanner settings allow you to customize various scanner functions to match your needs.
Chapter 11 Report & Lists Table of the lists and journal....................................................................... 11-2 Activity journal............................................................................................ 11-4 Setting the activity journal.................................................................. 11-4 Printing an activity journal manually................................................ 11-4 Setting the printing order of the activity journal......................
Table of the lists and journal The following table lists the report and lists that your machine can print out. Description Refer page Function List Lists the functions available on your machine and the keystrokes needed to complete them. To print this list, press
Refer page Description F-Code Box List Lists each box’s identifier number, box name (if any), sub6-1 to address, password, box type and each box’s settings. 6-12 To print this list, press
Activity journal Just as a checkbook records your daily financial transactions, your machine keeps an activity journal which records the 100 most recent fax transactions.
Setting the printing order of the activity journal Your machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal. To change the printing order: Press
Stored document list Your machine can print a list of documents stored in memory. It will tell you how much memory each document is using. The list includes: • Type — The type of the document, such as “Batch box”. • Data (in Kbyte) — How much memory is used for the document. • Page — The number of pages. • Note — Other information, such as the box number. To print the list of documents stored in memory: Press
Chapter 12 Maintenance & Problem solving Maintenance................................................................................................. 12-2 Cleaning tips......................................................................................... 12-2 Cleaning the scanning area................................................................. 12-2 Cleaning the ADF rollers..................................................................... 12-3 Cleaning the drum charge wire and the print head...
Maintenance Cleaning tips Some things to keep in mind about cleaning your machine: • Do clean it! Dust and dirt, especially around the fax machine’s air vents can shorten your machine’s life. • Always unplug the machine before you clean it. • Never spray any cleaner directly onto your machine. The drifting spray could damage components inside. • Never try to clean sealed areas inside your machine. They are sealed for both your safety and the safety of your machine.
Cleaning the ADF rollers If you are having trouble with getting your documents to feed properly, try this procedure: 1 Turn off the power and disconnect the power cable from the wall outlet. 2 Open the ADF cover. 3 Use a cloth moistened with a rubber roller cleaner to clean the face of the rollers. Rotate the rollers by hand to allow cleaning of the entire roller surface.
Replace the toner cartridge When the toner runs out, your machine shows “Toner Empty” on the LCD and it cannot print any page until the toner cartridge is replaced to the new one. To replace the toner cartridge: 1 Open the front cover. 2 Turn the toner cartridge locking lever to the left (unlock position). 3 Pull the used toner cartridge out.
4 Unpack the toner cartridge from its carton. Then, holding the toner cartridge with both hands, gently shake it to distribute the toner evenly inside the cartridge. NOTE: Do not touch the roller of the toner cartridge. 1 2 3 5 Slide the toner cartridge into the machine firmly until it locks into place completely. 4 5 6 7 8 9 6 10 Turn the cartridge locking lever to the right until it locks into place completely. 11 12 solving 13 Maintenance & Problem 14 A 7 Close the front cover.
Replacing the drum cartridge The drum cartridge yields approximately 20,000 pages. When the drum is near the end of life, the machine shows “Replace Drum Soon” on the LCD. You should obtain a replacement drum cartridge soon. When the machine shows “Replace Drum”, it cannot print until the drum cartridge is replaced. To replace the drum cartridge: 1 Open the side cover and front cover. 2 Turn the toner cartridge locking lever to the left (unlock position), then pull the toner cartridge out.
5 Reinstall the toner cartridge and turn the cartridge locking lever to the right until it locks into place completely. 1 2 3 4 Close the front and side cover.
Troubleshooting Document jams Case 1: If a document jams in the ADF, the following message will be displayed. Open&Close ScanCover Reset Document Also, if a document jam occurs during a quick memory transmission or real time transmission, the following check message will be printed to tell you which page is jammed.
Jammed in the input area 1 Open the ADF cover. 1 2 2 3 Gently remove the document from the ADF. If you cannot remove it, turn the release knob to remove the jammed document. 4 5 6 7 8 9 Close the ADF cover, making sure both sides are snapped down securely. NOTE: • To prevent a document jam, use the document glass for wrinkled or torn documents. • The document glass is available only for the MFX-1350/MFX-1330. Jammed in the feed area Open the platen cover.
2 Close the platen and ADF covers. NOTE: • To prevent document jams, use the document glass for wrinkled or torn documents. • The document glass is available only for the MFX-1350/MFX-1330. Jammed in the exit area 1 Open the platen cover. Gently pull the jammed document. If you are unsuccessful, open the ADF cover and turn the release knob to remove the jammed document. 2 Close the platen cover and the ADF cover.
Paper jams If a paper jam occurs, the following message will appear on the LCD. Open 1st Side Cover Please Remove Paper Follow these procedures to clear the paper jam. If a paper jam occurs during fax reception, the machine will store the received document into memory and print them automatically when you clear the paper jam. CAUTION: When you open the side cover to remove the paper, DO NOT touch the fuser roller. The fuser unit is very hot. IMPORTANT: Do not touch the drum cartridge surface.
Jammed in the fuser area Jammed in the paper exit area If the jammed paper was partially fed and you cannot seize it easily: 3 Open the paper cassette. After you pull it out completely, lift the front part of the cassette slightly up to release the cassette from the machine. 4 Carefully remove the jammed paper.
Close the side cover and insert the paper cassette. Lower the rear part of the cassette to align the rear edge to the slot of the machine, then insert it completely.
LCD error messages Occasionally, your machine encounters some trouble transmitting or receiving documents. When it does, it alerts you with an alarm. You can identify the problem with LCD messages and printed check messages. Message on the LCD Description / Solution All Commands In Use Your machine has all of its 99 possible delayed commands (automatic redialing counts as one) stored in memory and cannot accept another.
Description / Solution Invalid Number You pressed a key which has no function for the current operation. Invalid Passcode The protection passcode (see page 9-2) you entered is not valid. Repeat the operation, entering the correct protection passcode. Line Busy You tried to erase a document which someone is currently polling from your machine. Wait for the fax to complete the polling operation.
Message on the LCD Description / Solution Open 1st Side Cover Please Remove Paper The paper jammed in your machine. Open the side cover and remove the jammed paper gently and carefully. (See pages 12-11 to 12-13.) Open&Close ScanCover Reset Document Either your document was not inserted correctly, or the fax to which you are sending cannot handle the document’s page length. Reset the page and try again.
“Check Message” printouts When there is a problem with a fax call and your machine detects an error, it produces an error printout headed by the words “Check Message”. This printout lists the following information about the fax transaction: • The resulting error code (See “Error code” next page.) • A communications error message (See “What error messages can mean” below.) • The TTI (or phone number) of the fax machine with which your machine had attempted to communicate.
Error code Dialing errors D.0.3, D.0.8 D.0.2 D.0.6, D.0.7 The remote unit didn’t respond, the call couldn’t be completed or was pressed during dialing. Re-try the call. If your machine repeats the message, call the remote fax unit’s operator and verify that unit is operating properly. The remote unit is busy. Try the call again. Either the remote unit didn’t respond, the call somehow didn’t go through or was pressed during dialing. Try the call again. Reception errors R.1.1 R.1.2 R.1.4 R.2.
A compatibility error occurred. Line noise or other problems prevented line probing. The remote fax machine didn’t complete the equalizer training phase. 1 2 3 4 5 6 7 8 9 10 11 12 13 solving T.4.2 T.4.4 T.5.1, T.5.2, T.5.3 T.8.1 T.8.10 T.8.11 The telephone line disconnected during transmission because of excessive modem errors or because the remote unit ran out of paper. Try the call again. After transmission began, poor line conditions developed. Try the call again.
Machine errors Symptom Suggested solutions The LCD shows nothing, and the keys are not working. Check that the power switch is turned on. The machine is not activated when the power switch is turned on. Check that the power cord is connected properly. The machine beeps and shows an error message. See “LCD error messages,” on page 12-14. Documents jam frequently • Check for the ADF cover is closed properly. • If there is a foreign matter in the ADF, remove it.
Copying errors Symptom Cannot make a copy Suggested solutions • Make sure that the machine is in copy mode. If not, change to the copy mode by pressing . • Make sure that the document is loaded correctly. If placing the document on the document glass, the side to be copied should be face down*. If placing the document in the ADF, the side to be copied should be face up. Copy quality is poor See “Print quality problems,” on page 12-22.
Print quality problems Pages are blank • The document is loaded incorrectly. Set the document face up on the ADF or face down on the document glass*. • The toner cartridge may be defective. Remove the toner cartridge and check it for damage. If the problem persists, replace the toner cartridge. Pages are black • The drum charge wire may be dirty. Open the front cover. To clean the drum charge wire, pull the blue rod toward you, making sure it fully extends. Then return the rod to its original position.
Printouts have white and/or black lines ABCDE ABCDE ABCDE ABCDE ABCDE Printouts have toner smudges ABCDE ABCDE ABCDE ABCDE ABCDE • The ADF glass or rollers of the ADF may be dirty. Clean the ADF glass and/or the rollers of the ADF. (See pages 12-2 to 12-3.) • The drum charge wire may be dirty. Open the front cover. To clean the drum charge wire, pull the blue rod toward you, making sure it fully extends. Then return the rod to its original position. (See page 12-3.
If you cannot solve the problem If you have a problem with your machine that you cannot solve with the information provided in this chapter, contact your local Muratec dealer or call the Muratec Customer Support Centre at (800) 347-3296 (from U. S. A. only ). If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact your local Muratec dealer. Do not attempt to disassemble or repair the machine yourself.
Chapter AI Appendix & Index Specifications................................................................................................ AI-2 General................................................................................................. AI-2 Fax......................................................................................................... AI-3 Copy...................................................................................................... AI-3 Printer.......................
Specifications General Multitasking Scanning method Printing method Acceptable document size Document weight Printing paper size Power requirement Power consumption Quad Access Flatbed CCD LED scanning, Electrophotographic printing (See page 2-10) (See page 2-10) (See page 2-12) 120 V±10 % AC 50/60 Hz.
Fax One-touch dial Speed-dial Call group Broadcasting Transmission speed ITU-T Group 3 and Super Group 3 Public Switched Telephone Network (PSTN) or equivalent ITU-T-standard MMR, MR, MH and JBIG 33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9,600, 7,200, 4,800, 2,400 bps Automatic fallback 40 destinations 160 destinations 32 groups 230 destinations Approx. 3 seconds/page.* * Based on memory-to-memory transmission of ITU-T test document 1 to a Muratec fax machine.
Scanner Compatibility Color/Mono Scanning resolution Scanning width Grayscale Scan boxes Operating system TWAIN (Version 1.9) Color or Monochrome 600 dpi, 300 dpi, 200 dpi 208 mm 256-level 20 boxes Windows 98, 98SE, Me, NT 4.0 Workstation, 2000, XP, Server 2003, Vista (English version) Consumable items MFX-1350 Drum cartridge life Approx. 20,000 pages* Toner cartridge life Approx. 5,000 pages* Starter toner cartridge life Approx.
A Activity journal............................ 11-4 Advanced functions copying....................................... 7-7 fax reception.............................. 5-8 fax sending.............................. 4-11 Auto Reset.................................... 10-8 Auto Reset Time........................... 10-7 B Batch transmission...................... 4-14 Broadcasting................................. 4-12 C Call group dialing.......................... 3-9 Cassette size..............................
Stored document list..... 11-3, 11-6 Loading paper in bypass tray.......................... 2-15 in cassette................................ 2-13 Loading the documents................ 2-11 M Machine setting............................ 10-2 Macro keys...................................... 8-4 Memory overflow message..... 4-3, 7-2 Memory transmission.......... 4-3, 10-6 sending using the ADF............. 4-4 sending using the document glass.... 4-5 Mixing document resolution and contrast.....................
MEMO
Muratec America, Inc. 3301 East Plano Parkway, Suite 100 Plano, Texas 75074 http://www.muratec.com © Murata Machinery, Ltd.
