Operation Manual

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iv)TroubleshootingGuide
If you encounter the problems below, please refer to this troubleshooting guide for quick
solution. If the problems persist, it is advisable to contact the professional or visiting the
customer service centre for further assistance. Please do not dismantle the machine without
proper advice.
Issues Cause Action (Reference)
Unable to power on
The car key is not inserted or
ACC is not turned on
Insert the car key and turn on
the ACC
The power cord is not
connected
Connect the power cord
correctly
The fuse is damaged Replace the similar fuse
Inresponsive touch screen
The system may be multi tasking (i.e.navigation). Please wait
for a moment. If the problem persists, please contact
customer service centre for assistance.
No rear view image
No reverse camera is
installed.
Install the reverse camera
and plug in to the CCD
socket.
Reverse camera type does
not match
Replace the reverse camera.
Rear view appears during
reverse position even
when system is not
This is part of the safety
feature where the rear view
function is preset for safety
Power on to boot the system
after resuming from the
reverse position to normal.