High Performance Document Scanner User Guide FOR WINDOWS All trademarks are the property of their respective owners and all rights are acknowledged. Images and screenshots used in this User Guide may vary according to the devices used and its operating system. Images and screenshots shown inside are example only.
SAFETY AND PRECAUTIONS General Precautions Never store the unit in hot, or very cold, or humid or dusty places. For an extended storage period, we recommend storing the unit in a cool and dry place. If the scanner is left in extreme cold or hot conditions, allow it to adjust to normal room temperatures before use. Only use accessories included with the scanner. When left unused for a long period of time, remove the power plug from the outlet. Always handle the unit with care.
CONTENTS SAFETY AND PRECAUTIONS .................................................................2 Scanning with iDocScan Program........................................................14 CONTENTS .............................................................................................3 Setting Up the Scan Settings .........................................................14 UNPACK .................................................................................................
UNPACK Make sure following items are included. Scanner Rear Tray (See p.7) Power Adapter (See p.8) USB Cable (See p.8) Separation Pad (See p.20) Installation CD (See p.7) (*) User Guide Calibration Sheet (See p.
SCANNER PARTS 2 1 3 Parts Functions 1 ADF Cover Opens the cover of the ADF (Auto Document Feeder) when maintenance is required. 2 Width Guides Adjusts the Guides to match the document width. 3 ADF Input Tray Holds the documents to be fed into the ADF (Automatic Document Feeder) for scanning. 4 Operation Panel 2 4 A B C D E A Power LED Emits green light when the scanner is turn on. B Power Button Turns on or off the power. C SCAN Button Performs Hotkey scanning of the image files.
SYSTEM REQUIREMENTS Following minimum system requirements are recommended to obtain the best performance for running your iDocScan scanner. Computer with Intel Pentium 1.3GHz CPU or higher SVGA color screen 2GB RAM or greater USB 2.0 Hi-Speed CD-ROM or DVD-ROM drive 1GB available hard disk space for software installation Supported operating systems: Windows XP, Vista, 7, 8 and 8.1 NOTE: The scanning speed and performance are determined by the specifications of your computer.
INSTALLATION Assembling the Rear Tray Installing Software Follow below steps to attach the Rear Tray to the scanner for holding the paper as it exits from the ADF. Please complete the software installation before connecting the scanner. NOTE: Do not connect USB Cable to the scanner or your computer when starting installation process. 1. Locate the Rear Tray Slots on the lower back of the scanner. 2. Insert the Rear Tray tabs into the slots on the scanner.
INSTALLATION NOTE: If you want to uninstall the scanner driver, be sure to exit the iDocScan D20 hotkey by right-click on the icon from the Show Hidden Icons in the taskbar before uninstalling process. Connecting the Scanner Installing Other Software 2. With your computer turned on, connect the USB Cable to the USB Port on your computer and the other end to the side of the scanner.
PREPARATIONS Turning On/Off the Scanner Placing Original(s) Power Button Inspecting Original(s) Please inspect your original(s) before scanning to prevent paper jams and protect documents. 1. Press the Power Button to turn on the scanner. The Power LED turns GREEN when the scanner is turned on. 2. Your computer then recognizes that a scanner has been plugged into the USB Port and automatically loads the Hotkey Utility ( ) in the taskbar to run the scanner.
PREPARATIONS Placing Documents in the ADF 1. Fan the stack of the documents to loosen them. 4. Slide either side of the Width Guide to the mark indicating the desired paper size. A5 B5 A4 LTR 2. Straighten the top edges of the documents on a level of surface. 5. Place your single-sided documents face down with the tops in first, and then slide the stack into the ADF tray. Place your double-sided documents with the first page face down with the tops in first, and then slide the stack into the ADF tray.
PREPARATIONS Placing Cards in the ADF Placing Document on the Flatbed 1. Place the stack of cards face down with the long side parallel with the Width Guides. 1. Lift open the Flatbed Cover. 2. Adjust the Width Guides to center the cards. Make sure the Width Guides touch the edges of the cards. 2. Place single-page document face down on the Flatbed Glass. Position the document as indicated by the position arrow mark.
SCAN OPERATIONS Scanning with Hotkey Buttons Scan Size Choices: “Auto”, “A4”, “A5”, “B5”, “Letter”, “Name Card”, “Long Sheet”. NOTE: “Name Card” and “Long Sheet” are available only when scanning from the ADF. NOTE: Options of the Scan Size may vary based on the Resolution is set. Choose “Auto” to let the scanner automatically detect the size of your original. Choose “Name Card” when scanning business cards in a batch up to 20 cards. Choose “Long Sheet” when scanning long paper up to 635mm in length.
SCAN OPERATIONS PDF Settings Searchable PDF Check the checkbox to convert document into a textsearchable PDF file. NOTE: Choose PDF when you need to scan multi-page documents and convert it to a single PDF file. OCR Language Choose a language for text recognition. Advanced Settings Deskew Blank Page Removal Image skew generally occurs when the original is placed incorrectly in the ADF tray. Tick the checkbox to automatically straighten skewed pages as much as possible to maintain it’s original size.
SCAN OPERATIONS Hotkey scanning with the PDF Button: 1. Place the original(s). Refer to the “Placing Original(s)” section for the ADF or the flatbed. 2. Select the respective Scan Source as your original(s) to be placed. Select “Flatbed”, “ADF (Simplex)”, or “ADF (Duplex)” in the Scan Source dropdown list. 3. Press the PDF Button on the scanner. The “Scanning in progress” bar will appear showing the scan status.
SCAN OPERATIONS Advanced Setting for ADF Choices: “Auto”, “A4”, “A5”, “B5”, “Letter”, “Name Card”, “Long Sheet”. Deskew Image skew generally occurs when the original is placed incorrectly in the ADF tray. Tick the checkbox to automatically straighten skewed pages as much as possible to maintain it’s original size. NOTE: Deskew is only enabled when the Scan Size set to “Auto”. Blank Page Removal Tick the checkbox to automatically remove the blank page(s) from the scanned document(s).
SCAN OPERATIONS Scanning a Single-Page Document 1. Place the original on flatbed. Refer to the “Placing Original(s)” section for flatbed. (Scan) tab to launch the scan setting window. 2. Press the Select “Flatbed” in the Scan Source. 3. 4. Press the Preview button to preview your image in the preview window at the right side. When the image appears, you can resize the scan area by dragging the marquee handles. Press the Scan Button. 5.
SCAN OPERATIONS Refer to the “Placing Original(s)” section for the ADF or the Flatbed. 4 Print Press it to print out the scanned image from your printer. 5 Email Send the scanned image as an email attachment using your email software on your computer. 3. Press the Pictures button from the main page. Under the Import menu, select the Acquire icon, and then choose your iDocScan D20 scanner. 6 OCR Perform text recognition by using the OCR software installed on your computer. 4. Click Acquire.
SCAN OPERATIONS Useful Scanner Features Scanning Long Paper Use following features when scanning special types of paper. Scanning Business Cards 1. Place your long paper in the ADF. Refer to the “Placing Original(s)” section for the ADF. 1. Place a stack of business cards in the ADF. Refer to the “Placing Original(s)” section for the ADF. 2. Press the PANEL button on the scanner to launch the iDocScan Settings or click the icon in the taskbar to open the “Button Settings” window. 2.
MAINTENANCE Cleaning the Scanner Cleaning the Flatbed Glass Dust and residues can build up on the Scanner’s rollers and glasses to affect image quality. Clean the rollers and glasses periodically to get the best scanning results. 1. Use a clean, lint-free cloth sprayed with some mild liquid glass cleaner. Cleaning the ADF Parts 2. Lift open the Flatbed Cover. 3. Wipe the entire surface of the Flatbed Glass and the Exposure Glass. 1.
MAINTENANCE Calibrating the Scanner Replacing the Separation Pad When scanned image’s colors appear not to match the colors of the original, or colors appear in the white areas of the images, calibration helps to correct these problems by compensating variations in the scanner components that happens over time. The Separation Pad in the ADF part is a consumable item. After approx. 30000 times of scanning, it may become worn.
MAINTENANCE 3. Hold the spare Separation Pad and align the springs with the slots on the ADF Cover. Press each spring and then push downward until it locks into place. 2. Carefully remove the jammed document by pulling evenly with both hands to avoid tearing. 3. Close the ADF Cover back in place. Clearing Document Jams in the ADF If a document jam occurs, a mechanical noise will produce and an error message will appear. Carefully remove the jammed paper as following. 1.
TROUBLESHOOTING Problems Solutions My computer can’t detect the scanner or the scanner doesn’t start scanning. Check the power supply and cable are connected correctly. Be sure to restart your computer after the scanner driver is installed. Check if the power of the scanner is turned on . Feeding errors and document jams occur in the ADF. Refer to the “Clearing Document Jams in ADF” section for removing the jammed paper, and also read the “Tips for Preventing Document Jams“.
TROUBLESHOOTING Problems Solutions Scanning speed is slow. Text created by the OCR software is incorrect. Scanned images cannot be sent as email attachments. Adjust the scanner software to reduce the resolution and decrease the file size. Lower quality settings generally results in faster scanning speeds. The BMP format requires a longer time for scanning than other formats. Select a resolution of minimum 300 dpi in the software settings.
TROUBLESHOOTING 24 Problems Solutions Image saved in the multi-page TIFF format cannot be opened by other applications. Multi-page TIFF cannot be created. Scanning a large document to multi-page TIFF file may cause the scanner to stop working due to insufficient memory of computer. Alternatively you can save as multi-page PDF using the scanner’s PDF button.
SPECIFICATIONS Scanner type Color Duplex ADF (automatic document feeder) and flatbed scanner Scan Speed (*) 20ppm/40ipm (color, 200 dpi, A4, 70 g/m2 ) 20ppm/40ipm (gray, 200dpi, A4, 70 g/m2 ) 20ppm/40ipm (B&W, 200dpi, A4, 70 g/m2 ) Capacity 60 pages at 80 g/m2 (20 lb), Max thickness: 6 mm (0.24”) Scanning Side Duplex (double sided) and Simplex (single sided) Input Tray Width 9.5” (242 mm) Scan Area Max. W216mm x L356mm (W8.5” x L14”) Min. W50mm x 90mm (W2” x L3.
SPECIFICATIONS Scan Area Max. 216mm x 300mm (8.5” x 11.8”) Scan Speed (*) approx. 5 sec per page (Color, 300 dpi, A4) Scan Size Auto A4 (W210mm x L297mm / W8.3” x L11.7”) A5 (W149mm x L210mm / W5.9” x L8.3”) B5 (W176mm x L250mm / W6.9”xL9.8”) Letter (W216mm x L279mm / W8.5” x L11”) Optical Resolution 100 dpi - 600 dpi; Maximum1200 dpi for TWAIN & iDocScan Program Flatbed File Format Output JPEG(*.jpg), BMP (*.bmp), TIFF(*.tif), Multi-TIFF(*.tif), PDF (*.