Aura Series (PP7000 / PP7000-II) Thermal Printer User's Guide Rev.: A1 IMPORTANT!!!! Please read carefully before using this printer Before opening the Top Hood, make sure there is no paper jam or cutter jam trouble. (Read page 3-4, 3-5 and Warranty Limit in the user’s Manual.
Federal Communications Commission Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Table Of Contents GETTING STARTED . . . . . . . . . . . . . . . . . . . . .1 CONGRATULATION . . . . . . . . . . . . . . . . . . . . . . 1 PRODUCT BRIEFING . . . . . . . . . . . . . . . . . . . . . 1 UNPACKING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 OPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 MAIN PARTS ON THE EXTERIOR . . . . . . . . . 1 INDICATORS . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 OPERATING ENVIRONMENT . . . . . . . . . . . . .
PRINT HEAD CLEANING . . . . . . . . . . . . . . . . . 3 TROUBLE SHOOTING . . . . . . . . . . . . . . . . . . . . 3 General problems . . . . . . . . . . . . . . . . . . . . . 3 Printing problems . . . . . . . . . . . . . . . . . . . . .3 Paper jam problems . . . . . . . . . . . . . . . . . . . 3 Auto cutter problems . . . . . . . . . . . . . . . . . . 3 Advanced analysis tool . . . . . . . . . . . . . . . . .3 -- 1 -- 2 -- 2 -- 2 -- 4 -- 4 -- 5 SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . .
I. GETTING STARTED A. CONGRATULATION You have made a very wise decision by purchasing the easy loading ; low noise ; high resolution ; light weight ; high reliability thermal printer Aura (PP7000 & PP7000-II) series of Posiflex products. This series of printers has been elegantly designed for a Point-Of-Sale, kitchen & kiosk application.
reminder function to persons around. It can be used to drive a separately purchased kitchen bell for such reminder function in noisy environment. This printer also supports application in different countries of various kinds of power systems by changing the power cord to the power adaptor. The PP7000-II is the enhanced model from PP7000 for higher print speed. C. UNPACKING Followings are items you may find when you carefully unpack the carton that delivers Aura series printer.
a Power adaptor + power cord (depend on country type ordered). b Power supply cable (when no power adaptor ordered) This printer power supply cable is used to supply power to the printer from the Posiflex POS system. h This User’s Manual D. OPTIONS • 58 mm paper guide adaptor (can be modified at distributor’s site only) • Kitchen bell • Wall mount kit E.
Front View Rear View Power Switch Parallel Connector Frame Ground Power Connector Serial Connector Peripheral Connector Bottom View Screws Setup Window Window Plate Screw F.
G. OPERATING ENVIRONMENT • Place the printer on a sturdy, level surface. • Choose a place that is well ventilated and free of excessive dust, smoke or fume. • Do not put the printer under direct sunlight or near a heater. • Ideal room temperature is from 5ºC to 40ºC. Ideal humidity is from 20% to 85% RH (no condensation). • Since the paper roll is highly thermal sensitive, please keep them in a dark place that is 20º and 65% RH when not installed in the printer. • Use a grounded AC power outlet.
H. USEFUL TIPS • Do not touch the areas around the print head and motor during or right after printing. It can be very hot. • Do not use thermal paper containing Sodium (Na+), Potassium (K+) and Chlorine (Cl-) ions that can harm the print head thermal elements. • Use only water paste, starch paste, polyvinyl paste or CMC paste when gluing thermal paper. • Use of volatile organic solvents such as alcohol, ester and ketone on thermal paper can cause discoloration.
II. QUICK START-UP A. LOADING PAPER 1. Desk top application 1. Slide the hood lock toward the front of the printer to release the hood. 2. Raise the released hood wide open manually. 3. Drop the thermal paper roll inside the printer in the orientation as shown in the picture. 4. Close the hood back leaving the tail of the paper roll coming out of the opening between the hood and the top cover. Tear off excessive paper.
2. When to replace paper Whenever the printer gives paper out signal or a red line appears on the thermal paper, it is the proper timing for replacing the paper. Do not wait till the print engine is dragging the paper roll at the very end. Remove the leftover and replace a new paper roll as illustrated above to prevent excessive paper dust in the printer and consequently possibility for paper jam. B. CONNECTING CABLES 1.
window the switch positions both 1, and 2 to ON leaving the rest unchanged as factory default setting. 3. Peripheral connection The peripheral controller is a RJ11 jack near the serial connector. With use of Posiflex cash drawer cable 20863018001 (CCBLA-180-1) come with cash drawer, this port can control a Posiflex cash drawer CR3100 or CR3200 or CR4000 or CR4100. If a Posiflex special split cable 20867023800 (CCBLA-238) is used instead, this port can control two cash drawers of above models.
sure that the type of power cord and the voltage requirement of the power adaptor meet the local power conditions. Now the printer is ready for power on. 6. Self test Press and hold down the feed button while turning the on / off switch on. The printer will then perform a self test. A sample slip of self test result is printed below. Please note that both serial and parallel interfaces are indicated. That means the printer is working on an autosensing and autoselect algorithm.
moment, a font table will be printed in text mode again. To exit the test printing, please turn the printer off and on again. C. SPECIAL ADJUSTMENTS 1. Paper near end sensor The near end sensor for paper roll in the printer is now able to have the printer work with paper rolls of several bobbin sizes. Please refer to the picture at right from Fixing Screw inside the paper roll compartment that there are a fixing screw and a Sensor Head sensor head in the wall.
extremely light bobbin, easily causing the paper roll to go off position when paper feeding with low remaining paper. In this case, the paper near end sensor may function abnormally and it would be a good solution to set in the setup window to have the printer to send busy only when input buffer is full and not based on every off line signal. 3.
III. MAINTENANCE GUIDES A. MAINTENANCE GUIDE LINES • • • Always turn off and disconnect power before opening the cover. The areas around the print head and motor become very hot during and just after printing, do not touch them. When handling the interior of the thermal printer, please pay attention not to be hurt by any sharp edge of the metal parts. B. GENERAL CLEANING Please use soft hair brush or compressed air to clear away any dust or paper scraps accumulation inside the printer.
Before putting back the paper roll for printing, alcohol solvent must be dried completely. D. TROUBLE SHOOTING This section gives solutions to some printer problems you may have. 1. General Problems No LED lights up on control panel when switched on – Make sure that the power supply cables are correctly plugged into the printer, the power adaptor and to the power outlet. Make sure that power is supplied to the power outlet. If the outlet is controlled by a switch or timer, try use another outlet. 2.
If there is no paper jam and the print head is not overheated, turn off the printer and wait for half a minute then turn it back on. If the problem still remains, contact a qualified service person. Nothing can be printed with ERROR LED OFF – Try to run self test according to previous chapter to check if the printer itself works properly. If the self test passes, check the following: a. Check the connection of the interface cable at both the printer and computer ends.
speed by adjusting an internal switch describe in last chapter of the manual. 3. Paper Jam Problems Paper is jammed inside the printer – Turn off the printer and open the print hood by releasing the hood lock. Remove the jammed paper and reinstall the paper roll. Close the hood properly and firmly. Then turn on the printer for operation. If the auto cutter is jammed, the print hood will be locked.
it back to position when finish. The lock up of the print hood can then be released after this problem solved. Please use manual cutter as temporary alternative measure once the auto cutter malfunctioned. Lift transparent protective foil Open Cutter Cover when hood locked Turn the wheel downward till a hole in the plastic gear appears in this window 5. Advanced Analysis Tool This printer supports Hexadecimal Dump for experienced user to view exactly what data is received by the printer.
IV. SPECIFICATIONS A. PRINTER ITEM Printing method Effective printing width Thermal head configuration PP7000 Printing speed PP7000-II Paper feed method Paper load method Auto-cutter capability Manual cutter Dot Pitch Input power type Input voltage Dimension (mm) Weight SPECIFICATION Thermal sensitive line dot method 64 mm 512 dots / line Text mode: 80 mm / sec Page mode: 150 mm / sec High speed mode: 180 mm /sec.
C. POWER ADAPTOR ITEM INPUT VOLTAGE INPUT FREQUENCY INPUT CURRENT OUTPUT VOLTAGE OUTPUT POWER STATIC LOAD OUTPUT REGULATION MTBF EMI STANDARDS REQUIREMENT 100 V AC ~ 250 V AC 50 ~ 60 HZ 1.5 A MAX. @ 115 V AC + 24 V DC 60 W 0 A ~ 2.
V. TECHNICAL INFORMATION A. INTERFACES 1. Peripheral interface The connector for peripheral control is a 6P6C RJ11 jack with the following pin assignment. The best recommended cash drawers to this connector are Posiflex CR3100, CR3200, CR4000 and CR4100. Using the cable 20863018001 (CCBLA-180-1) delivered with the cash drawer, the Aura series can control one dedicated cash drawer. However, by using an optional split cable 20867023800 (CCBLA-238), Aura series controls two cash drawers through this connector.
B. SETUP WINDOW On bottom cover of the Aura series thermal printer, there is screwed a metal plate for setup window. In this window, there is a 8 position DIP switch for printer setup. Please use proper tool to change the switch setting when necessary. The switch position counting starts from the nearest edge of printer. The ON direction points to the connector area of the printer. The OFF direction points to the power switch. The functions of each position may evolve with the revisions of the firmware.
Switch position 4 defines the handshaking method in serial interface. When it is set to ON, the printer transmits an “XOFF” for busy and sends an “XON” for not busy. When it is set to OFF, the printer signifies the busy status over hardware signals that can be detected by the host as “DSR” or “CTS”. When parallel interface is used, both switch positions 3 and 4 should be set to OFF. For switch position 5, if the switch is set to ON, the busy signal is sent to host only when input buffer is full.
C. INTERNAL SWITCH There is an extra internal 4 position DIP switch in PP7000II for more technical settings. To access these setup, please first turn off the printer power and disconnect every cable from the printer. Remove 4 screws from bottom of printer and remove the plastic bottom cover with the power switch pressed. The 4 position DIP switch seats beside the 8 position DIP switch for setup window with the switch position counting starts from the nearest side to the 8 position DIP switch.
D. SOFTWARE COMMANDS The Aura thermal printer supports all commands applicable to Epson printer TM-T88II. The only difference is the smoothening command in enlarged text fonts. Please visit our web site http://www.posiflex.com.tw, http://www.posiflextw.com, http://www.posiflexuk.com or http://www.posiflexusa.com for detail description of the supported commands if required. 1. Enhancement commands Following commands are included in the printer firmware version since ver. 3.
ESC ‘p’ m n1 n2: Kitchen bell drive command (m = ‘0’, 0 ≦ n1 ≦ n2 ≦ 255) Hexadecimal codes are: 1B 70 m n1 n2 This command can be used to drive a kitchen bell purchased from Posiflex when this printer is used as a kitchen printer and the environment could be so noisy that the beeper for reminding the kitchen staff of the printing can be not loud enough. After fixing the kitchen bell onto say a kitchen wall, connect the cable from the bell to the peripheral connector on the printer.
E. CHARACTER CODE PAGES Aura series printer supports all code pages and international character sets applicable to Epson printer TM-T88.
